We bought an accumulator tool and after 2 weeks one battery stopped charging, after a month another one and after another month a third one, in one fell swoop they brought to the Service "terrible" batteries from the electric tool are diagnosed or repaired for a very long time, and are looking for any options for the buyer to pay for warranty repairs (replacements as in the cases previously with the European bosch service and supplies) (a month later, when calling to clarify whether the order is ready, they replied that one battery is not guaranteed and two more are being diagnosed , when all seals are in place, there is no mechanical damage. The board is filled with a compound and was charged only in the factory charging station, what can be attributed there that there would be a reason not to guarantee? We will wait for the official paper of the conclusion!!!

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Никита Козубанов

Level 2 Local Expert

We gave the soldering iron for warranty repair through the KSK store in Gomel. For almost a month, no call, no message. Although 14 days warranty repair according to the law. We took the soldering iron from the store: there was no service agreement, there was no note about the extension of the warranty for the repair period. No explanation. Although a high-level brand and a high price category. But there is no service

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Кирилл Власов

Level 15 Local Expert

My favorite equipment maintenance company is Stihl, because highly qualified professionals work here. I also bought Chinese Villartec battery technology here several times at the lowest price. I'm 100% satisfied%

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21 review