Maps • Hong Kong • Logistics companies

Pochta Global

4.3

76 ratings

24 hours

Hong Kong, Hong Kong, Wong Nai Chung Road

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Hong Kong, Hong Kong, Wong Nai Chung Road

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4.3

76 ratings

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Вячеслав Ш.

Level 5 Local Expert

I made an order for household appliances. As a result, the goods were not delivered (at first they wrote that everything was fine, just a delay, then that there were problems at customs, then various other reasons). As a result, after a month (or two) of waiting, I asked for a refund. Then there was another kilometer of correspondence with the support service. But all without result. The money was never returned. The service of the bank "chargeback" helped - I wrote an application to my bank, attached all the documents and correspondence, as a result, my bank returned the money to me. And yet - the first thought was to sue them (then there would be a refund of the advance and a penalty) BUT when you send a payment through the site, you do not know who you are sending them to (the bank replied to my request that it also did not see which company the money eventually went to), so the court is not an option. That's the perfect way they work.

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Арутюн Григорян

Level 7 Local Expert

I do not recommend it. I was an ardent fan of this service. But the last time I made a delivery from the USA was on April 5, 2024. Today is 06/13/2024 and the parcel is still in the status "Sent for packaging" . The support service in the chat responds with a 7-day lag, but they have not responded to email for at least a month and a half.

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Владимир Чурилин

Level 10 Local Expert

I am satisfied with the work of the service on 9 out of 10. Good that: The package arrived in 2 weeks from Germany Everything has arrived in one piece The support answered my questions promptly. And almost always it was my questions that were answered, and not just a piece of a poorly suitable script. Well, the price tag. 6s small tr for 11 kg -🔥 Disadvantages The second layer of packaging for $ 5 was either forgotten or assembled very conditionally, so I didn't even see it. But since everything is intact, it is globally ok. And the need for inspection simply because of the rules for pulling out of the delivery of a terrible and terrible guitar cable prohibited for shipment also turned out to be unexpected. (Although everything is in the rules and fair, but damn) So 9 out of 10. Satisfied. I still plan to use it

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Pochta Global

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45 reviews