Why 1 point?
#19 polyclinic - recommended that the child undergo a chest X-ray there. ... They say it's fast and inexpensive on a paid basis!
In general, we went inside, found an office. And there, the queue that we expected to see, but relied on the fact that by paying for this service, you can somehow speed up the X-ray removal procedure.
We took a queue just in case. By the way, we did not know that there was a "live queue" and "record" and "payers"!!!
I go to the cashier to pay for the service. It amounted to 2800 tenge (cash or payment by credit card, no QR code!!!).
I paid without any problems, there was no queue. And immediately went to the office. And then I saw a picture of two mature men of honorable age figuring out who is right and who is to blame. And all this is on the mats. The child, and other children who were in line, were simply shocked.We tried to calm this scandal, but suddenly we became the culprits. And they immediately turned on the "reverse gear" so as not to provoke a fight further.
... time passed, about 40 minutes, the queue was still standing. And we decided to go to the cashier and return the money. The cashier understood everything well and returned it. We left the clinic and went to sunkar, walked for 4000 tenge without a queue and quietly without a boil.
I understand that the clinic is social, there are a lot of people, every day is routine, groundhog day, the same thing. But I think it is possible to somehow adjust this "farce" into a very simple matter, how to receive patients so that they can go through all the procedures according to the regime in order.
With respect
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Любовь М
Level 4 Local Expert
August 16
Although I am not a fan of going to the doctors, I like this clinic for its cleanliness and comfort. Friendly people in white coats at the reception. Any issue is solved quickly and, most importantly, complement each other. They explain it clearly. And very competent and friendly doctors
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Елена Харлова
Level 5 Local Expert
May 22
My clinic . But in order to go to the doctor in the morning , you need to go through a therapist who takes you after 14.00. 🤦 and the therapist says the record for a month to the neuropathologist is complete . About taking tests, this is a separate two - hour queue . Everything is against the people . Therefore, people prefer private clinics. Nerves are stronger