Pec
195 reviews
March 1
We received the cargo quickly without any expectations.
The girl at the reception desk is polite and pleasant.
The location of the company is in a perfectly located location, outside the city, there is no need to loop anywhere.
There were no problems when delivering the cargo at the warehouse.
Our cargo arrived in a crate - a tool was provided for removal. We didn'T have to carry the crate and throw it away ourselves, the staff did everything.
Thank you so much for the fast service. And most importantly, high-quality.
See original · Русский
May 5
When I asked to indicate in the invoice that the transported panorama of the car was intact and undamaged (because it was new), the girls working there just laughed at it and said that this was impossible, because there was no document confirming that it was new. After 2 hours of talking and arguing with other employees, it was finally done, and she was very surprised by it, and she also asked how I did it. So the rest seems to be more or less
See original · Русский
May 9
I sent the documents by urgent delivery – they arrived on time. The staff at the office is polite, but it's quite crowded during rush hour. But it's reliable, nothing gets lost.
See original · Русский
October 15, 2024
Convenient access to the delivery gate, registration and delivery / loading of the shipment was quick, there were no queues. The departure was carried to the car and loaded! The staff works quickly and confidently. Everything is fine!
See original · Русский
August 24, 2024
I would like to express my sincere gratitude to Daria for her excellent work in issuing TMF documents. She showed a high level of professionalism and attention to detail. Her approach to work is inspiring. I recommend Daria as a reliable and competent specialist!
See original · Русский
2
November 29, 2024
Excellent service, pleasant staff at the discharge of documents, everything is clear in the warehouse, they quickly loaded the boxes themselves into the trunk.
See original · Русский
1
April 4
The company is disgusting, the cargo was damaged during transportation.The interior of the car.Not a careless transportation.I had to carry their loads and saw how unloading and loading took place.I don't recommend it.No more nudity here.
See original · Русский
July 2, 2024
Fire. Special thanks and thanks to the girls on the documents, the smart guys, the pros, work like a machine gun, especially the girl who framed me today on a pre-holiday day. Just a professional rocket. It's a pity there was no badge on the glass, I don't know what the name is, in a word, a smart girl.
See original · Русский
1
December 21, 2024
I sent the wing to Yekaterinburg, very affordable prices, friendly staff. I recommend.
See original · Русский
April 18
Why can't I put "0" stars? A disgusting transportation company, they constantly delay the cargo without explanation, it's better to use another transportation company
See original · Русский
April 29
Everything is disgusting! If it's possible to put minus 10, I would definitely put it.
1) According to a pre-made request, on 24.04 by the PEC, the cargo was picked up from the sender in Minsk, with delivery to the Russian Federation, Voronezh, with a receipt date of 29.04. It so happened that
this sender shipped several cargoes to the Pack on that day, for different clients, and I know that they are familiar with receiving cargo in Kazan. In terms of weight, volume, and dimensions, the loads are +/- identical.
2) On the 25th, the cargo to Kazan, already by geolocation, passed Smolensk, My cargo was listed at the terminal and did not move.
3) The May holidays are ahead.... on the 25th, I started calling the mountain line and writing, sent several emails to the mail of the Minsk terminal, asking why 1 of the 2 cargoes, from the 1st delivery /pickup address, were equally loaded, asking for assistance in shipping the cargo. I received an employee's reply: "it will be shipped on the next flight"
4) 04/25 in the evening, the cargo status changes to "in-transit"
5) 04.26 status - shipped to the Moscow transit terminal, but according to geolocation at the Minsk terminal.
6) 27.-28.04 the location of the cargo does not change, I'm calling support and asking them to sort it out. And if the cargo has not left, ship it immediately. Support responds "The client deadline has not been violated, we cannot accept the claim, no one will sort it out"
7) Multiple attempts to create an "appeal, claim" to sort it out lead to nothing, "The client deadline has not been violated - the cargo has been shipped according to all data, geolocation often does not work, it is misinforming - wait, the car is coming"
8) 1h1 with my questions, I look at the photo of the cargo acceptance at the terminal in MINSK. There are 2 meta pallets on a cardboard pallet on the scale.The boxes are strapped by the sender, the 1st pallet on top of the 2nd is a horror, the weight of the pallet is 120-150 kg, respectively, the goods on the bottom pallet are crushed. I'm taking screenshots, writing a letter to Minsk with questions about possible cargo damage and deadlines to the general address and the responsible employee. This time, no one answered already.
8) Requests via the website in the feedback form - no response... I understand that no one will talk to me before the expiration of the "Client period", I am waiting, realizing that all my plans for the cargo, deadlines and obligations to my customers have definitely failed.
9) I am looking for the necessary goods in the Russian Federation, I buy more expensive. I pay for a bunch of express deliveries so as not to let my customers down. The way PECK let me down.
10) On 29.04, the "client deadline" was released. the delivery is overdue, I get to a sane operator, I repeat my story 12 times, They create an appeal, send the question to MINSK. After 4 hours, I see movement on the map.
TC PECK's credo is to listen and record claims when delivery fails. Trying to fix your mistakes at the very beginning, before it's too late, is not an option.
Conclusion: by choosing this office as a carrier, a) all deadlines for the delivery of work to customers have been disrupted, b) nerves have been spoiled for me and my clients, c) the threat of damage to the cargo is still unknown, d) cancellation of plans for the May holidays.
See original · Русский
September 12, 2024
A good company, they go a lot of places, but you constantly need to fill out a bunch of paperwork and stand in line for registration. I recommend it if you have free time, if you are in a hurry, it is better to use the services of competitors
See original · Русский
May 2
I received a package from Moscow. I liked everything. Everyone is busy with their own business, but no one refused to help unpacking and cleaning up the garbage. Thanks
See original · Русский
December 16, 2023
What can I say. Sometimes it even seems good to work with them, but in most cases it's a nightmare. It is a classic that when accepting cargo in Moscow, the packaging is always wet, opened and who knows what else. The cargo may arrive, but the documents are forgotten, or vice versa. I would like to have the opportunity to unpack the pallet on the spot and put wood and film on the site, since it happens that it simply does not fit into the transport. But no, you can't do that, you see, some evil inspectors will punish you, although there is such a mountain of their own.
See original · Русский
2
1
February 2, 2024
I send a lot of things by different companies, but the PEC gives good prices in the Russian Federation.
Queues are minimal.
The girls at the reception are the most beautiful and kind).
Problems were always solved over the phone, without unnecessary visits.
That's great!
See original · Русский
1
1
February 17, 2024
They are not customer-oriented, the cargo arrived with a delay of two times and damaged, there was no declared crate. The staff on site does not make decisions and refers to Moscow. We created 3 appeals ourselves inside the system, and the answer came for 1 of them: "an official claim is needed"…. And the fact that an act of damage was drawn up and in the act of acceptance I crossed out the phrase on duty that there were no complaints about the timing and quality of services and made a record with the essence of the claim-they do not understand. In general, it feels like you are not communicating with people, but with robots with scripts....It's a pity that this happens😂
See original · Русский
3
September 2, 2024
We were dissatisfied with the work, from the moment we received consultations regarding the registration of the application itself to receiving the order. In the process, additional costs were added, the need to pay for the inspection, the total amount for transportation increased by 45%. The order was paid on 26.08, it was sent only on 29.08.
See original · Русский
2
July 11, 2024
The casting company. This is not the first time I have applied. No questions asked. They will always help, prompt, advise. It was not an easy situation, they helped me figure it out, write a statement, and solved the issue. I recommend it from myself. And I will continue to apply.
See original · Русский
1
September 26, 2024
Today, one of the best transport companies in Minsk messes up everything, but only a few are responsible for their punctures. Good luck and prosperity
See original · Русский
February 14, 2024
We cooperated with a cargo delivery company in Belarus - from the region to Minsk at the address.
They worked at the highest level, they were picked up in the evening and delivered to the apartment the next morning.
Pleasant prices, in comparison with other companies, polite courier, prompt delivery!
We will continue to contact you.
See original · Русский
1
March 26
I've been driving for many years, and I know a lot about transportation. PEC is a good company, it is clear that professionals work. Everything is clear, fast and without unnecessary red tape.
See original · Русский
October 12, 2023
The Russian partners sent the cargo by this company. The cargo did not arrive in full, but the payment must be made before the arrival of the cargo. When overloading in Moscow, no one bothers to count a new manager every time a claim is made, everyone listens every time, requests documents and that's it! Once again, they switched to a young man, Ruslan, who is engaged in quality. He found the lost cargo, helped with its shipment from Moscow. After a month of searches, our cargo arrived in full. Many thanks to you, Ruslan. Thank you that during this time you have always been in touch and inspired hope. But in the future, when working with this company, we will be very careful.
See original · Русский
4
1
April 5, 2024
Convenient location. The operators are great, they will always consult clearly and clearly. However, the warehouse itself is a mess among the staff, some indistinct people are always wandering around. Until you start to remind yourself of yourself, you can wait for the load for an hour.
See original · Русский
1
June 13, 2024
The cargo was delivered on time and in safety. Very fast paperwork and issuance. Probably the lowest prices for delivery from Russia. I am very satisfied
See original · Русский
1
October 10, 2024
I made the delivery very quickly and simply, the department manager quickly and politely helped to arrange everything
See original · Русский
February 7, 2024
The company's work is disgusting, the package is from Moscow to Brest. there have been more than 2 weeks in a warehouse in Moscow, 2 cargo places have been scattered to different warehouses, they cannot be assembled on one and sent for 2 weeks. When asked why they can't combine and send them for so long, they constantly make excuses - they gave your question to control, handed it over to the management and so on.. I suffered losses due to the delay. I do not recommend this transport company!
See original · Русский
1
2
March 8
For the first time I drove a pack. I am very pleased. It's no worse than the competition, and the office is even nicer.
See original · Русский
March 5, 2024
I picked up the cargo on Saturday. He arrived at 14:00 to pick up the cargo, and left at 15:30. It's been a very long time. There was only one girl working, there were a lot of people. And as I understood from the stories of people from the queue, such a long service on Saturdays is almost always
See original · Русский
February 28
High-quality delivery with excellent packaging from Russia. I recommend
See original · Русский
May 26, 2024
Everything is super sometimes, of course, there are shoals, but it is solvable. The girls on the documents are super. Everything is clear and fast.
See original · Русский
April 19, 2024
Pleasant service, responsive staff, prompted, told what to do, helped with all questions, convenient location and good service! In general, I am happy with everything, thank you!!!
See original · Русский
1
January 28
Everything is clear and fast, faster than expected delivery
See original · Русский
July 13, 2024
We have been working with them for more than 3 years. During this time, everything was delivered almost on time. There were a couple of delays in terms of deadlines, but everything is being resolved promptly.
See original · Русский
1
July 10, 2024
It's nice when a company goes to a meeting to correct errors in documents due to the sender's fault. Thanks to Anastasia's logistician for the quality work!!!
See original · Русский
1
July 26, 2023
I have sent parcels by this company many times, both large and small.
Pec on Engineering is the most wonderful delivery service, considering it as from the sender's side.
The guys at the acceptance of the cargo to the warehouse are like bees, they work quickly, harmoniously, they will not keep you waiting long. At the discharge of documents, the girls also very quickly draw up documents, polite and sociable. No other company can hold a candle to it.
See original · Русский
1
1
June 3, 2024
the quality of the staff does not correspond to the city, the cargo was not given out, apparently staff turnover or other difficulties of a large company
will try to avoid them now
See original · Русский
March 24, 2024
Well done. We have been working with PEC for a long time. There were misunderstandings in Yekaterinburg, there are no problems here, everything is on the level and very reasonable prices.
See original · Русский
March 31, 2024
If it weren't for the horse prices for delivery, it would be 5 stars.
The pick-up point is modern, located next to the ring road, the staff is polite.
See original · Русский
December 20, 2023
The merch supplier sent the parcel on the 6th, because of the incorrect operation of the PEC company, it went to the wrong address and did not continue the route to Minsk. For a week, the PEC cannot reissue the documents, for the third hour we have been knocking out information with the supplier about the cargo, I do not recommend it at all, the guys do not work stupidly.
See original · Русский
December 1, 2024
It is difficult to communicate in the delivery warehouse. But the shipping prices are good.
See original · Русский
May 16, 2023
It's a great office. The service is fast, without any unnecessary delays. The staff is polite, they always help with the download, it's important for me, because I don't always have the strength to download something myself.
See original · Русский
2
April 17
There are constant delays and sometimes not for one day, but for weeks to wait.
See original · Русский
April 8, 2024
Quickly. Comfortable. Inexpensive. I received a large package from Smolensk. I paid only 34 rubles. Recommend 👍👍👍
See original · Русский
1
March 2, 2024
They did not notify me that the goods that came from the Russian Federation needed to be sent to customs, they just arrived 200 km away, so that they would tell me that "we will not give you the goods until he goes to customs." It is necessary to report this!
See original · Русский
1
2
December 12, 2023
I didn't like the customer service at all, the ugly attitude towards people, I don't advise anyone to go there.
I use the PACK all the time in Russia and did not expect that I would encounter such an outrage in my native Belarus.
I visited these establishments on December 12, no longer when I will not apply there.
See original · Русский
1
June 6, 2023
I do not have enough words to describe the qualifications and mental abilities of the employees and management of this company, senior manager Victoria is particularly different. My cargo is in their warehouse and it is not delivered because the shipper indicated the name of the company and the surname of the director of the company at the time of shipment. the delivery address, phone, and passport details of the recipient are all correct, the recipient pays. They say no, we will not deliver the cargo to you, it will lie in our warehouse, just like the postman Pechkin. Tell me, are these normal people?
See original · Русский
3
1
July 20, 2023
There is more order in the work. The output is fast, not like in a Whale. There are 3-4 employees on the issue. If there is a queue, it is small. 5-6 people will be served in 5 minutes. A convenient order form for picking up cargo at the address. Delivery time failures happen, but not often. Convenient location of the warehouse in Minsk.
See original · Русский
3
October 25, 2024
Quickly, efficiently)
Professional team
See original · Русский
2
June 9, 2023
The former head of the department, everything is cool except for one thing, you spend a lot of time on processing cargo / goods for delivery. I definitely recommend it, just be patient.
See original · Русский
2
1
July 17, 2023
Just a terrible experience.
Delivery of cargo from St. Petersburg to Minsk takes more than 10 days. And instead of taking responsibility for their jamb, the company accuses the sender of an incomplete set of documents (although if the set is incomplete, why did they accept the cargo at all).
False information in communication.
The queue for issuing documents, the queue at the warehouse ...
I do not recommend it.
See original · Русский
2
2