Poliklinika № 3 Klinicheskaya Gorodskaya Uz
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Tehnalagichny univiersitet
128 m
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232 reviews
March 18
The attitude of the staff is disgusting! For some time now, the doctors and nurses at this clinic have decided that patients should know their internal "regulations" and "save" their time. Why should we also listen to the negativity from doctors and nurses?!
I was in the regional hospital, after which I was discharged with an open sick leave in order to present the discharge to the therapist, as well as so that in the future the therapist would give a referral for tests and re-hospitalization.
When contacting a therapist, I listened to a lot of negativity about the fact that I have an open sick leave from another "institution" and, you see, in order for her to close it, she needs to go to the head and write a bunch of papers, but she doesn't want to do this now, so it's easier for her to give her sick leave. To my fair question, "why do I need sick leave, because I feel good," she replied that then she needed to go and write papers, etc.
And it wasn't fast. I replied that I would wait. With dissatisfaction, she nevertheless went to do her job.
After about 15 minutes, I was invited to the office, again I listened to all these outrages about the sick leave and that there were a lot of papers (for 2 seconds), etc.
When my patience was running out, I asked again why I had to listen to this, and maybe I could do something for her to close the sick leave? To which I was told that I couldn't do anything for her, but who else could she express her indignation to?
I clarified the timing of the tests, they told me to come on 13, I will write you will pass everything, you will be in time by 19.03.
On 13.03 I came to the appointment again, but this doctor is no longer receiving due to illness.
I was redirected to another therapist, and I was given referrals for tests, which were completed.
And the doctor told me that the tests would be ready on 18.03 (I remind you that I should be hospitalized on 19.03). Accordingly, the therapist will prescribe a referral for me.
I'm taking a ticket for 18.03 to another therapist (for the reason that apparently everyone is sick or something else).
I come to the appointment at the appointed time (of course, I sit out the queue for an hour and a half), I go into the office, explain the situation and again listen to a lot of negativity, but this time from the nurse, that you see, I didn't come in earlier, but she went out, and now she has a lot to write, etc., etc. A fair question arises again. The question is, how can I know who and what, and how much should I write?!
Dear medical professionals, I really respect you, I understand what an invaluable contribution you make to society and that without you we are "ordinary people" nowhere. But please tell me why you decided that your patients should not
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6
April 5
On the morning of March 27, Irina Petrovna Ermolenko's mother called a doctor at home, it had to be done after the night ambulance, so that the doctor would prescribe painkillers to her mother. The doctor came at almost 7 p.m. The mother had already died while that doctor was going all day to a seriously ill patient. It is impossible to reach them at the reception, both at the landline number and on the mobile, and it is constantly impossible to reach and cancel the doctor's call. So this Matrosova came and clucked that she was saying that if a person died, she was indignant. I definitely didn't need her clucking and indignation at that moment. You don't see people getting sick, that people are dying, you can't get through to your registry, and then you come and say goodbye and clap when people are in trouble. What kind of doctors do you have?
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4
January 10
The staff is friendly, the queues are moderate, but the organization itself leaves much to be desired: there are not enough therapists, you can't find narrow specialists during the day, and the appointment is a month in advance.
The tests don't get to the site the next day, the nurses are looking for them for a long time.
And yes, they will lose their 50/50 medical card at the registry.
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