Polyclinic No. 4

Rating 4.3
688 ratings
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129 reviews

Level 5 Local Expert
February 3
An excellent clinic, everyone works in a team,responsibly and harmoniously, serves a large number of patients, a lot of satisfied patients, of course, there are also unhappy ones, well, no way without it.
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Level 6 Local Expert
October 30, 2024
In the treatment room, my mother was injected intramuscularly, hit a nerve, my mother already cried when she did, there was such a sharp pain, but the nurse continued to administer the drug. After that, she fell in their office, her leg began to go numb. In the same clinic, a neurologist examined, recorded an MRI scan, which was expected for another week, if not more. They sent him to the surgeon, who said it wasn't for him. The pain did not go away, and it has not gone away to this day. We did it on 16.09. They were taken to Astana, where they had another examination, ultrasound, neurologist, and neurosurgeon. The pain does not go away, and it will not go away for a very long time. He can't step on his foot. They confirmed that they had hit the nerve and completely injected the drug. If the needle had been pulled out immediately, then maybe the consequences would have been different. It's very terrible. An elderly man, they gave her an injection standing up when they needed to put her on the couch. After that, it's scary to go to the treatment room. The worst thing is that it may not go away. The forecasts are bad
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Level 5 Local Expert
March 21
I don't know about others, but we are still happy with the hospital) The nurses are always ready to help, they are responsive and the doctors are not aggressive) there is also a clean dining room, we never pass by it, it's a ritual, you definitely need to sit there to have a snack, the child is happy and the mother is calm))
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Level 9 Local Expert
February 28
Excellent clinic. She has been assigned to this clinic for 9 years. 9 years ago, they were pregnant in it, 8 years later, and they had a second pregnancy. After giving birth, the gynecologist himself came home, always in touch with the doctors. I like everyone.
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Level 12 Local Expert
October 5, 2024
Polyclinic number 4, a modern medical institution. Spacious halls, modern equipment. There is a shortage of medical workers and eternal queues for specialists. I have been waiting for a ticket to a neurologist for 2 months. I had to go to a private clinic. Parking and access to the clinic is convenient.
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Level 5 Local Expert
October 5, 2024
In principle, I personally have always been well served, the whole pregnancy was observed well, I tried to go to a private one, but the clinic turned out to have a better attitude
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Level 5 Local Expert
December 10, 2024
Greedy people want us to take everything for a fee for 2 weeks , they were sick only then they gave us antibiotics , they asked us to be discharged earlier , they did not wait until the pneumonia started in the child . Of course, I understand the way for young people , but they are so - so specialists
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Level 7 Local Expert
March 21, 2024
As a pensioner, I visit the clinic quite often. The building is clean, quiet, almost no queues are visible. Professionals work. It is good that there is such a polyclinic in our neighborhood .
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Level 6 Local Expert
August 8, 2024
Attentive and polite specialists will always help you at the most crucial moment! Thank you for the professionalism and timeliness of the decisions and actions taken!
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Level 5 Local Expert
November 22, 2024
My favorite clinic has very good specialists and very good nurses and doctors.
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Level 4 Local Expert
August 14, 2024
Everything is the same as in all medical institutions. To go to a specialist, you need to make an appointment with a therapist first, sit in line, then, on the next day, go to a specialist, sit in another queue, he will prescribe tests ... etc. so the number of visits increases!!! By the way, there is a no-trespassing sign there and around the corner is a favorite place for the Kaishnikov ambush.
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Level 5 Local Expert
April 8, 2024
You can always solve your health issues. My beloved and helpful nurses Bakhytkul Suleikenovna, Makpal, Zhansaya, thank you very much girls
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Level 12 Local Expert
July 8, 2024
As long as he's healthy, everything's fine. The procedural works perfectly. District nurses are smart. Always in touch. What I don't like is that there is a paramedic on the filter, not a doctor. And that it is difficult to make an appointment with a narrow-profile specialist
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Level 5 Local Expert
January 14, 2024
I liked the clinic: good specialists, fast service, clean, cozy, doctors try to help the patient, polite
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Level 13 Local Expert
May 3, 2024
I went to get a certificate for training, 073u is called. It seems that only they can get around the city. At the reception, the girls said that it was necessary in the morning, and on an empty stomach. The next day, it was not possible to visit this institution, there was no need. Good luck to everyone!
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Level 3 Local Expert
February 14
I can't say that it's good, the service is far from good,the doctors are rude,refuse to accept,work with as many as they want!,the reception desk is generally something with something, they can't get through to them,moreover, they are rude and speak in raised tones every time,this of course does not apply to everyone, but stillpeople there are not respected and are not perceived.
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Level 4 Local Expert
December 6, 2024
Terrible service, they take it with such a face as if they are owed something, the mess has to sit in line for 4 hours
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Level 12 Local Expert
December 18, 2024
There are doctors and specialists and not so much. So it's up to you to visit this clinic or not.
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Level 2 Local Expert
May 19, 2024
Excellent store, huge selection and reasonable prices, top-level service
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Level 3 Local Expert
February 10
Excellent clinic and very polite doctors
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Level 7 Local Expert
January 21, 2024
The approaches to the polyclinic are often not expanded from snow and are covered with ice . The children's department has been disbanded and the reception of children in the same room with adults . Computers often freeze and the doctor does not have the opportunity to make notes or issue a referral. There are a lot of complaints, reactions from the head.polyclinic
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Level 6 Local Expert
August 25, 2024
Good clinic, convenient location for the surrounding areas.
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Level 7 Local Expert
August 6, 2023
At first, everything is confusing and unclear. Then when you figure it out, it's very functional and convenient. One thing is upsetting, there are no specialists constantly present. As well as everywhere coming by the clock. And sometimes it's not easy to get to an appointment and get a service
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Level 7 Local Expert
November 7, 2024
The clinic has completely deteriorated before it was better than now
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Level 8 Local Expert
March 30, 2024
It's not convenient. It's a maze of some kind. If you only contact them often to know where to go. But who wants to go to the clinic often?!
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Level 11 Local Expert
January 29, 2023
Game for adventures. A lot of unnecessary offices. The delivery of extraneous tests. There is no possibility of recording directly to narrow specialists. Waiting in line stretches to several weeks, or even months. The attitude is boorish starting from the registry. People sometimes find themselves detached without their knowledge and transferred to other clinics. Permanent damage to the X-ray room. Computer and system freezes. The absence of a children's department. Children are accepted together with adults. Refusal of admission in the absence of coupons. It is necessary to constantly take on the throat. They don't want to work otherwise. There is no information about the precincts and district doctors. In general, there is a lot of negativity. Only negativity, which I try to deal with as rarely as possible. I visit private laboratories, hospitals and clinics despite the compulsory medical insurance, which reaches 500K per year. Only a few work with the soul. In general, if you yell and shake your nerves, throw out your negativity and get many times more, you are here.
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Level 11 Local Expert
March 5, 2024
A modern enterprise. It is reasonably arranged. The parking lot is a little too small.
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Level 6 Local Expert
September 19, 2023
Terrible treatment of patients. The doctor on call diagnosed intercostal neuralgia, as a result, there was a massive heart attack. The district police officer does not come to the calls for 2 days, although there was a call that the patient had a night ambulance call! The attitude is disgusting!
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Level 4 Local Expert
November 29, 2023
I was screened, there were breast problems a few years ago, I was with a mammologist, asked for a referral for ultrasound, refused, said complain anywhere, even to the Ministry!
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Level 4 Local Expert
October 14, 2022
Unfortunately, I can't leave a positive review, in general, they constantly throw from office to office, there is no therapist on our site and they constantly drive to different therapists who do not even delve into the problem and in a direct sense do not help, but on the contrary, sticks in the wheels.... this is terrible, any appointment with a specialist is waiting for 7-14 days, which is not permissible in our situation when urgent treatment is needed and not just an examination to call a neurologist to our house, a therapist came to us twice to make sure that the condition is really serious, but as a result, no answer, no greetings, you call back to clarify no one he knows nothing and does not hear anything, and to make an appointment they send to 110 and 117 offices (filters are "endless" But the question is different, even if you go to a paid one and he says for hospitalization, you still have to go to the clinic and get a referral, and to get it out you have to make an appointment to a narrow specialist and again in a circle, this system cannot be defeated, this is some kind of hellish circle with the highest score of indifference
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Level 4 Local Expert
January 8
The best clinic in the city!
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Level 5 Local Expert
June 6, 2024
Excellent doctors, everyone knows that Kostanay has the best polyclinic
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Level 4 Local Expert
March 12
Wonderful specialists
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Level 11 Local Expert
August 9, 2024
I was pleased with the availability of air conditioners in hot summer weather, the waiting was comfortable. It is sad that terminals often break down, creating chaos with queues for blood donation. The lab is working fast.
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Level 6 Local Expert
May 24, 2024
Poor service starting from the reception desk, queues. There is no control of managers in the work of the staff
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Level 6 Local Expert
May 5, 2024
An ordinary polyclinic, everything is like everywhere else, but I didn't get rude doctors and nurses. Good health to all!!!
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Level 6 Local Expert
October 18, 2023
Everything is like in all polyclinics. A neurologist recently diagnosed me with "high, that's why my back hurts." I really don't know what the ICD code is for this terrible disease😂
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Level 18 Local Expert
October 30, 2023
Polyclinics are all the same. There are queues everywhere, doctors are late or sitting chatting it is unclear with whom during working hours, and so on and so forth
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Level 6 Local Expert
March 17, 2024
I transferred here from 1 polyclinic... The pediatrician and the nurse from our site are just sweethearts
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Level 5 Local Expert
November 16, 2023
It can be seen that they are improving the service sector, unloading the queue, in principle, the time is recorded by the time I entered.
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Level 6 Local Expert
January 14, 2024
An ordinary state polyclinic , there are practically no narrow specialists , there are long queues for ordinary ones .
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Level 5 Local Expert
July 4, 2022
An ordinary average polyclinic in our city!There are drawbacks in the form of endless queues and confusion.But despite this, there are a couple of good specialists, and it's better to go to higher-level clinics.
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Level 6 Local Expert
December 3, 2023
I like it, I apply there, two operations have already been performed, one was in Astana, All through the portal 👍
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Level 8 Local Expert
June 29, 2022
I like polyclinic number 4. When my family was sick with covid, it was from the 4th polyclinic that we reacted more mobile. We arrived earlier than the first one. (In our family, half are attached to the first half to the 4th) and doctors often came to monitor. Grade 5 named after him. The clinic itself is spacious. I like the staff.
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Level 7 Local Expert
October 4, 2021
All through one place. A huge 4-storey polyclinic and always queues. Even if you are signed up, it is not a fact that you will come in at your own time. Doctors don't give a damn about your problems, they sit out their time to go to a private clinic and take it for a fee. But there are also very good specialists there, for example, midwife Diora Adylovna, a very competent specialist, attentive and responsive. And the doctor, the head of the gynecological department, Kairkhan Kazikhanovich, is a very good doctor and a person. He led my 4th pregnancy, always everything is clear, without unnecessary tests, only what is needed and at the same time he listened very much to my complaints. Thank them for their work! I'm sure there are still good doctors there, but I haven't come across them, mostly underdogs..
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Level 6 Local Expert
May 12, 2024
They are trying to be the best polyclinic in the city
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Level 9 Local Expert
September 9, 2021
Polite staff at the entrance. A large building with wide corridors, where it is convenient to move without crowding and without encountering a stream of other people. I wish there were more experienced specialists, because there are many young doctors working there, who sometimes do not know certain aspects of treatment
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Level 3 Local Expert
April 20, 2021
The staff is polite enough, there are competent, highly qualified doctors. But I think that the patient should choose the doctor himself, and not according to the site. For additional coupons, it is better to allocate one doctor, at least a therapist, so that there is no burden on honey.staff and patients. There are constant disputes and quarrels in the queues about the order of service by appointment and by additional coupons. Or at the office of each doctor, all the rules on the procedure for admission of categories of patients, including additional coupons, should be prescribed. For example, in addition to "disabled people, veterans of the Second World War, etc. are served out of turn," there is also "a patient with an additional coupon is accepted every two patients by appointment," otherwise you come every time and somewhere in general after all by appointment they only take it out. And the recording is until the end of working hours. In addition, pregnant women, disabled people, etc. come in between, another time you will come one by appointment, another by an additional coupon, the third time - one by an additional coupon, two by appointment. I think that this system is not correct and not thought out, as a result of constant disputes and a waste of time and nerves and honey.staff and patients. In general, a separate doctor or a separate time is desirable for a live queue. 117 office in this clinic is generally useless.
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Level 12 Local Expert
February 25, 2024
Recently, to serve in this clinic. They were sent for surgery from here.
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Level 6 Local Expert
June 22, 2024
The attitude towards patients is the desire to be better
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