I really like our polyclinic. Especially our wonderful pediatrician O.V. Samokhovets, very kind, responsive, competent. He always comes to the call with a smile, even if one child is ill, he will always pay attention to the second child. Also on the site is a wonderful nurse Natalia Alexandrovna, to whom you can always turn for advice or help. Thank you.
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Анна
Level 2 Local Expert
January 22
I wanted to express my regret about the negative experience with pediatrician Anishchenko.
Anishchenko's doctor came to the home of a child who was suffering from a high fever (38.5), and her attitude was unacceptable, communication was rude and tense. She showed disrespectful behavior by bursting into the house (slamming the door with all her might) and starting communication not with the words "Hello", but with threats to my address: "Where should I go? Why didn't they call a doctor earlier?" At the same time, unbeknownst to her, she went to the carpet in the living room in wet shoes. The doctor conducted an examination in just 2-3 minutes, and did not ask important questions about the symptoms and nature of the disease (when the first symptoms of the disease began, how many days the temperature lasts, what kind of cough). The doctor only looked at the throat and listened to the child. Her attitude created stress, where the child experienced obvious fear.
The doctor did not follow all the necessary precautions, only treated her hands with antiseptic. But what about using a mask and shoe covers? This is a concern, especially when it comes to visiting a weakened child.
Despite the fact that the doctor came quickly, her behavior and lack of empathy made this visit negative and even harmful to the child's condition. The child was horrified by such an unpleasant visit.
I hope the administration will take measures to ensure that doctors communicate with young patients tactfully and respectfully, and do not cause injury to their mental health.
See original · Русский
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ВИКА ПРОНОВИЧ
Level 3 Local Expert
October 9, 2023
I want to speak about the gynecologist Surovets, I will note the children's, to whom they came for an appointment on a coupon taken online. Not only did they come and she wasn't in the office, but after she came, we went into the office. Then she started telling me off that we belong to another polyclinic, and on this day she does not accept it. And I came with a child who had problems and needed counseling. As a result, she scolded as if it was not a children's polyclinic, but some kind of colony and she was the supervisor there. I understand if she had a crowd of people or I came with an extra ticket, but it wasn't like that. Then she gave out that they do the smears strictly at 8 and if I don't come by this time I won't be accepted. The child was in shock, she said she would not go there anymore. Thank God that there are paid gynecologists for children in the city (I didn't know about this). And we didn't have to take a swab from this nedovracha. By the way, the paid pediatric gynecologists liked Akulovich very much, he accepts Sonodin.