Polstar
68 reviews
November 18
I was removing a wisdom tooth. there are no questions about the quality of the service, everything was done well and I healed well. but there are questions about the attitude. firstly, I was almost scolded for worrying while the tooth was being removed. they said that it was necessary to remove before the briquettes, and when I objected that there was no evidence, they said they knew better. I visited them three times, because the first time they didn't give me a conclusion, and the second time they gave me the wrong conclusion, and the third time my doctor wasn't there, and in order to get a piece of paper in the end I almost had to complain.
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June 18
I applied to this clinic 2 times for an unusual situation.1 time 2 dental surgeons helped a lot with competent high-quality consultation and just a human attitude. 2 times orthopedic dentist Eduard Stanislavovich Krizhanovsky, a professional in his field, an excellent specialist. I am also grateful to the administrator Olga, always clearly and to the point!
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1
November 29
I had to go to this clinic , because I was suffering from a wisdom tooth and only they had a free entry . I arrived on time , waited for about twenty minutes . The tooth was removed in 7 minutes , maximum 8 . It felt like the surgeon just wanted to get home faster . Without giving any recommendations, the surgeon sent for a picture . I took a picture, they didn't give me the picture itself , but told me to take a picture on my phone. I wanted to ask the doctor for recommendations, maybe I need to drink some pills, rinse with something, but his trace is gone. I asked at the reception who would give me further recommendations, to which they replied, "I don't have two hours, that's 270 rubles." Well, nice )
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February 2
Personally, everything went like clockwork for me. My tooth started to hurt. I signed up for another clinic, but realized that I would not make it. I called several clinics, everything is scheduled for everyone. Only this clinic agreed to accept and help me on the same day. I was advised by a former work colleague who lives nearby and applied there herself. I came. They took a picture of me. It turned out that I had two rotten wisdom teeth. They were deleted on the same day. At the same time, they were removed successfully, almost three days have passed - nothing bothers me, I drink the pills prescribed to me less and less often. I had the picture taken twice: upon arrival and after removal. I was served by: therapist Malenkina Snezhana Vasilyevna, who referred me to a surgeon, surgeon Oman (the doctor did not have a badge, so I only remembered the name), administrator Elena and an unknown man who took pictures (also did not put on his badge, so, unfortunately, I cannot properly thank him for his work). Everything cost 420 rubles (175 rubles is the removal of a complex wisdom tooth, the rest is two pictures and a consultation with a therapist). Of the advantages, I also want to note a good anesthesia, after which I did not feel pain, but I felt my tongue and teeth and calmly talked with cotton wool in my mouth, without risking getting a bitten tongue and chewed lips at the exit. I will not comment on other reviews, everyone has their own situation, I was not there to evaluate, but specifically, after visiting, I can give a high assessment to the medical center.
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1
August 25, 2023
I have used the services of this medical center for many years, until today ...
Everything was fine while Elena Vladislavovna Anashenkova worked, a doctor with golden hands and an exceptionally decent person in herself. I was calm about my teeth. After she quit, I went to the center a couple of times and got to Irina Vladimirovna Petlakh. I was also satisfied with her work. But today was clearly not my day. Considering that Petlakh was on vacation, and I urgently needed to solve one issue, I signed up for Olga Sergeevna Lebed - which I greatly regretted.
My request was simple: hygiene, removal of tartar and polishing of the front part of one front tooth. As a result, one front tooth became smaller than the other and its shape changed. After the procedure, I politely turned to the doctor, saying that it seemed to me that the shape of my tooth had changed, and in response I heard from the doctor: "Well, I should have continued to walk with a chipped seal!" Is this normal? Not only did I pay 308 rubles for all this, nothing was treated for me, while the shape of the front tooth changed, so it's noticeable when I smile, so they also bullied me in response...
In short, I don't advise it... Take care of your teeth, your health in general, and never contact Dr. Lebed O.S.
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5
July 28
In April 2024, we visited this clinic with a child for dental treatment. The old seal came off and the tooth began to hurt. Unfortunately, it was only in this dentistry that we came across the nearest entry.
Dr. Malenkina removed the old seal for us in 5 minutes at the reception and said that we were free, since the tooth did not need to be treated. It will collapse gradually and fall out on its own. From care - rinsing with salt.
During the doctor's appointment, another doctor came in and called for some kind of event. She said she would finish the appointment quickly and come back.
We paid about 65 rubles for the removal of the seal, of which the removal itself cost a penny. The remaining amount is a doctor's robe, gloves, shoe covers, etc.
After a week of toothache, I had to go to another clinic.
Avoid such dentists!
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1
January 18
I do not recommend it.
They cheated on the prices of services - they announced one price on the phone, at the checkout it increased 1.5 times when paying. They answered a dumb question that two days ago all prices had increased. When asked why they were not warned during a clarifying call by appointment the day before the visit, the administrator replied that she was not obliged to warn anyone.
The "center" itself left an unpleasant impression - there is little space, the administrator is inadequate, I had to wait 20 minutes, despite the fact that we arrived on time.
For this money, you can visit centers of a completely different level with the appropriate attitude towards you.
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August 13, 2023
A wonderful clinic, excellent specialists!
Petlakh Irina Vladimirovna is a professional in her field!
I have never met a better dentist!
You can immediately see that he loves and knows his job.
Treatment is always easy and fun.
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December 5, 2023
I went to the dentists for a consultation. I asked to take a picture of one tooth, I was told to take a picture of all the teeth, as it turned out, it was not necessary in principle. Just siphoning off money. We didn 't look at it properly . There was no consultation. They said to treat - what, how, why - they did not tell.
the manager was not competent in matters related to the cost of providing services, she could not even name a fork. I do not recommend it.
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September 1, 2023
I used the cream promo code, did an ultrasound of the abdominal cavity and thyroid gland. When I called to make an appointment, the receptionist spoke in a rude tone and very quickly, as if I was distracting her from something. But that's half the trouble, I wouldn't write a review from one conversation.
On the appointed day, I go into the office, tell the doctor my diagnosis, in connection with which I undergo an ultrasound. The doctor, conducting an ultrasound, begins to give a lot of advice on my illness, which, by the way, go against the prescriptions of the endocrinologist. Among the questions he asked me were "Who are you by profession?" and "Did I go to my grandmother's village?" When I asked if he needed this information for research, he replied "I do." Several times I pointed out that I already have appointments, that I don't need a consultation right now. However, the doctor continued to persistently give advice and tell his opinion. Although I came to do an ultrasound and get a conclusion. In the middle of the appointment, I stopped him from giving more advice in a tougher tone, the doctor called me a "difficult girl" and did not give more advice.
During the ultrasound, my clothes were stained with gel, although I specifically asked if I needed to undress. The conclusion of the thyroid ultrasound is handwritten. The doctor did not have a nurse in his office, he did the research, then filled out the documents himself (I do not know from memory how accurate the information entered is).
At the end of the appointment, I thanked the doctor and returned to the administrator. The amount was given to me more than was indicated on the cream. When I asked a question, they explained to me that they had done an ultrasound of the abdominal cavity with kidneys, which is more expensive. At the same time, neither at the time of recording nor during the reception, no one clarified whether I needed kidneys or not. When recording, I just called it "abdominal ultrasound."
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March 21
Scolding a client for not taking proper care of his teeth and asking why you haven't treated your teeth before is at least not professional!
Of course, the recommendations were said and the inspection was generally normal, but with this attitude there is no desire to return anymore
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August 13, 2023
Many thanks to the clinic and all the staff, especially the surgeons, who helped us more than once on a day off, prosperity, health and all the best from the bottom of their hearts))))))
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April 18
When you listen to a dentist, it feels like you are in a strong point and you are being told off for everything and everything.
After consultation, there is no desire to ever cross this threshold.
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1
August 27, 2022
Excellent staff. Qualified specialists. Convenient work schedule. It is possible to seek dental help for acute pain on weekends. While other private centers do not have such an opportunity. The room is clean. Shoe covers. Water cooler for patients. A competent administrator. The prices are reasonable. A small parking lot. Prosperity to your center!
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July 23, 2023
I went to the surgeon to pull out the 8th, ultrasound, everything was done painlessly, very quickly.
After 2 days I went to an appointment, unfortunately I did not heal well, since I was a child, but they put stitches, they explained everything, thank you very much to this clinic.
As for the service in general, everything is also on the level, everything is fast and high-quality
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August 22, 2023
Doctor Malenkin removed the teeth and left the filling material, BECAUSE of this, it is now a big problem to put implants. At 5 dentistry, they told me to do the operation and clean it all over again, while the bone will thin out and I will have to wait 6 months again and pour the bone,
which will result in a large sum!
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January 16, 2023
I have been serving in this center for 15 years. The staff is competent and friendly. Each client has their own approach. A picture will be taken immediately on the spot. They try to preserve their teeth as much as possible. I recommend this center to all my friends and acquaintances.
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1
February 20, 2023
We will never visit this medical center again. We took a panoramic picture for our grandson. Instead of going about his business, the doctor brought the child to tears, insulted him, humiliated him, pointed out flaws in appearance, I just don't want to go into details. After such words, a child can get psychological trauma for life and then look for complexes. I'm going to write a complaint to the Ministry of Health.
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4
March 12, 2023
The staff is very nice and helpful.
We are contacting this center for the first time, we really like everything and really help with the problem...
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1
July 22, 2023
I took a picture of the tooth in this place. At the very last moment, I was told that they did not have the opportunity to print the picture, so they only took 3 crooked photos on my phone and I gave 8p for it. The service is "at the level")))About the girls at the reception is generally a separate topic, they never know anything, they are also rude
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2
November 28, 2022
In this medical institution, you will receive good, professional help. A pleasant atmosphere, a friendly team, will not leave anyone indifferent. Each client is like their own person for them, which is very pleasant. Thank you very much!
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August 11
the prices are for "fat cats", there are many clinics nearby that are no worse.
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August 12, 2022
Irina Vladimirovna, thank you very much for the painstaking Work of a dentist, which is necessary in any case. Half the stars work with a smile. Kristina Sheleg is also a master, I remember her with gratitude. Our architectural quarter is pyramidal and geometric!Google! to the staff.
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September 1, 2023
They believed in my tooth at the age of 6, it seemed to have grown. It has always been painful enough, and there is no question of loving the patient. The staff is polite, sweets, oddly enough, are present at the counter
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January 23, 2022
I asked for help urgently after a wild toothache all night, since Saturday morning I called 10 centers, everyone does not have such a service as emergency dental care, everyone has an appointment at least a couple of days in advance! So that you understand the situation, I am a medic and ate half of the possible anti-inflammatory, antispasmodics and sprayed lidocaine on the tooth, put gels) that is, the situation was already super emergency
Reading reviews about administrators, I am very surprised that other patients write, I have not seen more sensitive girls in medical centers. I cried into the phone to all the centers that I was about to die of pain and only half a star was the only place where they were waiting for me 20 minutes after the call, that's where I met my savior! And she did not advise me, like many dental therapists, to remove a tooth, but we saved it! Moreover, I am no longer afraid to treat my teeth! I'm not afraid to talk to her) and we cured almost all the teeth with her in a couple of months! And this is polstar, and there are excellent specialists there
The name of my magician, Dr. Afanasieva Victoria Leonidovna, contact and sign up, you will not regret it.
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October 15, 2023
Bad, very not a professional doctor. Can't do anything, just wants to take more money from customers. Scold the client when the client is not around. A terrible place.
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September 16
Disgusting call center
They are rude !
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June 21
A child's tooth was removed from Dr. Aman - very calmly, without tears, without pain
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January 22, 2022
Excellent service, the main thing is that they work on any holidays and weekends. Doctor Petlakh Irina Vladimirovna is a real professional!
Thank you very much! And to all the doctors who work in this center.
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December 28, 2022
I have not seen such a service yet.
In order. An "amazing" office manager is sitting at the reception, who does not know anything about the services provided, tries to clarify everything with specialists all the time and promises to call back.
I had to cancel the first appointment, because stomatitis popped up in the oral cavity and I did not dare to do the procedure because of the painful sensations. On the phone, the office manager for some reason decided that I would come anyway. And as it turned out, a doctor was waiting for me.
Later, the doctor personally suggested rescheduling the appointment to another day. Calling me back several times afterwards and offering another time. As a result, the doctor said that the girls from the reception desk would call me back when it would be convenient for me to set the exact time. But no one called me back.
Only on the eve, late in the evening, they made a control call to me, putting in front of the fact that I had an appointment at! 13.00, and not at 14.00 ! as agreed in advance. As a result, I managed to get to the appointment, and even waited for 15 minutes. but since my day was tightly planned, I didn't have time to change the money and I didn't have it on my card either.
What a concert started when I told the office manager about it. And "then leave the passport", then the car keys, "the child's passport will not work, it can be restored for 60 rubles, but I owe much more!" (Information for the receptionist, who even writes illiterate: A CHILD'S PASSPORT IS GENERALLY made for free, oblomchik! And they were going to call the police on me, that I allegedly refuse to pay for the services rendered. In general, there has not been such a collective farm council in my life for a long time!
The only adequate person in this institution is a radiologist (unfortunately, I do not know his name). He turned to the management himself, and said that he would go with me to the exchanger and back. The only person who apologized to me for all this!
There is one conclusion: if you are served there and everything suits you, I can say that the services themselves, and even more so the SERVICE for the same money, is available in more modern dentists, where in general everything is much cooler.
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2
February 16, 2022
The first time I applied a few years ago for the removal of the 8th. The tooth was removed without problems, but the bleeding did not stop for more than a day. I thought the doctor was responsible for his work, but the administrator said that a paid consultation was definitely needed. As a result, I went to another clinic, where they looked at everything for free and assured me that everything was fine. Today I came to take a picture of the tooth, having previously clarified how it is taken. I spent an hour on the road, the queue, as a result, the doctor refused to take a picture, because there is no referral. Before that, I took pictures here for 3 years without direction. I think that the administrator should warn about such changes in advance
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December 9, 2021
I am wildly afraid to treat my teeth, but Olga Sergeevna Lebed, the first dentist in my life who treats teeth not noticeably, i.e. you do not experience any unpleasant sensations and her calmness was transmitted to me and I came to treat another tooth without fear. Thank you very much Olga Sergeevna for the high level of professionalism, humanity, kindness and calmness. If all dentists were like that, there would be no such panic and people would have healthy teeth.
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November 6, 2022
I do not advise anyone to go to the surgeon Aman. He convinced me to remove a perfectly healthy wisdom tooth. And the tooth was sitting so tightly that it was slightly uprooted. My cheek was torn . The tumor, the bruise is huge. And they took the money, as for a complex tooth - 390 rubles
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June 12, 2022
Thanks to the clinic for the reception and understanding (in case of delay) and separately to the doctor Yakshuk Yana Robertovna. Although the prices are biting, but I'm sure that everything is fine with me. And I'll be back again
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April 25, 2021
A good medical center, I was with my daughters at the surgeon, wonderful doctors, staff, everything is on top, the first center that is always on the contact list, just go there for a consultation and for help.
They visited the frenulum with a laser and removed the teeth.
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July 28, 2021
Definitely not coming back. I signed up, they called one amount on the phone, it increased for consultations, as a result, I gave 2 times more. 500 rubles for one channel, is it not fat?
They were treated for 3 times, each time she left with inflamed gums, the doctor constantly scratched with tweezers, the attitude is just disgusting.
You won't be questioned after paying the check.
This is the worst place I've had to be treated.
I really regret that I went there.
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4
November 29, 2021
I did laser teeth whitening. There is no result, the money is thrown away. The teeth were of a certain shade, and they remained the same. Laser whitening was done earlier from another dentistry, so there is something to compare it with.
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November 29
Well
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August 2, 2021
They were quickly accepted, treated quickly, the doctor was pleasant , the equipment was good, the only thing as usual was 80 rubles, they took 160 rubles for 15 minutes of work))) It was unexpected , otherwise fine
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May 10, 2021
I read reviews about how we visited different clinics. Half of the staff is without masks. The price for the consultation is much higher than the average, but at the same time the dentist-surgeon refused to watch the two-year-old (!!!) the child, because he did not want to open his mouth, where his gums hurt. I had to persuade the doctor to look at the baby anyway.
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February 5, 2022
The information on the site does not correspond to reality. The website says they have a cardiologist, but the administrator says they don't:/
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September 7, 2021
The price is very high. When you write down they say one price, as a result it is twice as much. Front tooth filling (without canal filling) It cost me 310 rubles.
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November 8, 2023
Good, but expensive)
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February 24, 2022
They helped a lot with severe toothache on a day off when others were not working.
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March 12, 2019
I am sincerely surprised by the clinic's ability to extort additional money from clients for a poorly rendered service by the clinic itself. On Thursday evening, February 21, I had a wisdom tooth removed. The doctor put a sponge in the hole, explained in detail that it should resolve itself, told how everything should heal and happen. Exactly 2 days later, the sponge fell out, unexpectedly, although it shouldn't have. Yes, it happens, it is unclear who is to blame for this. It is only clear that you need to install a new one. I called the clinic and was told to come. And they also asked me to pay for an additional service. What should I pay for? For the fact that you rendered an expensive procedure poorly last time? Why should I pay for the errors of doctors that I have already paid for before? I asked the doctor why this happened. The doctor replied — most likely a shallow sponge was laid. So if this is your mistake, it might be more competent to apologize for the inconvenience caused, for wasting precious time on Sunday, and say "Thank you for your patience." But Polstar thinks, "Let's shake some more money out of her!!!"
If, after visiting this clinic, their seal falls out the next day, then they will put it back on and issue a new bill, and they will insist that everyone has different cases, or that another doctor put a seal on you, so you need to pay again.
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January 24, 2020
We were there once, but I left positive impressions. They took it out of turn with a small child, entered the situation. The consultation was extensive and pleasant. We have received answers to all your questions.
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August 7, 2021
Attentive, friendly doctors. I was very satisfied
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November 21, 2019
In April, after an unsuccessful trip to the dentist, there was a risk of tooth extraction. I decided to go to this clinic for an appointment. Fortunately, I fell into the hands of a real professional, Yana Robertovna. She saved my tooth. Thank you for your high professionalism and attentive attitude to patients!
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March 9, 2020
I was taking a panoramic picture. I arrived on Saturday without an appointment. Quickly and clearly. The wife's tooth roots were also removed. Everything is great. Friendly staff. Fast and accurate work.
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February 4, 2019
This medical center is not far from my house. It was the first time I came for a wisdom tooth extraction. I liked the fact that the staff is friendly, they remind me about the recording, they work every day, except at night ;) After removal, they recommended going for an examination at least once every six months and doing cleaning, which I have been doing for 2 years ;)
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