Pizza Tempo
Address
Business hours
Closed until 10:00 AM
Directions
Spartywnaja
4.1 km
Cihaja
252 m
Information verified by owner
205 reviews
March 20
The food is delicious, there are no questions about it.
There are questions about the basic standards of service and compliance with sanitation.norm
Why do you have food delivery at the beginning of the establishment, where couriers in jackets shake their hands over food and use these hands without gloves to collect orders for guests themselves? The same question about gloves or waiter trays , where is the compliance ? However, it is most unpleasant to see how your food is collected and what happens to it before being handed over. The waiting time is said to be 15-20 minutes, I arrive in 30 minutes - the food is not even packed in a bag and, moreover, without a lid on the container and they are still shaking dirty hands over it. The tables are sticky , the waiters are unhappy with the requests of the guests of the establishment , the dust on the lamps can already be served as a seasoning for dishes . There is no concentration of waiters and receptionists. In general, there is a big and fat disadvantage to maintenance and compliance with san. norm. You may find my review unpleasant, but it 's worth thinking about the efficiency and cohesion of the team. You are in a very passable shopping center, follow the rules and see how you will have more guests .
I hope for understanding and acceptance of objective criticism.
Arena City Shopping Center
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1
March 23
We have been ordering pizza for 3 years now, it has always been very tasty, juicy, and mouthwatering. I don't know what happened, but two times in a row they didn't bring pizza, but breadcrumbs, there's no other way to call it. I didn't say anything at the time, but this time I'm sorry! The administrator Korolina contacted me and began to find out what the issue was. I say the pizza arrived, it's dry, the chicken is dry, I got the impression that this pizza was just warmed up and brought, to which she tells me to send a photo, she sent it. She calls back and says: I see from the photo that everything is fine, and there is sauce and chicken. (that is, she appreciated the taste from the photo) I'm saying that I didn't say that there was something missing, the pizza itself is dry, there is something to compare it with, because it's not the first time we order, to which the administrator Korolina tells me that it's always dry on a thin dough. When I said that your chef doesn't know how to cook, it means there was silence in response. The conclusion is that Arena City pizza is always dry on thin dough. Probably the administrator Korolina herself does not know what a pizza should look like, let alone taste. It's very frustrating that you treat your customers this way. Ruined evening and mood.
See original · Русский
1
November 11, 2024
And so, we were with friends on the evening of November 11th. The waitress came over quickly. One of the friends made an order right away (Hawaiian pizza, colsons and a drink), the rest a little later. The waitress came 3 times while we were openly reading the menu and thinking what to order. On the one hand, this is good, on the other - if a person sees that we are flipping back and forth through the menu and talking, then why approach? There were 3-4 people besides us, there were 7-8 hours.
Farther. We all made an order, 2 pizzas in total. They brought everything at the same time in 10 minutes. But the pizza that was ordered earlier was already cold, dry and burnt. It was so bad that it crunched with every bite. The second pizza, which was ordered later, was warm.
The drinks were served in dirty dishes. I worked at the bar myself, and purely on principle I sat rubbing a glass with a napkin (pina colada, no photo). The milkshake glass was also dirty (photo).
There are no questions for the staff, but for the service as such, yes. 3 crispy pizzas out of 10
See original · Русский
