Early August 2025 The hotel is big. The room is quite comfortable. A huge bed. Amazing view of the bay. There is a bathtub on the balcony. You can enjoy the fresh water and sea air. Unusual... There is a restaurant on the beach at the hotel. Live sound in the evening. Local tunes. Crabs, crayfish, octopuses and other inhabitants of the sea... Fruit. Lots of greenery. Actually, as in all other restaurants of the hotel. European cuisine is one name. Filled with melons and watermelons. I was particularly pleased with the free minibus that runs regularly from the hotel to the city. One of the disadvantages is the complete lack of knowledge of the Russian language among the staff. The menu doesn't change from day to day. Despite the air conditioner, the humidity is very high. But they knew where they were going...

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Нина

Level 10 Local Expert

In May 2025, we had a rest in this complex, we liked everything:cleanliness of the territory and in the room, cleaned daily even on the balcony!!!Attentive and courteous staff, excellent cuisine, the length of the breakfasts is simply touching:from 7 to 12.00, and always a full range. A large selection of dishes, the menu is changing. The coffee is great, and so are the pastries. I recommend it, you won't regret it.

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Ульяна Куликова

Level 4 Local Expert

We had a summer vacation with a friend at this hotel, at first everything was fine, except for the old renovation. At the end of the rest, an extraordinary situation occurred. At 5 a.m., we received a call to our room. When we woke up and looked through the peephole, we saw no one, but we noticed that the lights were on on our balcony and above the bedside table, and we always fall asleep with the lights completely off. After contacting the reception in the morning, no action was taken. After three calls to the reception with suspicions that someone had entered our room at night, we were somehow relocated. The recordings from the cameras have not been received (apparently they are not working). The staff doesn't care at all about the safety of their guests.

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Phoenix Island Resort Sanya

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13 reviews