"Return Policy" is almost non-existent.
Surprisingly bad customer service.
After spending big amounts, multiple times, at this store, I wanted to return a couple of items (within the 2 week period) and a technical problem occurred with their POS terminal. Long story short they had to use other methods to send me back my money, in which I never received, but since it's 'out of their account' they consider the problem resolved, it's already been more than 1 week since it's 'out of their account' and my bank is telling me there's no incoming transfer of any sorts with the amount I'm supposed to receive.
Jeremiah Johnson
Level 28 Local Expert
October 9, 2024
The low-middle segment brand is represented by a luxury boutique on the local Arbat. Everything is fine, but the prices are 1.5 times higher than in Russia or when ordering through the website.
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Бота Алимхан
Level 10 Local Expert
March 29, 2024
A good range of adult and children's clothing (4-9 years old), attentive consultants