The shipment was shipped on December 28, now it's March 5 and it's still missing. The telegram bot stopped responding, and two emails are ignored, including the consultant's email, which she gave me personally, and the mail they leave here in the comments (so don't even write to me, "write to us and we'll figure it out, no, you won't figure it out, but ignore it.) where the cargo is xs, it has been parked at the Yerevan terminal since January 30. I'm in Yerevan, damn it... Give it to me at last.

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Nataly

Level 3 Local Expert

Good afternoon! My cargo number is 009977862805, shipment date is 15.01.26 Adler, delivery date is 30.01.26 Yerevan. The cargo has been paid for and shipped, but its location does not change in Georgia, and the website indicates that it was sent to a warehouse in Yerevan. In Yerevan, they don't know where the cargo is, your bot informs you every two days that the cargo will be delivered in two days, and so on every two days. The website says that the delivery time has been extended to 4.02.26 and that's it!!! Today is exactly two weeks since my shipment was supposed to be delivered. My patience is exhausted. You have paid storage after delivery - as I understand it, the norm for you is that the client must be connected to the Internet, not going anywhere while waiting for you to deliver the cargo. If I don't get an exhaustive answer from your company tomorrow about my cargo, I'm going to court next week. You have my contacts. I am waiting for your company's response.

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Маргарита

Level 7 Local Expert

It's a nightmare! Especially the managers, who constantly said information that did not correspond to reality. We carried the cargo for 2 months. Now they don't give it back, because no one said that it should have been paid in Yerevan, and not in St. Petersburg. That is, they brought it, they don't pay for it, they don't give it back. Update: they gave me to pay and the cargo was returned with scandals, horror! Generally avoid it whenever possible.

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