Sanitation issue: a girl without gloves was holding a broom in her hands, swept the floor, then with the same hands, without gloves, though with tongs, she put donuts in a box.
A question of customer orientation: I asked not to make any foam decorations from cream and other things on the drink, because I plan to close the drink. The girl made the cream from the bottom of her heart, as if out of spite, it would have been okay for another, but I also mentioned that it was not necessary.
Neither hello at the beginning, nor goodbye and have a nice day at the end. With a stony face, they put down the drink, turned around and left. I didn't know whether to pick it up or not. It felt like I was asking to be a buyer.
The coffee tastes like water and a little coffee. I don't recommend using the word at all. At least because of sanitation.
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Show business's response
Ванек Шаурмов
Level 15 Local Expert
December 25, 2024
Excellent donuts at affordable prices, there are various profitable promotions, it is convenient that you can take many different flavors at once.
See original · Русский
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Show business's response
София
Level 6 Local Expert
December 14, 2024
The first thing I noticed was the quality of service, which is 0.
Employees do not know how to talk to customers, they only roll their eyes at questions or requests (which has been noticed many times). To get attention, you need to say something loudly, then they will come out of their "hole" and deign to serve.
Secondly: donuts are always cold, laid down, not the best kind.
It would seem that the location is in the city center, and the quality of work is like in a backwater!