Wonderful staff, I have been serviced since 2016, I always liked everything. But... First, they removed the dental department, which was fully equipped with new equipment, and returned us to 31 clinics for maintenance, then the emergency room disappeared. And last year, boorish staff appeared, they mixed up my data and my father's, incorrectly issued a certificate to the 24th polyclinic, and instead of apologizing and helping, they were rude and hysterical. I just couldn't get through to anyone from the management, and they told the polyclinic's hotline if you don't like something, write a complaint.
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Kati Mulen
Level 8 Local Expert
August 26, 2024
I am very surprised by such a modern, beautiful clinic. Starting from the registry, ending with the pharmacy, there were no questions anywhere. Everyone was polite. It is possible to order a ticket on the website, which is very convenient. There is no huge queue for blood in the morning (at 6.50). But at 7.30 there are already a lot of people. Whenever it was necessary, I called this clinic. The certificate and registration are at a height. The general practitioner conducts the appointment for a long time, but is very attentive and delves into the problem. I think this is only a plus.
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Дарья Баранова
Level 5 Local Expert
September 11, 2024
I couldn't get through to the help, I called 2 times the day before yesterday and all 2 times from the queue (6 people)I waited for 10 minutes.At the end, when the horn was ringing, they simply reset it.I was already glad that they had made a queue and did not need to call 500 times in a row to get through.If she did, it took so long.The woman picks up the phone and has to hang on until the queue is sorted out.In winter, I went with acute otitis media of the middle ear, in order to take a sick leave, I had to go to the hospital on Grushevka, because there was no specialist, and according to the doctor from the red zone, no one could examine me, but in his opinion everything is fine and I want to skip school (for a second, I already I graduated from school early).Having come to a secondary appointment with a therapist girl (who belongs to Lucinska/Vyazynskaya and so on. We have formed a similar dialogue
- what kind of complaints
- it all started with the left ear, now the right one hurts.The temperature is high in the morning and evening, headache, dizziness, ringing in the ears
She gave me the temperature to measure
- the temperature is insignificant, there is no reason to prolong the sick leave
(It was 37 because I was knocking her down)
Honestly, I was already set up to fly back to Grushevka in terrible weather with sore ears, until it dawned on me that I needed to go to the head doctor.The head doctor is understanding, examined, confirmed, extended the treatment, for which I thank him very much.(I will clarify once again, before that I was told that no one would be able to examine me).Everything would be fine, if not for some incompetent specialists.I would really like everyone to treat their work as responsibly as this man, the doctor.Without further ado, inspect and solve the problem on the spot.