Pierakladcom
31 reviews
November 5
I join the latest reviews, I gave a certificate for urgent apostille affixing on August 28, the cost is 565 rubles, the deadline was announced in a telephone conversation for 2 weeks, in correspondence for about 3 weeks.
Even before the first appeal, they incompetently consulted and did not say that a notarial power of attorney would be required, I had to urgently look for a notary and sit in a live queue for 2.5 hours. Why was it impossible to warn about this in advance so that you could simply make an appointment with a notary? I wrote and called 2 times to clarify the current information on receiving the service.
Weeks passed after the payment, and the organization's employees never contacted me to inform me about the postponement. Everything is just for my questions and extremely vague answers like "we are waiting for readiness."
All deadlines passed, I had to leave the country without a certificate, I asked for a refund. This is 6.5 weeks after the request.
As a result, a few days later they wrote to me that the certificate was ready, but of course I no longer needed it.
The refund process has already been going on for several weeks, first they announce one order, when we reach the application, they announce other information. At the moment, they said the deadline for reviewing the application is 30 days and another 30 days for a refund. That is, not only did they break all the deadlines and severely let me down, now I have to wait 2 months for a response and a refund, if the head agrees, because as a result, they received the apostille after 7 weeks, instead of the promised 2-3 and additional payments for the urgency (if that's the case, because I haven't seen him).
Messages hang for half a day without being read, although the profile is online.
I am ready to contact the people who left the latest feedback to compile a class action.
See original · Русский
1
August 19
Звярнулася за дапамогай у прастаўленні апостыля. Спачатку заблыталі, сказаўшы, што на адзін з дакументаў апостыль прастаўляецца ў МЗС, потым вярнулі са словамі, што - не, трэба ісці ў дэпартамент адукацыі. Добра, што калі сама запісвалася ў дэпартамент, на ўселякі выпадак напісала на падачу большую колькасць дакументаў. А так бы яшчэ і час згубіла. Далей пачалося самае цікавае. Грошы, каторыя я ім перавяла, не вярталі месяц! Не гледзячы на тое, што па заканадаўству павінны былі вярнуць на працягу 7 дзен. А так - да. Былі ветлівымы. Ветліва малі мяне на ўвазе. Не раю вам і сама больш не звярнуся.
1
October 28
I highly recommend not to contact this company for services!
I asked for assistance in urgently affixing an apostille to the documents, as a result: the deadlines for receiving apostilled documents from the company have not been met, where the documents are located and when they will be returned are unknown, not a single question was answered expertly, I submitted an application for a refund with confusing, incorrect comments from an employee. In my opinion, the refund procedure is delayed, referring to the legislation. The company, having assumed responsibility for the urgency of fulfilling the order, the amount of money for its services and the state fee, as a result, does not want to be responsible for anything! It is definitely better to carry out this procedure through a personal submission.
See original · Русский
1
October 25
I strongly do not recommend this organization!!! 08/12/2024 I applied for the translation of the certificate into English and the affixing of an apostille. I paid 565 rubles. urgently, as the deadlines were pressing, I was told they would do it by the end of August. But the service was not provided until the end of August. I waited until September 15th. As a result, I was forced to pick up the certificate because all deadlines had already been missed. During this time, the organization had no desire to contact me somehow and explain the situation, what is the reason for not fulfilling obligations. I have written an application for a refund. Today, on 10/25/2024, the money has not been credited to the account. I have not been able to receive a clear response to my requests for a refund. They hide behind the accounting department, then the director. At the moment, I am looking for people who have suffered from the activities of this organization and contacting the relevant authorities. Thank you.
See original · Русский
3
July 2
I want to say a big human thank you! I found myself in a desperate situation, I had already bought a plane ticket, and I did not have time to put an apostille on the documents, I called 7 companies and even everyone said urgently - a week-10 days. I was already desperate until I found you. Prices, deadlines, and service are on top. We got into the situation and did everything as quickly as it seemed impossible. The documents have arrived, I'm leaving happy! If it wasn't for you, I don't know what I would have done. S p a s and b o!
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October 28
Maybe they will do for translations, but for putting down an urgent apostille, go around. They always refer to the Ministry that they are detaining. I do not believe. This means that the bureau and the Ministry do not have a well-established work, there are not enough free records for them.
See original · Русский
September 4
I applied for a translation of notarized documents! We did it as quickly as possible (one day) in others we had to wait 4-5 days (((We sent an SMS about readiness and called, very convenient.
thank you very much!!! Everything is clear, fast, and professional. The work is excellent👍
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April 5
They worked quickly and are not quite expensive (the average price in Minsk). Polite staff.
The passport and apostille were translated with notarization.
Without additional payment for urgency, it turned out to be done literally in a day.
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April 12
Attentive and polite staff. We did it quickly and efficiently. Payment by card. The documents are notarized. Girls, thank you so much! You are the best!!!!
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February 22
I would like to note the work of the Bureau, smart logistics, everything is fast, without visiting, payment via Erip, without waiting in line for a notary. It took as much as 12 minutes to do everything. High quality. I recommend
See original · Русский
April 14
A good bureau, I applied for a recommendation. It was done quickly and efficiently. I sent the order to the post office and received the invoice. I paid for it and received it by mail a day later. Later I took the original. I recommend
See original · Русский
January 18
Among the advantages: convenient payment service.
Cons: I translated the tender documentation, the address changed in the same document and a new translation of the old document was needed - as a result, I received a new translation of the old fields - in response, "sorry" and a smiley face, and so on 3-4 times. I do not recommend it for serious things.
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1
January 15
Good company. We did everything very quickly, within an hour practically. You don't have to go anywhere, there is no extra charge for urgency. There is a notarization.
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April 11
I am very grateful and grateful! Everything is fast, clear and professional! I recommend it to everyone!
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December 13, 2023
Thank you so much for the work done promptly! Everything is done quickly and efficiently! I definitely recommend it!
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October 14, 2022
Добрый день, Анастасия!
Хотела бы выразить благодарность вам и вашему коллективу за слаженную и быструю работу. Нашей компании пришлось обратиться к вам несколько раз за помощью и во всех случаях вы услышали, сделали переводы качественно и даже раньше срока. Здесь необходимо подчеркнуть, документы были в плохом качестве, объемы работы и огромное количество банковских выписок с жуткой аббревиатурой, оформили лучшим образом! Будем обращаться к вам снова.
September 5, 2023
Обращался уже несколько раз, отличная организация. Можно начать процесс быстро и удаленно, оч положительный опыт
September 7, 2023
Очень рекомендую это агенство. Все сотрудники работают профессионально. Всех благ и процветания вашей компании!
December 19, 2022
Обращалась в данное агенство за переводом,перевод сделали в тот же день в течении нескольких часов.Девочки молодцы,вошли в ситуацию и быстро помогли и стоимость дешевле чем в других агенствах.Благодарю Вас за Ваш труд ))Советую данное агенство!
November 9, 2023
Thank you very much for your work!!!! Good luck to you, all the best and bright!!!!
See original · Русский
February 20
I really liked Piera's approach and professionalism
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June 24, 2022
Приятные и вежливые сотрудники. Проконсультировали по всем вопросам, сделали очень быстрый перевод на турецкий язык.
1
December 7, 2022
Очень быстро и качественно помогли с нотариально заверенным переводом и апостилем.
Рекомендую.
February 22, 2022
Качественный перевод, дополнительные копии сделали бесплатно, короткие сроки работы. Все отлично.
1
April 5, 2023
Быстро и в срок все сделали - перевод и апостиль.
July 7, 2023
Парковка беда, лабиринты,целый квест
September 15, 2022
Быстро и качественно делают свою работу.
April 5, 2023
Переводят с французского плохо, с ошибками. Внимательно проверяте
1
April 20, 2020
Очень выручили меня! Нужно было срочно сделать и заверить перевод паспорта, сработали быстро и профессионально. Спасибо Вам Большое!
1
May 1, 2022
Хорошо
1
May 2, 2020
Работают нормально.
1