The staff is friendly, the queues are moderate, but the organization itself leaves much to be desired: there are not enough therapists, you can't find narrow specialists during the day, and the appointment is a month in advance.
The tests don't get to the site the next day, the nurses are looking for them for a long time.
And yes, it is better to keep your medical card at home - they will lose it 50/50 at the registry office.
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Ольга
Level 4 Local Expert
September 10, 2024
I am horrified by the work of the surgeon of this clinic, Hussein Mansour! Absolutely not a competent specialist, I contacted him about the removal of a kiloid scar! He sent me first to an oncologist with an incorrectly written referral, did not even put a seal on me, I was turned around and had to wait another month for another coupon and run back to him to rewrite the referral. Then I prescribed some expensive ointment, after that I still deigned to ask if I would like to remove it? I finally figured it out. He signed me up for a consultation with a surgeon at the hospital, but when I said that I couldn't do it that day, and whether I could somehow make an appointment for another one, he replied that he couldn't help me in any way. That is, if you can't on this day, then that's your problem. I just left him with nothing and in complete shock. I wasted almost a month and a half of time going to see him and achieved nothing! Is this a normal doctor? Do they even look at who they're hiring?
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Динара Суслова
Level 3 Local Expert
June 5, 2024
I moved to Vitebsk recently, read a lot of negative reviews and visited this institution for the first time with excitement. I visited the endocrinologist (Al-Mohammad H.K.) and Laura (Fedotova S.V.). I was pleasantly surprised. First of all, I signed up for specialists yesterday, today I already got there. Secondly, there were no terrible queues, and it passed almost by the time of its coupons. I liked the doctors, and the nurses, too. Everything is with a smile, everything is polite, the examination is attentive, I received directions for all necessary tests and examinations without any problems. But the girls at the reception were most impressed - no rudeness, they wrote down where they needed to with jokes and smiles, they met us halfway so that it would be as convenient as possible to pass all the prescribed examinations with the least number of visits to polyclinics. In short, well done. There are many patients, we are all different, sometimes it can be difficult with us. Thank you for your professionalism, understanding and participation. I didn't regret a minute that I applied here first, and not immediately to paid clinics, as I originally planned. I saved money, and the service is no worse, the only thing is an old building, I want, of course, repairs, but this is a secondary issue.