A bloody horror, not a clinic. I will share some situations that surprised me unpleasantly.
I called a doctor at home — the temperature was under 40 (there was purulent sore throat). I'm sitting at home, waiting for several hours, and then they call from the clinic — they ask me to come myself. And I feel REALLY bad. You can imagine the condition at such a temperature. So I came somehow.
The second case. I came to the doctor on duty to get the tick out. They were sent to the BSMB because they do not have the "necessary tools" (they turned out to be tweezers and alcohol). The BSMP did everything in a minute. Thanks for the help.
Well, in general, the work is terrible. The technique works every other time. I came for help today, and they tell me: "Come back in a week, our computers don't work." Thank you for your wonderful service.
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Ольга Кирик
Level 3 Local Expert
December 7, 2024
The terrible head and doctors, the doctor says to the appointment on Saturday, writes on what date, I come to the appointment on Saturday, they write in the hospital not observing the regime, you should have come on Friday, the head was rude yet.It 's not the first time she 's been rude, and then try not to write anything to make amends with all sorts of incomprehensible manipulations
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Vladena Melnichenko
Level 4 Local Expert
December 19, 2023
I came to donate blood here, since the consultation moved and for the first time they allowed those who live closer to this clinic to donate blood there, as the laboratory is located there.
It was not very convenient for me to go to a consultation at the 9th month. And I came here. I went into the office. And there are usually 3 employees. 1 takes pieces of paper and writes them down, 2 take blood. This time there were 5. One took papers, another took blood, and 3 were sitting on the couch waving their legs. Complaints began with dissatisfied people, I came to donate blood here, I had to go to a consultation. I explained that they were allowed to take it there (and in principle, it makes sense for me to go somewhere far away if he comes here anyway for tests from the consultation), they were confused for a while. And I sat down to donate blood.
And those 3 girls sitting on the couch began their stories "and I went through the whole city pregnant" and in a similar spirit. And it was obvious from the form that one of them was a nurse at all. I'm sorry, but I came to donate blood. And not to listen to these people sitting and discussing who went where pregnant. They laughed all over the office. What if they had distracted the one who takes the blood? Generally unpleasant personalities
2) there was also a situation, there were a lot of people, the queue stood and went to hand over. I'm coming in. And these people were not satisfied with the fact that the paper in the corner was wet. They didn't accept it. They didn't tell me what to do. I explained that I couldn't get a referral. I took it to the LCD, and it's 10 minutes before the laboratory closes. They didn't care. I went to the second reception. They said there was nothing we could do to help. I ran to the laboratory at 4. I started explaining the situation there. (Time is running out, this elevator will take two years to go, I had to run on foot for 9 months) There were two girls in the lab. I explained everything, showed the direction. They were surprised why the laboratory responded in such a way that the wet corner did not wash away either the data or what kind of analysis should be taken. Everything was in place. They gave me a new referral. Thanks for that.
But the lab is a bit boorish
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Елена Рапейко
Level 14 Local Expert
August 27, 2024
I haven't been to this clinic for a long time. It has changed for the much better. Everything has become much more convenient.
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Странник
Level 7 Local Expert
March 27, 2024
It's just a nightmare! My mother, an elderly man, suffers from pain in her spine! She turned to the surgeon and received a dismissive attitude to the place of proper care. The doctor just ignored all my mom's words and did me a favor by giving me a referral for an X-ray! The situation was repeated in the radiologist's office, as well as with the radiologist! It is simply incomprehensible to the mind how our "doctors" treat the elderly!!!!
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Татьяна Турченок
Level 3 Local Expert
November 12, 2023
Some of the medical workers who got in my way are disgusting, and in particular the deputy head of the doctor (laughing, she said that the therapist made a mistake when he did not give me the right instruction, while she herself directed me to the wrong office). I passed the driver's commission for 1.5 months, since a new test was opened in each office, which I had to pass: I did not make a copy, I did not report an extract, which no one mentioned to me, and so on. In the ECG office, after my question "did they change the diaper after the man who came out?" the answer was "I put the reverse side" and a condemning look with a moral (sterile, right?))))
I put 2 stars for the beautiful girl in the pre-medical office and the VOPA who helped me deal with my questions and I finally closed the help.
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Наталья С.
Level 6 Local Expert
April 26, 2024
Convenient location near the bus stop, good staff, attentive attitude to customers, preliminary and electronic registration
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Ivanych_e95
Level 8 Local Expert
August 14, 2024
Not always when you come at the appointed time, you can get there minute by minute, the last time I sat under the door of a specialist for 1 hour 14 minutes, but most importantly, there are specialists in this clinic who are ready to help even without the specified time in the coupon, even at their own lunch time – which of course I express my great gratitude to them.
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Руслан Цветков
Level 7 Local Expert
December 25, 2024
Do you want your health to get even worse ? visit this place. You'll waste a lot of nerves and time.
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Buevich V.
Level 11 Local Expert
April 12, 2024
The best polyclinic. The tests are fast. No long queues. Great staff.
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Александра Александрова
Level 3 Local Expert
October 30, 2023
The worst polyclinic.
Incompetent employees at the reception.
Ultrasound doctor Yuri Petrovich Mokrov makes erroneous diagnoses. I don't recommend it. Attitude to work carelessly. It's just awful what kind of doctors we have.
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Евгеній Амосов
Level 9 Local Expert
November 29, 2023
There are excellent and polite specialists. And there are those that caught me. It's just that the culture of communication leaves much to be desired.
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Мария Вавренюк
Level 5 Local Expert
August 14, 2023
The clinic itself is not bad, well, there is not a single doctor, Prince Alexander Ivanovich, came to him for acute pain with his ear, he said that there was dirt and Therapists were doing this.As a result, I had to go to the hospital and everything turned out to be serious... I do not recommend it to anyone, if possible, then go to other ENT doctors)))
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Eugeniusz Todryk
Level 13 Local Expert
July 2, 2023
There are no problems in a particular institution, but in the system as a whole. By making an appointment with a doctor at 15, get there only at 18-00)))). The system has one specialized trauma specialist for the entire clinic. You're serious. And to attract from another 0.25 or young specialists, interns for simple cases or even how to solve issues.
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Ирина Глыбовец
Level 6 Local Expert
September 28, 2023
It's just "tin"!!! If you need something, then be prepared for very long queues, lost cards, and "Wait, busy". The online Internet generally works by itself. And lives his own life.
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Просто
Level 13 Local Expert
March 31, 2024
Queues are almost everywhere, the staff is not very polite. Disorganization in everything.
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Тимур Овчинников
Level 6 Local Expert
September 14, 2022
The staff is excellent, there is one doctor who is very grateful to him, helped with everything and quickly released, they treat well, the repair is not super, but that's not why we go there in winter it's warm)
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Елена Кор
Level 7 Local Expert
August 6, 2021
In our, as usual, difficult time, with little funding, it is not easy to create comfortable working conditions for employees and for us, patients. During these hot days, I had to see several doctors. Not a single office had an air conditioner, but an elementary fan. We came and went, and the employees had to work the whole shift in overalls and tightly put on masks. And we must try to get out of work alive by the end of the shift.
But that's not what I wanted to write about at all. I want to thank a young traumatologist, Mikishko Valeria.
Vladimirovna. After Covid, I started having problems with my joints. Since February, I have visited everyone, including for a fee, until I decided to apply at my place of residence without hope. I came with a wand, it hurt to walk. The doctor prescribed treatment for me and after 3 days I came by myself! Without a crutch. But the disease does not leave. I had to deal with the ankles again, and yesterday with the shoulder joints. Again, the treatment was chosen normally. And after the blockade, my arm is already working today. Thank you very much, Valeria Vladimirovna. Don't be offended if I don't say hello at the meeting, I don't recognize you. I've never seen your face because of the mask)). May God grant you good health and further success in your noble work!
Sincerely, Koronchik E.N.
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Веня Ковалёв
Level 5 Local Expert
October 5, 2023
A good clinic. It's a pity that they made an adult now they have to go to the Navigator, and so one minute went out earlier and the doctor.
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Настя Кот
Level 8 Local Expert
September 26, 2022
Hello, I go to an appointment with an ENT with sinusitis, they wash my lips in a second because they don't want to work and treat normally, I leave all wet clothes. I would like to ask the head of the department to resolve the issue with this case, because this is not a treatment, but a transfer of medicines. The doctor's office is 419, the girl accepts, I will not write my last name anymore.
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Спелая Черешня
Level 11 Local Expert
June 10, 2023
Boorish attitude. Unqualified doctors. The lack of the right specialists. They constantly lose their cards and tests. Every trip to this clinic is a blow to the nervous system
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Даниил
Level 4 Local Expert
February 10, 2022
Today I spent 7 hours in the clinic, being with a fever and signs of covid. I came, I was sent to the box. I was accepted by an Ent (man). After examining me, I would have concluded that my throat, for example, is fine when I can neither eat nor drink. In general, with a temperature and all the signs of ARVI/Covida, etc. he prescribes a sprinkler in my throat and vitamins and tells me to go to work and study. My temperature jumps to 38.7 today. After boxing, he immediately went to the help desk to ask me to send an appointment to a normal specialist, but I was told to go back to the box and sit again for 2.5 hours with a fever and signs of the diseases mentioned above. I get something from the help desk and they send me to the head of the therapeutic department. I also spent an hour or two with her in total (analyzes, clarification of the picture, etc.). The clinic has been in a mess for a long time and I was thinking about switching to another one, now I have no doubts and I will definitely do it. I advise you to do the same, you will not get anything good from this clinic. Warm greetings to Laura with his diagnosis. Let's do without surnames :) Good luck to everyone!
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Аня Глушенкова
Level 2 Local Expert
September 25, 2023
Even in acute pain and urgently be ready to sit here for at least 3 hours. There are no words. No one cares about the patients
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Александр Меньков
Level 7 Local Expert
March 9, 2023
In principle, I am satisfied with the clinic. According to the reviews, I saw negative ones, but I had no problems during the entire time I applied to this institution. I am satisfied with the quality of services
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Егор Андрущенко
Level 3 Local Expert
January 2
A good clinic
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Анна Савчук
Level 8 Local Expert
July 3, 2022
The polyclinic is not clean, the bathroom stinks, the floor and stairs are dirty, there are no defenses in the dosimeters, people in queues swear, nurses are absent from the therapist's office, so there is no one to call and regulate the order of patients, as is done in other polyclinics, the warning light where blood is donated does not work
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Валерия
Level 12 Local Expert
December 16, 2021
It's terrible, you sit under the office for almost 2-3 hours, the registry treats you as if I'm asking you to borrow money!!! There is no normal opportunity to go through some doctors , eternal queues , everything is scheduled for almost a year in advance , there is no replacement of doctors , and if one of the therapists you treat goes on sick leave or vacation, you will have to wait until he comes out, and the same applies to other doctors, no one specifics when you come and explain the problem , in response , well , maybe this , maybe that , well , try it this way or that , it feels like the doctors themselves are there and don 't know anything !!! Terrible clinic
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Виктория
Level 6 Local Expert
November 11, 2021
Perhaps there are good doctors in this clinic, but I have not met them. Negligent attitude, and even rudeness (hello to endocrinologists). In order for you to be treated or paid attention, you need to go to a paid clinic to see a doctor, and then with a conclusion go to a polyclinic doctor so that they understand what to treat and what to do.
Last year, being isolated, with loss of sleep, cough and weakness, I begged for 2 weeks to take a blood test and for the doctor to listen to the lungs. As a result, on the 14th day of self-isolation, the doctor came to close the hospital, I coughed and asked to listen to the lungs.. The result: pneumonia, and they put me in the hospital..
I sincerely hope that such shit will not happen to anyone else, and such doctors will not harm anyone.
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Лилия Ш.
Level 3 Local Expert
October 10, 2021
I haven't asked for help there for many years, and if it wasn't for the suspicion of covid, I wouldn't have applied further.
They do not hear the patient there, they need to be reminded about themselves 1000 times and it is not a fact that they will react.
I called three times for the PCR result, the answer was given on the 4th day and then because I was persistent.
This was important to me, since all the symptoms of otitis media: two ears hurt, flow
, a wet pillow from discharge from the ear at night, I explain I need an ENT, there is suddenly suppuration, but the ears are next to the brain, you understand the area of responsibility, the temperature is holding.
I was released , I can't go to paid clinics, because I'm a law-abiding patient.
The third day went by, no one came.
It is not surprising that the mortality rate is high .
I think it's not just from covid.
That's how you come across a couple of "doctors from God" and then you let everyone through this prism.
But the good thing is that you know a lot of doctors who worthily carry this title , but they are not from this clinic .
Maybe if they had been treated with attention at the first treatment and helped to stop the disease at the root , then the intensive care units would have been freer ?
What am I? I'm waiting for the brigade for the third day.....
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Anonymous review
November 5, 2021
I came to get vaccinated against COVID twice and got into bureaucratic paperwork twice.
The information on the website about vaccination is incorrect or the doctors at the clinic are lying.
Once the laboratory assistant almost screamed.
The attitude towards people is boorish.
I came to the surgeon twice: once I waited an hour from my time with a coupon and left. There was no time to wait any longer.
The second time, on a first-come, first-served basis, I decided to try it as advised at the reception - minus an hour and a half of life and did not get there.
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672280 Ivanova
Level 7 Local Expert
March 28, 2024
Getting a ticket via the Internet is also a problem in this institution!!!
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Михаил С.
Level 3 Local Expert
April 21, 2022
I can't get through. The help desk generally gives out: the phone is temporarily unavailable, call later. And so you can sit for hours without getting an answer. No more numbers can be found. At least show me the phones of the therapists. Specify the real phone number where you can write a prescription. It's terrible!
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Ирина А
Level 4 Local Expert
February 16, 2022
Terrible clinic! It's a living hell. I applied for an urgent medical examination. The reception has a boorish attitude, no matter how politely they are spoken to. Women believe that they are the most important in this institution. It's scary to imagine how people are treated there on a regular basis!!!
It is necessary to conduct separate lectures on ethics and deontology for employees.
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Данила Красовский
Level 9 Local Expert
April 22, 2024
Why 4 stars because it is always outlined
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Наталья Я
Level 8 Local Expert
March 11, 2023
There are not enough specialists, often the time on the ticket differs significantly from the time of admission 3 hours of difference, this is nonsense at all
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Наталья А.
Level 4 Local Expert
April 6, 2022
I would like to express my deep gratitude to the doctor of the CFD Omelianchik E.V. for the attentive attitude to patients. A high level of professionalism, culture of communication and humanity.
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Пукурузрые Калочки
Level 5 Local Expert
February 12, 2023
I've been coming here for 4 years. Respect to all who were and who are. The clinic is properly serviced and went home)) 🥸🥸🥸
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Ольга Носевич
Level 3 Local Expert
August 5, 2021
I haven't seen such piggishness for a long time!
Please teach your senior nurses not only to call, but also to say that the doctor will not be on the day of the appointment (the surgeon).
It was necessary for a pregnant woman to go out in the rain, get soaked to the knees to get such a service!Very nice...
THANK YOU VERY MUCH, DEAR, senior nurse, who called (as I later learned from my mother)07/31/2021 and she heard that I was not at home, and hung up with a clear conscience!
Is it really so difficult to tell the reason for your call, since you got through?Apparently this is a huge job!
Dear administration, I would like to draw your attention to the quality of your employees' work!
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Юлия П.
Level 2 Local Expert
September 29, 2021
It couldn't be worse!!! I have confirmed pneumonia and COVID since Monday, I am calling to ask for the departure of the covid team, because the treatment that was done to me has already ended and there are no improvements, I ask for an appointment to continue treatment. It's Wednesday evening, no one has come to see me!!! I call 2 times a day to remind you about yourself. The answer is one- wait!!! I've been waiting for three days, how much longer to wait and does it make sense??? Will they come???
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Рита
Level 6 Local Expert
October 15, 2023
A good quest when it's boring to stay at home. It is necessary to try to get to the therapist.
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Данута Гуща
Level 7 Local Expert
July 14, 2021
I really dislike this policy, although I have been working in medicine all my life. The reception is very slow, there are always a lot of people. It is always problematic to get an examination, it is not possible to take a covid test. It is outraging that your work is always required to set a high standard, but here you are simply not needed by anyone. If it was possible to attach to another medical institution with a permit, I would do it
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Денис Райковский
Level 13 Local Expert
July 11, 2022
I didn't like the tone of the employee's communication at the registration. The cashier's employee is very kind and polite, gave comprehensive information than at the reception.
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Оля Шостко
Level 6 Local Expert
May 18, 2022
The queues are not the biggest in the city. The reception is working well. Compared to other clinics, everything is very good
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М.
Level 4 Local Expert
November 17, 2021
Even the registry office can't do its job properly. I called to call a doctor - they sent me to another clinic, they say, we do not accept at this address, although I always went to 4. As a result, the girl at the reception made a mistake, it took half an hour to sort it out.
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Екатерина К.
Level 2 Local Expert
February 2, 2022
There are constant queues, you can't get on the ticket at the right time, I don't understand why they are needed at all then!
If you don't type in the registry, there are no coupons, but you come to the doctor and there are no people!Mysticism is simple!
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T K
Level 2 Local Expert
September 27, 2021
Disgusting service, probably the worst clinic in the city. The staff is arrogant , disrespectful to patients . And if you call a doctor at home in the morning , you can not wait for anyone until the evening . I really want to wish the employees at least a little professionalism and love for their profession!!!
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Сергей Самохин
Level 5 Local Expert
April 9, 2024
Sometimes you can get old in the queue, you have to wait a long time for an appointment with a doctor
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Sigizmund
Level 6 Local Expert
November 19, 2020
I saw a program on Grodno + channel, about 4 poleklinnik. An employee of this clinic gave an interview, the impression was that what kind of doctor can she be if she lies out of the blue, they say they do tests for everyone, take blood for onalysis, and so on. But in fact, tests are not done for everyone, blood too, they do not call anyone at home to find out about their health, there are a lot of patients in the corridors, with a temperature of 38 they are kicked out to work. About the test, the therapist says right away, you understand that no one will do the test for you. In general, decide for yourself.
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Таиса Струг
Level 2 Local Expert
January 6, 2023
Thanks to the general practitioner Sokolova A. A. for her sensitive and attentive attitude