Polyana City
482 reviews
March 24
Cafe in the center??
This is how they give you change back knowingly
Staff at the morning shift is very rude towards customers and bad service
Hope they too will accept a bag full of coins
1
1
February 11
Excellent burgers.Well worth the price
August 10, 2023
Good restaurant, has a great menu and a decent sitting space , worth it. It has one of the best vegetarian burgers available in grodno.
1
May 22, 2023
Taste was ok, space was not enough,
1
January 30, 2023
Best of the best
1
May 31, 2023
Great
August 2
Super, burgers are just space, delicious, they were not taken for the first time, now these are my favorites... You guys are great , the kitchen has a separate respect for 25 minutes and you already have hot juicy burgers , once again you were surprised by the guys) We took it to take away, there was an egg in our burger , we drove there, did our business and only started unpacking for 40 minutes with nothing - and were very pleasantly surprised when opening the package, the burger was wrapped in foil , but there was parchment under the foil , and the yolk of the egg was covered with a saucer so as not to grab , damn it super, thanks for the high-quality approach to the dish, they are worth the money)
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June 22
My son loves burgers very much.
We were with the child on 06/22/24 in a Clearing . There are usually very tasty burgers there. I asked the waiter which one is better to take for the child , they advised me with strips . We ordered one with beef , and the second with strips .The burger with the beef patty was normal. But the son took a bite of the burger with strips exactly once .He said he was full , I asked him to pack it with me .She's been crying, she's been trying to figure out why for a long time. It turns out that he did not want to offend the cook and therefore did not say that it was not tasty. And then he felt sorry for the money he spent.
I tried his burger, confused by the taste of strips (cardboard instead of meat) . I threw out the burger , paid the check , and wrote a negative review in the book of complaints and suggestions .
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5
13
October 5
Good afternoon.
I want to leave a positive review about the institution.
The food is all delicious for everything 💯
Special thanks to the administrator STASKA , the most excellent and positive employee of this institution.
Stasia , you 're cool , HAVE A NICE DAY 🥰
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August 26
Croissants are just a bomb! The size of a huge plate, the coffee is also good. Omelets and scrambled eggs for breakfast are big and with a delicious bun! The staff is slightly indifferent, according to the principle of coming-thank you, leaving - thank you very much.
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1
September 8
The burgers are undeniably delicious, BUT the service leaves much to be desired. We haven't been to this place for about a year. After the last time we were kicked out because we sat down at a table that you can't sit at (of course, this is not indicated on the table)))
Today we decided to give the institution a second chance. And they were disappointed!!! It is unclear what function the hostess performs in this institution. I didn't say hello, I didn't see you off, I didn't take you to the table. The waiter came to take the order 30 seconds after he brought the menu. It is very sad that the level of the kitchen does not match the level of service
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July 31
We came on the advice of croissants with unsweetened fillings for breakfast. They turned out to be delicious, although, in our opinion, too sweet for a savory filling. We had a nice time over a leisurely breakfast with coffee.
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September 10
Burgers are delicious, BUT it's not enough to be a decent place! It used to be cool, now everything is going downhill on all counts! The constant change of personnel in the institution, the administration gives out strange orders regarding the service! Tea costs 12 rubles (there are always comments on tea, tea can't even pull the color), beer costs 15 rubles, Are you serious? There was a favorite cafe, now I don't want to come …
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2
June 12
The food is delicious and surprises with its originality. They serve quickly and, by agreement, bring the order according to the order of dishes. The place is pleasant, you can sit inside or outside under umbrellas with sofas. The price is affordable despite the center of the old town. I recommend
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September 25
I'm copying my review from Google. I left it a year or two ago. Since then, I haven't been there and I'll be there, the sediment of inadequacy is still there))...
The staff is very poor in service! There was a very unpleasant aftertaste. We came to sit with the company, we all ordered something. I don't drink alcohol, so I take Chinese tea (pu-erh) with me they don't have that. I asked for non-alcoholic beer, it turned out to be all beer with flavors, I don't drink that either. I asked, or in such a situation I can bring a jar of non-alcoholic beer to sit with the company. Of course the answer is NO. Well, that's okay, fine. I asked if I could at least drink my tea from a thermos, to which the waiter's eyes almost fell out on the table. Of course the answer is NO, YOU CAN'T DO IT WITH YOUR OWN! The whole company had to go to another place. In which they do not chase profit from a sold cup of tea. I hope in the future the waiters will learn how to serve people without rolling their eyes after hearing personal questions. And they will be able to compromise so that the people who came to the institution are satisfied. And after leaving, we passed on to others good reviews and impressions about the atmosphere of this place, which is much more important than the clink of coins.
I wonder if the staff there has become smarter and more competent....)
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August 11
We ordered 2 takeaway burgers, one of them was with smoked sausages. And apparently the staff and the cook thought that boiled sausage would be a good alternative to sausages)) Thanks for ruining dinner.
Guys, if you don't have a specific product, then you either inform the customer and he already makes his choice, or it's better not to put anything in. So at least a person will think that they just forgot and it will be much easier to get out of this situation.
You make some of the best burgers in Grodno, but lately you've been disappointing.
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1
1
July 26
It was a couple of years ago and there were very tasty breakfasts. Now there were not tasty burgers filled with sauce, a very small selection of beer in bottles, even less on taps (and even worse, it tasted exhausted and it was impossible to drink it)
The French fries are decent, but I was surprised that the sauce was brought in a plastic container
The waiters are normal
I do not advise you to have lunch
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August 24
Sooooo delicious menu, good drinks. But the room is small, you feel constrained. It is difficult to relax, because there is always movement next to you and there is no personal space
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July 1
The most delicious burgers I've eaten in Grodno! I recommend everyone to try it. Friendly staff and cozy interior.
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July 7
Cool pastries, delicious food, delicious burgers. The prices of croissants bite a little, but they are delicious
The tea was fine, the beer was a little warm
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March 25
Very tasty burgers and fresh fruit lemonades. Friendly and helpful staff. A very popular place. If you come and there is no table, you can order a takeaway, or wait a bit - a table will be found quickly.
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August 16
Top. Top top top. I have never eaten such burgers anywhere in Minsk, and I am very interested in burgers. Prices do not bite, even if they are not BC. Really, everything is very on the level, if you come to Grodno, then have lunch here.
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October 21
Very tasty burgers, some of the most delicious that I have ever tasted. Alcohol prices are taken from the sky...a glass of beer for the price of a burger..? The place is not big, the food is prepared quickly. It's definitely worth going in.
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October 22
Very tasty burgers in the heart of Grodno, very polite and attentive attitude to visitors. By the way, if you want not only to eat, but also to dance, then there is a bar with music next door
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1
December 14, 2023
You are looking for a place in Grodno where you can eat tasty, high-quality and inexpensive food, you are in a Clearing. If there is a sooooo cool, delicious burger in the world, then this is it. I recommend the signature burger Polyana. For the first time I learned that fast food can be delicious and healthy.
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1
February 23
On the advice of friends, I visited this place, a very pleasant and calm atmosphere. The staff is very polite, always ready to advise on the menu) Very tasty burgers. I will definitely visit this place again!
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1
August 25
I didn't like the service. Slowly, constantly it is necessary to pull out the waitress flying somewhere. Clarifying questions about the assortment were forwarded to the bartender. And I also didn't like the menu - there is not a gramophone and composition everywhere. What's the point of doing a half-moon? There's a full squad in one position, and guess for yourself in the other! They brought a salad with pepper, which I can't stand, and according to my memory, pepper should not be in the caesar!
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July 4
The most terrible service I have met in Grodno!
Initially, they put me at a table near the room where dishes are washed, etc., no waiter reacted to the request to transfer as soon as a place was vacated somewhere, until I myself saw a free place and moved!
Delicious cuisine, but pay attention to the staff who work for you, wildly dissatisfied faces and disgusting service!
Having visited most of the city's establishments, I have not met such an attitude towards visitors anywhere!
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1
October 15, 2023
Very cozy cafe . Burgers are very juicy and delicious. The choice is also large. Drinks also pleased . The dishes are prepared quickly, excellent service. The only thing I didn't like was the number of seats in the institution. Almost always in the evening there is a full landing, and there are always only small and uncomfortable tables
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2
June 14
We came here a year ago, everything was fine
This time, the service is disgusting. Despite the fact that there were no customers, the drinks were brought to us for more than 30 minutes. The waiters are giggling at the counter instead of working. I have to ask again 10 times, they don't know the menu. They recruited schoolchildren to work, and the price is set like in good expensive restaurants
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5
1
September 21
We had breakfast early, we were almost the first and only ones in the institution, so there are no complaints about the service and the speed of cooking. We ate fried eggs and a croissant with red fish just from the belly. Thank you, it's very satisfying, pleasant and cozy.
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February 22
It's not the first time we've eaten at this place. I would like to mention the pleasant and helpful staff, delicious cuisine and cozy atmosphere. We wanted to try something new from the menu, the waiter advised both food and drinks according to our taste. We were pleasantly impressed, thanks for the evening.
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May 14
The service is terrible, I called in an hour and placed an order for takeaway, arrived at the appointed time, said to wait a couple of minutes. But after 6 minutes it turned out that our order was simply forgotten in the kitchen and we had to wait 10 minutes. And lo and behold, it was brought in 16 minutes ...
Pay attention and work with your staff, as this is not the first time ...
05/14/2024
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3
1
September 11
Visited with my daughter on September 9th. We ordered coffee, French fries, lemonade and a pistachio croissant, which turned out to be spoiled. Unfortunately, they refused to return the money to us. For the first time, perhaps, I am faced with a refusal to refund money for spoiled food. In addition, we were cheated, in small things (by a white ruble), but it was unpleasant. There was no apology for this. The ruble was returned with such an expression on their face, as if I had robbed them. An extremely unpleasant place. Among other things, it was difficult to talk, as creepy pop music was playing loudly.
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1
July 14
Unfortunately, we couldn't even try anything. At first, the menu was not brought to us for a long time, after which no one from the waiters came to us for about 15 minutes to take the order (there were at least 4 waiters on shift). One of the waiter girls just went outside and stood, crossed eyes with her, but she still did not come up to us. As a result: hungry, dissatisfied customers. Very sorry
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July 15
I was met by 1 waiter
I brought the second menu
The third accepted the order
Burgers are mediocre
The cutlet is dry
One of the waiters started washing the sign while we were sitting (wtf?!)
Service 0/10
Burgers 2/10
Atmosphere 0/10
Missing condiments
But the napkins were served with the dish.They put it under a greasy burger.Very clever
And the gloves were hidden behind greasy napkins
On the plus side, everything was brought quickly
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1
May 21
Burgers will appeal only to those who like mustard sauce, with a pronounced taste of mustard.
Lemonade is water with a lot of ice and a little syrup. The places on the veranda are extremely uncomfortable, with wobbly tables and chairs. The staff is not very attentive. I had to tell two different waiters twice to bring the payment.
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1
July 6
It looks like a nice place, and even smoking is allowed on the veranda. I ordered pasta with octopus and two glasses of Leffe. As a result, catastrophic poisoning with abdominal pain and disorder. Considering that there was only one day to visit Grodno, I remember the city only with the toilet in the hotel room and curse Polyana City! You wouldn't wish that on an enemy.
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2
1
August 24
It's a pity that once a favorite institution is rolling into a hole like everyone else. Tea for 12 rubles is cold donkey urine, they try to make an idiot out of me. They asked for a glass of water, they say the administrators forbade bringing water, buy it in a bottle. There is no attitude towards the guests..
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June 9
One of those places that are hidden from prying eyes, but they are worth finding. Very tasty. It's really delicious. You're enjoying this huge burger to the last crumb. The reputation of the 5/5 institution is 100% justified%
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1
June 7
It was very tasty! Affordable prices, beautiful interior, pleasant staff! I recommend.
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July 3
Burgers! Excellent!
We came on the advice of friends and did not regret it. Service, waiting time - everything is fine. Maybe there is a certain lack of atmosphere, but this is a burger joint, not a gastrobar.
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August 31
Lack of customer orientation. A company of 4 people came, 4 side-by-side tables with two chairs were free, they offered the waiter to sit at 2 tables and move them together, the waiter said that it was impossible to move the tables. It's sad that you can't eat in an institution because of stupid rules
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2
July 1, 2023
Обожаем их бургеры. Это просто нечто. Любой из меню вам однозначно понравится.Каждый должен попробовать.открыты они давно, но бургеры становятся лучше и лучше. Немного хромает обслуживание. Но бывают возможно новые работники, которые ещё не влились. Немного поработать с приветствием и настроением работников. Ведь когда ты заходишь в заведение и тебя встречают с угрюмый лицом, сразу пропадает настроение там оставаться. Ещё добавим нюансы по расчёту. Не очень комфортно когда приносят счёт и стоят над тобой, дожидаясь, когда же отпустят деньги в стаканчик . Впервые с таким столкнулись, но это очень испортило настроение и желание туда ещё заходить
1
December 2, 2023
A great place with delicious food, what else is needed for a wonderful evening. Delicious food and friendly staff, I work with all my heart.
I advise you to visit with your family. We love it very much and visit it often.
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1
January 24
The most delicious burgers, not only in Grodno, but maybe in the whole of Belarus!) The service was very polite and not intrusive, the lovely waitress girls suggested everything. Coffee tastes good. Be sure to visit if you are in Grodno.
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1
November 4
Excellent burgers, very tasty, very expensive beer) I'm talking about Czech (I hope Czech) dark goat for 15 rubles for a small glass)))
The atmosphere is wonderful)
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January 5
The facade of the establishment faces the quiet Kalyuchinskaya Street. Delicious burgers that are served very quickly, but a good lentil soup will be brought to you 10 minutes after the burger. There are questions about the service, as well as about the choice of the order, and the banal number of appliances and napkins. There is a beer installation on the bar, but there is no draft beer. The hall is small, the interior is simple, but cozy.
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July 21
Even 1 star does not cost
beer for 15 rubles, it was brought in a plastic cup..
when asked to remove the onion from the burger, they say that this is impossible , although in the past times they always cleaned
the service 0 out of 10, rude waiters
do not recommend this institution to anyone)
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1
June 23
Sooooo delicious burgers!!!! Wonderful and friendly staff! We will definitely come again!
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