Portofino
Address
Contacts
Администратор большого зала
+7 (701) 100-53-73
Show phone
Business hours
Open until 1:00 AM
Directions
Entertainment Center Saryarka
194 m
136 reviews
December 17, 2023
Recently, a wedding was celebrated in the banquet hall of the Portofino restaurant in Astana. I really liked the design of the hall, everything was done in the Italian style. The restaurant staff was very friendly and professional. The food was simply amazing, all the guests were satisfied. I would especially like to mention the work of the waiter, who was very attentive to our guests. Overall, it was an unforgettable evening, which we spent in a cozy and warm atmosphere. I recommend the Portofino restaurant for any event.
See original · Русский
1
December 30, 2023
The food was delicious, but not "5 stars". Sliced fish, well, so-so, thin, Caesar is very good, very fresh. Baked meat is very tasty, fresh, superbly baked, very good.
Further, the technical component, since we were at the New Year Celebration, we found a complete lack of ventilation, when people started drinking and dancing in the hall it became hot, wet and unbearably CO2 levels rose, uncomfortable, unpleasant. Neither the drawdown nor exhaust ventilation works, this is unacceptable for such establishments. There are two smoking rooms, but the hoods do not work and all the stench goes into the building, very very quickly, thoughtlessly and at this time unacceptable for such establishments. The floor around the perimeter near the windows is dirty and not washed, just smeared and that's it, it doesn't creak, so to speak, when you drive with your finger. Chairs are uncomfortable to sit for a long time,
In the general hall on the ground floor, as you enter directly, it is unacceptable for events, there are passageways in the kitchen, according to the technical component, an unattended room that is used for mass events, do not get caught.
Choose other halls.
See original · Русский
June 14
The waiters and management of this establishment are not competent. They don't even serve meat properly, although they should already know. So disgraced in front of Kudalar and the guests. During the banquet, the waiters swelled up and lay behind the screen. They tried to cheat and hid the alcohol until they started to figure it out and would not have pulled it out. The service is very poor, the tables were approached after a couple of times, the guests were extremely dissatisfied. The hall is stuffy, there is not enough air conditioning system. It was very hot all evening. I strongly advise against spending the evening there.
There was also not even a refrigerator to cool drinks and alcohol. Everything was served warm. It was a horror. They are trying to cool everything with ice. I can write a lot more, but I don't even want to think about them anymore.
To be honest, I regretted very much that I chose this place. But there is no time to return and we have what we have. But I'm telling you, don't make our mistake.
See original · Русский
