Poliklinika № 14 Vzroslaya filial
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Ushod
3.4 km
Suviazistaw
158 m
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39 reviews
June 3
I am from the city of Mogilev, I rent an apartment, which is linked to this clinic at the address. I am totally shocked by what is happening.
I applied for acute back pain — it was literally difficult for me to stand on my feet, as I was driving from work. I didn't have my passport with me, but I decided to clarify the binding procedure in order to collect everything I needed in advance.
The only receptionist at the hospital was the receptionist, who contacted the lawyers, and they told me to ask for my passport, which is generally understandable, as well as my landlord's passport (this information shocked me). I was also refused service and asked to go to the city hospital. I was shocked by this information, so I decided to ask them for the document they were referring to, with a request to attach the documents.
After they found it and we read it together, it turned out that only my passport was needed to link it. After that, they contacted the head physician and decided to accept me.
The doctor was shocked, very confused and did not know what to do. It is also important to note here that the doctor is probably a Turkmen, and did not really understand some bureaucratic issues. He wrote me a prescription for an antibiotic, asking me for my last name (without a sick leave).
Then I was asked to reapply with my passport by four o'clock to my doctor's office. Having already arrived, the complete trash began.
The doctor was a man with the most indifferent voice, who never looked at me (there was also no examination) during the consultation.
After clarifying his question about one of the medications prescribed earlier by his colleague, since the pharmacy said it was for chronic pain, not acute, I received an answer so that I would not mind my own business and that pharmacists are nothing more than sellers.
After I finished prescribing the medications, I asked the doctor for a sick leave and received a grin in response saying: "Why didn't you go to the hospital to get him?"
I was just stunned, because his passive-aggressive behavior showed that, they say: "You're lying, you don't have any pain, that's why you didn't go to the hospital, but came to us."
I started to clarify that I was denied service only because I didn't have any documents, and they asked me to come back — I came, and now I have to go to the hospital? She clarified that it hurts even to sit.
To which the doctor, again without looking at me, said, "Do you think I have no pain?"
To which I replied that if you have any pain, you need to be treated and go on sick leave.
Then the nurse got involved in the conversation and said: "I heard how they refused you, I heard that you didn't deign to go to the hospital." To which I told her that I had come for help at my place of residence, that we had spoken with the head physician, and that even the receptionist had apologized to me afterwards. To which she replied: I'll have to go there anyway. Addressing the nurse, I stood up so as not to talk in the back.
To which the doctor smiled again and said, "If it really hurt you, you wouldn't be jumping up and down here."
I said that I was not going to tolerate a more boorish and incompetent attitude from a man with obvious sociopathic tendencies and that I would contact the head physician.
So much for the clinic. Last name of the doctor, if you can call him that: Kostyukov
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March 24
Even if you come in with a fever, it's not a fact that you'll be given sick leave. The attitude is as indifferent as possible
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3
April 6, 2024
A convenient polyclinic for residents of the neighborhood, you can donate blood from a vein, do an ECG, get an appointment with a therapist. There are queues, the area will be built up - it will get worse
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2