PEC
155 reviews
March 28, 2022
I have already sent a lot of items to the Russian Federation with this company twice, both times everything came perfectly and in terms of integrity and timing. The main thing is that those who make the shipment themselves pack everything well and strengthen it. I will continue to send only through them. Thanks guys!
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March 19, 2024
The prices are high, the delivery time is much longer than that of competitors.
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August 18, 2023
They accept it quickly! And the girls are such beauties, they draw up documents!) I drive with pleasure)
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September 7, 2023
There is a delivery here on the website, but there is no issue, I had to go to another warehouse in the heat of the city
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January 2, 2024
Simplified clearance and acceptance of cargo, transportation across the CIS, fast delivery.
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1
December 11, 2021
Disgusting office! She ordered a car to move (elderly mothers) to my place in the Russian Federation. The car arrived at 5.30 pm and loaded with pallets! Things are not fully included. The driver of Myrzoyat was rude to my mother, to her indignation, said there was nothing to say, I don't like it, cancel the application! As a result, half of the things were loaded, I did not have time to hand over to the warehouse (it works until 18.00), I left the car on the territory. He said he would unload in the morning and arrive on the 2nd flight. Pay twice for movers. Things were thrown around randomly, and if they were folded normally, then everything would fit (there was a mattress and 2 mini chests of drawers) In the morning, go to the delivery of half of the things yourself, then load up again and come back to the other side of the city. A madhouse! Mom is an elderly woman, she got nervous, her blood pressure jumped! Completely incompetent and arrogant employees! The weight and volume of things were counted 2 times more than according to our calculations. Their shipping packaging was added to the obligation, even on those boxes in which ordinary things are. I called the Moscow number, left a complaint to the operator, reaction O. I do not recommend anyone to contact the Almaty office of the PEC! Never! Let's see how things get there.
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5
1
December 2, 2022
Long waiting for the cargo to be processed at the company's warehouse. The cargo was delivered to the Security Service, and it was accepted on Tuesday evening. I did not like the organization of cargo delivery. I would say her absence.
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October 20, 2023
Quickly issued, kind, responsive staff.
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July 20, 2023
Good company, fast shipping and reasonable prices .
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May 30, 2023
Everything is fast and convenient as usual.
Excellent service!
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April 4, 2023
I was transporting things from Kaliningrad to Almaty. Everything is clear and on time. Thanks!
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February 26, 2024
The service is at the highest level well done
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January 28, 2023
Great company! The prices are acceptable, we have been working with them for a long time, well done, keep it up!
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1
August 20, 2021
It's just terrible.
Are you kidding me
we sent the cargo from Russia to Kazakhstan
, everything was processed, the cargo was delivered to the warehouse
, the delivery was supposed to be in the city of Uralsk
August 18th
tracking showed that the cargo arrived in Samara and hung there
in the invoice it was stated that the recipient would pay for the shipment
, but since there was no terminal in Uralsk, they allegedly slowed down the cargo without notifying anyone about it
on the same day as I found out that they were waiting for the payment to be made through the bank
I corresponded with the operators every day, they calmed me down and said don't worry, the cargo will be delivered on time
I turn to the operators on the 20th and ask where our cargo is, they say in Samara you have been charged an additional storage of 1992 rubles
Are you driving or what? What kind of idiocy is it my fault that you didn't deliver the cargo on time???????
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2
March 24, 2023
Everything is fast and high-quality. They were also issued quickly without any problems.
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1
January 19, 2023
The acceptance is fast and the team works well together! Anara's manager is always pleasant and friendly!
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July 2, 2022
Despite numerous calls to the hotline, personal communication with the staff of the Almaty branch, "cargo appeals", I issued a "cargo pick-up on 22.06" On 24.06 the forwarder took my cargo 🙏 bravo!! and to this day, today 01.07 he is at the terminal. I've heard a million explanations about the added night flights!!! BUT for the life of ME, it is not clear how the same loads of 3 cargoes, in one branch, which were handed over independently by the sender and for which there was a "fence" 2 left, 1 did not and all according to ....... rally (((. I do not understand how a responsible person on the spot you send 3 cargo codes, he says that he can't do anything "in the order of the queue" we will send tomorrow or the day after tomorrow, 2 of them, apparently without his knowledge, leave, the girls call after 15 minutes to inform that the goods have been sent and they are really leaving, the status is changing, but the 3rd is not??? another 3-4 days pass and he is back in place!! A week has passed since the fence WEEK, please, sane employees, connect to the problem again!!! I'm not harmful, it's chaos in your logistics, and yes, now I definitely demand compensation!! the 2nd time there is the same problem, CARGO PICKUP = A DELAY OF A WEEK!
I will add, today 02.07 my cargo was sent, the time from picking up the cargo by the forwarder to sending it from the terminal is EIGHT days!! This is space, I highly RECOMMEND NOT using the Pick-up of the cargo of the PEC Company - it is DISGUSTING for a long time. And this is the 2nd time in one month.. moreover, the other cargo, which the sender himself delivered and delivered today, was sent today, i.e. day / day.
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5
November 28, 2022
Terribly slow work at the logistics department in Almaty : (a delay of a week after the arrival of the cargo in the city, the logistician who called is rude and hangs up, introduced himself as Dmitry
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1
May 14, 2021
A good company, excellent level of service, prices are more expensive than those of competitors. We have been working with this company for several years, mainly Moscow-Almaty, consolidation of motor transport, I recommend it.
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April 17, 2023
Fast service, a complete set of documents including a CMP and a bill of lading. In other companies, this is not the case due to the fact that PECK transports e with its cars, and not for re-employment like other carriers.
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1
October 31, 2022
The guys at the reception are working very quickly, the man with the mustache on the loader is clear!
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1
December 24, 2023
The cargo was delivered to Russia, seemingly without damage
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March 4, 2023
Terrible company. According to the contract, 10 days from Novosibirsk to Almaty, 20 days have passed and there is still no cargo!
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5
2
August 12, 2022
The request by phone is meaningless. No one came to pick up the cargo.
I had to take the cargo to the pick-up point myself.
Thank God everything worked at the reception point.
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2
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January 20, 2021
I would like to express my gratitude to the head of the Almaty branch of the PEK Batyr. Due to the inconsistency of the accounting department of the supplier's company and this transport company, it was not possible to pick up their goods from the warehouse in Almaty. The website lists the phone number of the call center with the Almaty city code, but for some reason some incomprehensible girls answered the call (I would call them "chickens") from some Russian city. As a result, without getting a clear answer from the operators, I had to "beg" for the phone number of the head of the warehouse in Almaty in very high tones. I called the Batyr and briefly explained the situation. From that very moment, the search for a solution to the problem began. For several days as a Batyr, I was "surrounded by the care" of a Batyr. A few days later, the problem was solved and I managed to pick up my cargo from the warehouse. By the way, a few words about the work of the warehouse itself. The guys work clearly and harmoniously. Thanks a lot to Batyr for his help. I would like to wish you success in the new year. With respect, Aziraman Sariev.Almaty
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October 30, 2023
Arrogant staff paperwork
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December 7, 2022
The delivery service is normal. I sent cargo to the Russian Federation. Everything came in one piece. They weren't rude about the price.
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January 27, 2023
A great company , I constantly send goods to Moscow through them , everything is fine
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1
August 20, 2021
It looks, of course, so-so. But the main thing is the result, and it suits me completely! Adequate prices for transportation between Almaty and Moscow, adequate deadlines, adequate staff 👌🏽
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4
October 27, 2022
Terrible attitude towards customers, very long delivery, 20 days and I haven't received it yet. Not to the council
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March 30, 2023
The company is terrible, the timing is horrendous. It feels like they're driving donkeys!
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November 6, 2022
Fast acceptance at the warehouse, fast paperwork, good rates.
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3
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September 26, 2020
Great Company. We transported a lot of things from Moscow to Almaty: from a motorcycle to a baby stroller - everything is on time and neatly!
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3
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July 27, 2022
A very convenient company, inexpensive and fast
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October 28, 2021
yes, the service in Almaty is very poor, they do not pick up the phone and do not respond to emails!
It is also unknown where the cargo is, she has been traveling for more than a month! I don't recommend it .
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December 18, 2022
Confusion at the reception, well, what can you do, one dressing for the whole city
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June 17, 2023
Great! Convenient!
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December 7, 2019
And what impressions can a person have whose parcel was confused in the city of departure, and now I still have to wait 14 days for My parcel to arrive, needless to say that I am extremely annoyed? I understand that this is a human factor and blah blah, but instead of 2 weeks of waiting, 4!!! There were no suggestions from the company on how to speed up the waiting process, I don't know what else they could offer as an apology: discounts or so on.... They didn't do anything except take the parcel, they didn't even give out documents about the error, they say you can't write them out on Saturday... And what should I do when the company disrupted my sales in December???????
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8
October 11, 2023
Well done, delivered on time and the cargo is intact
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May 5, 2023
It is not recommended for use
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November 7, 2019
The service of individuals is on an average, slightly soviet level, but in general, the company has faithfully and on time delivered all my things from Almaty to St. Petersburg! For which, of course, thanks to them, and the price of transportation is much lower than that of competitors.
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3
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November 9, 2022
I use the services regularly. Recommend.
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February 13, 2020
Great company. Fast delivery. A printer was brought from Russia in 10 days and the most interesting thing was very well packed and put on the flight. I have not seen other organizations do this. Thank you guys.
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5
August 11, 2023
A good department!
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July 9, 2022
Good company, I work all the time. Everything is fine
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October 27, 2020
The most terrible company I've ever worked with! At first, the cargo was not properly processed, and then they could not re-address it for a week. It is a pity that the management does not monitor the quality. I strongly advise against it!
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5
1
December 9, 2019
Good afternoon.
I was disappointed with your work today. I have been cooperating with your company for more than ten years, sending and receiving goods both to the company and to an individual. Today, I did not receive a parcel containing products, in particular canned food, sweets, dried fruits. That is, a New Year's package for a child who studies in the Russian Federation.
It used to be no problem. It was convenient for me to use the services of your company, but today I will have to start using the services of other companies that are more loyal to their customers.
thank you!!!
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7
May 13, 2021
Polite, simple, adequate staff, carry out Cargo transportation on time!
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2
October 16, 2020
We haven't delivered the cargo for two weeks. The reason is separate accounting and a complete misunderstanding between PEC-Russia and PEC-Kazakhstan. As a result, I also had to pay for storage. For small loads, I strongly advise against it.
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June 14, 2022
Service 👍 staff ✊ queues are unrealistic😁
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