Paul
31 review
March 5, 2024
Nice and calm place. Wide range of food - sandwiches, burgers, salads, etc.
The staff is friendly.
November 16, 2024
There is a large passability of people in the cafe, there are many visitors from young to adults
The menu is rich!
Delicious tea
Since you come into the cafe from the cold, the dishes are very warm, comfortable! The pasta is delicious! The staff is hospitable!! I advise everyone to come in!
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February 24
It's very bad, a small kitchen where the staff are on the same table and cook everything in the world and have lunch there. There are a lot of tables outside and inside, neither the kitchen nor the waiters can handle it, the kitchen is constantly going to "stop", you sit and wait for 15-20 minutes when they start taking orders again, the waiters are on the verge of a nervous breakdown, so there can be no question of any pleasant and polite service.
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September 23, 2024
a cozy place with a good selection of dishes and drinks. delicious coffee, the only drawback is not very fast table service.
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February 22
The cafe has a very small kitchen and a very large place for guests. Usually, the size of the kitchen is the same as the capacity. We waited 50 minutes for one pasta bolognese. Now we are waiting for 1 hour for the burger that is being processed. Draw conclusions!
It's also a wonderful French cafe.
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February 22
cafe - 2 stars
- the food is not delicious
- they carry it for a long time
- frequent problems with the stove because of this, you have to wait a lot for the waiter to come up to you.
- there is no place all the time
- it is necessary to ask the waiter 3 times to clear the table
Generally 2 stars
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December 1, 2024
Long service, average food quality and high price tag. Nothing remarkable except the location and the monopoly. The same restaurant in other countries is much more interesting
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February 5
The most delicious coffee shop in the resort. Excellent coffee, pastries and delicious food are served according to the main menu.
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August 22, 2024
Completely unfriendly staff. There was a dog lying outside the door that wanted to drink very much. No one brought her water. My mom got some water and watered the dog.
And when I asked the waiters for help to charge the phone, at least a little bit, to extend the car rental in the phone app, the guys laughed and said that they had neither chargers nor phones.
Fortunately, there is a Chalet next to them, in which I found a local "take charge".
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February 23, 2024
I went to this cafe twice and waited for the waiter at the table for a long time (at the checkout you can't even punch and get coffee in a cup to drink calmly and with pleasure at a table in the hall)! The first time I didn't wait and left: 40 minutes of waiting and not a single waiter)!
The second time, after a useless wait, he went to the cash register, showed his table, explained that the waiter had not come up and asked for coffee in a cup! I paid for it! I got it in a container with me, refused and returned the money through the manager! ..
While I was writing a review, the waiters walked past the tables and did not stop, even the menu did not bring!!!
The manager prefers to drive the Client away so that they don't come any more than to clean up the service!!!
Don't set foot here anymore!
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February 29, 2024
It's expensive and not very tasty. Two toilets at the entrance. The cafe is to the right of the lift exit at the middle station. There are a lot of tables, a lot of baking
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1
July 31, 2024
The staff is polite, the atmosphere is good and the desserts are delicious
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June 21, 2023
The service is simply at zero in this institution!
The cashier employee Dzhambulat made a negative impression on Paul:
1) refused to provide a book menu to place an order (although they had more than 5 such menus at the checkout)
2) when the order was made, I did not punch it at the checkout and go to fulfill the order, instead I was busy with myself and my chatter
3) the order made a second time at the table was also not served (we sat, waited for coffee with an empty room for more than 10 minutes)
4) when asked to bring a book of Reviews, they also did not bring it. At the entrance to the specified table earlier, there was neither a book of Reviews, nor an employee whose area of responsibility it is
The mood was spoiled by poor-quality service and chatty, uncaring staff of the institution.
I DO NOT RECOMMEND this place!
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1
February 19, 2024
The food is delicious, and the service sometimes fails. It takes a long time to wait for food, it is brought in a strange order.
The prices are high, but the norms for an institution on the mountain
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June 9, 2024
The cafe doesn't keep its brand here at all.
Breakfast on weekends is only until 12, no almond milk, no paper menu
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June 25, 2024
It seems like a decent-looking place. The coffee is not rubbish, like the neighbors, but so-so. But it wouldn't hurt to clean the toilet more often.
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September 6, 2024
The cafe is located in a convenient location, but the service is very poor: slow waiters, a ready sandwich was carried for a very long time, the coffee is cold.
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July 30, 2023
I am very disappointed in this institution, or rather in the staff, who disdain visitors who come in a good mood to try something new, but instead get disappointed.
I am extremely surprised that there are such personnel in Almaty, because it is in your interest to serve the visitor competently in order to do your JOB and leave a good impression on visitors so that in the future they will come to you again.
The situation lies precisely in the service, if you (the waiter) are in a bad mood in the morning, go to the mirror, wash your face and smile, do not let your cockroaches out.
An elderly man came to you, who sees very poorly, and also with his family. And you say in a peculiar tone that you actually have an electronic menu!? What, the family needs to read out the entire menu item by item so that he can decide!?
But imagine that your grandfather or grandmother will come to such an institution and treat them like this, how will you react? Probably like me, if not worse, but believe me, if it were possible, I would describe even more eloquently what I think of you.
If it is difficult to bring the menu in paper form, then quit and go to the janitors, because physical activity is good for the brain and wakefulness. If you really have the strength to deliver the menu, and then take the order, do it competently, because you are trained in this and you have experience.
I once encountered such an attitude when, because of the simple appearance of me and my friends, we were also "accepted", if you think that a person somehow does not look like that, then these are purely your problems and they should not be reflected at work.
You have a lot of unhappy comments, believe me, I have the opportunity to bring down your rating, but I would not like to do this, still there is faith that people will become kinder to each other.
I am also an annual guest of this beautiful and hospitable city, at the first opportunity I will visit your institution, I hope for a warm welcome.
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August 22, 2023
Guys, I strongly advise you not to visit this institution. Good service, but the kitchen is zero, and besides, it's slow as a snail. Avoid it!
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November 27, 2022
When ordering, I specified the code for the toilet. I tried to log in with the code, to which a certain employee shouted at me, "where are you pulling?" To which I retorted that I had been told so. They just shouted at me again, "where are you going? He's an asshole." I did not expect such rudeness and treatment of you. It happened on 2022.11.27 at ~17:27 you can check the cameras
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1
December 19, 2023
Everything is delicious, the waiters are great. Desserts are super
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March 5, 2024
Delicious dishes and cool views)
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November 2, 2022
Very long service. It's a weekday, we've been sitting for 1 hour, the food has not been brought…
The kitchen is not coping
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March 20, 2020
A very good restaurant! Nice staff, clean and delicious!
The best option is to do the job while drinking tea with dessert. All 5 stars)
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May 10, 2024
Delicious!
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December 20, 2022
I liked everything, it was delicious.
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December 3, 2022
They brought cold sausages for breakfast
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February 23, 2020
Everything is fast and delicious, a great option to have a quick snack while riding
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February 16, 2021
Pastries and coffee are the best! Prices will not be able to handle everything.
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August 27, 2021
Last chance to have a coffee on the way to the manzhilka
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January 26, 2020
Delicious food and coffee ☕️
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