Recently, a wedding was celebrated in the banquet hall of the Portofino restaurant in Astana. I really liked the design of the hall, everything was done in the Italian style. The restaurant staff was very friendly and professional. The food was simply amazing, all the guests were satisfied. I would especially like to mention the work of the waiter, who was very attentive to our guests. Overall, it was an unforgettable evening, which we spent in a cozy and warm atmosphere. I recommend the Portofino restaurant for any event.
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Алексей Кучер
Level 15 Local Expert
December 30, 2023
The food was delicious, but not "5 stars". Sliced fish, well, so-so, thin, Caesar is very good, very fresh. Baked meat is very tasty, fresh, superbly baked, very good.
Further, the technical component, since we were at the New Year Celebration, we found a complete lack of ventilation, when people started drinking and dancing in the hall it became hot, wet and unbearably CO2 levels rose, uncomfortable, unpleasant. Neither the drawdown nor exhaust ventilation works, this is unacceptable for such establishments. There are two smoking rooms, but the hoods do not work and all the stench goes into the building, very very quickly, thoughtlessly and at this time unacceptable for such establishments. The floor around the perimeter near the windows is dirty and not washed, just smeared and that's it, it doesn't creak, so to speak, when you drive with your finger. Chairs are uncomfortable to sit for a long time,
In the general hall on the ground floor, as you enter directly, it is unacceptable for events, there are passageways in the kitchen, according to the technical component, an unattended room that is used for mass events, do not get caught.
Choose other halls.
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Dias Berikbol
Level 10 Local Expert
December 1, 2024
A good restaurant with several halls. My friend held his sister's wedding here in the small hall entrance from the side. The service is good, the restaurant itself is elegant.
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Tansulu Darabayeva
Level 6 Local Expert
January 8
We were at a New Year's Eve corporate party. Delicious, fun, and we're lucky to have neighbors! The building is certainly not the first freshness, but a convenient location.
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Айман Таскинбаева
Level 4 Local Expert
January 15
It's a good place, everything is clear and the administrator will help if you have any questions. The interior is beautiful, everything is very creatively done. I went there twice.👍
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Жанара Ахметова
Level 4 Local Expert
February 3
The old restaurant is not fresh, especially the toilets, it's gloomy inside, I didn't like the food at all, the salads are just terrible, although the beshbarmak was well cooked, there are no complaints about the waiters. If the equipment belonged to the restaurant, and not to the invited toastmaster, then the acoustics were simply terrible.
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Мира Турехан
Level 10 Local Expert
May 3, 2024
I like everything about this restaurant. The hall is bright, with high ceilings, the kitchen is delicious, the service is super. The administrator of the Dinar is generally well done. Graduation in 2023 was held in this restaurant, the children and parents were very satisfied.
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Оксана Кутузова
Level 2 Local Expert
December 26, 2024
It's a strange place. And the table setting is also weird. There was no knife, there were no spoons in the salads either, they even forgot to put napkins. The kitchen also leaves much to be desired. I hope I don't end up in this place anymore.
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648460 Юлдашева
Level 3 Local Expert
March 17
It's a great restaurant. They celebrated the New Year there. The hall is large and spacious. The waiters are polite
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Адильжан Мухамбетов
Level 3 Local Expert
January 31, 2024
On January 13, Mom's 70th birthday was celebrated! The celebration was held in the Grand Bal room banquet hall. Everything is very beautiful and tasteful, very good cuisine. Special thanks to the administrator Dinara, she spent everything at the highest level. We concluded for ourselves that we will come back to you later.
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Проверщик
Level 9 Local Expert
November 13, 2023
A good place, clean, the waiters are always friendly made a big order received a small discount it was delicious, pleasant atmosphere, beautiful building, our company was completely satisfied)
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Асем Умирбаева
Level 5 Local Expert
November 21, 2023
The restaurant's cuisine is simply beyond words, very tasty and everything is fresh!!! The waiters of the boys are well done, very attentive and responsive!!! The impression of the restaurant is very warm!!! I will definitely recommend it!!!
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Асель кагазбекова
Level 2 Local Expert
August 27, 2024
Everything is delicious, there are a lot of portions, a great big hall, the organizers are very polite, the service is excellent, the food is just great, thank you
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Надежда Логиновских
Level 8 Local Expert
March 14
I ordered pancakes for Shrovetide, all smooth, one to one and very tasty. Well done,
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Arman Shabanov
Level 6 Local Expert
June 14, 2024
The waiters and management of this establishment are not competent. They don't even serve meat properly, although they should already know. So disgraced in front of Kudalar and the guests. During the banquet, the waiters swelled up and lay behind the screen. They tried to cheat and hid the alcohol until they started to figure it out and would not have pulled it out. The service is very poor, the tables were approached after a couple of times, the guests were extremely dissatisfied. The hall is stuffy, there is not enough air conditioning system. It was very hot all evening. I strongly advise against spending the evening there.
There was also not even a refrigerator to cool drinks and alcohol. Everything was served warm. It was a horror. They are trying to cool everything with ice. I can write a lot more, but I don't even want to think about them anymore.
To be honest, I regretted very much that I chose this place. But there is no time to return and we have what we have. But I'm telling you, don't make our mistake.
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Виктор Жабров
Level 3 Local Expert
October 22, 2023
We ordered a table for a company of several people. The food is cooked delicious, and everything else wants to leave the best. The service is so-so, poorly trained guys work, for a cheap price. There were dishes on the table, but there were no tongs to put them on, it was calculated that the waiters would do it, but they did not, they did not have time to call them, wave, yell and wait, like in a cheap eatery. I asked what to drink, except alcohol, they said that there was nothing but cola, later it turned out that the juices were also paid for by the company, but they forgot to say about them. Entertainment contests are poorly organized, stupid tasks not suitable for adults put many in an awkward position. The sound is also not very good, the music is yelling, then into the microphone, what the presenter says is not audible, because everything is wheezing, phoning, whistling. My name was announced for the presentation of a souvenir, I didn't even hear it, the speech of the presenter is not clear and the sound sucks. In short, the institution is 3. At a high level, it only has prices!
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Асем Шакеева
Level 9 Local Expert
December 26, 2024
A beautiful place for celebrations and corporate parties! The food is delicious!
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Аида Кайырбекова
Level 7 Local Expert
November 15, 2024
Recently, my sister had a kyz uzatu. The hall is very beautiful and large and spacious.
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Гульнара К
Level 2 Local Expert
October 6, 2024
I was at a friend's event. In my opinion, the hall is not elegant, unkempt. I would even say it's worn out. The music is super loud, the sound is impossible to hear the speech of the presenter and others (probably, this is the equipment of the presenters and has nothing to do with your institution🤔
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Айзада Журабаева
Level 7 Local Expert
December 23, 2024
I was there not long ago. It's a very nice atmosphere, but I didn't like the salads.
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Жанат Шамакова
Level 3 Local Expert
October 26, 2024
The waiters serve very carefully! The kitchen is for an amateur, I didn't get everything.
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Рустем Капаров
Level 3 Local Expert
March 24
The salads are delicious. The menu is rich. The atmosphere is great.
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Талгат Мусин
Level 5 Local Expert
July 11, 2024
The kitchen is excellent! Special thanks to the waiters. Especially the waiters who served the table #8. 08.07.24.
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Геннадий Кобцев
Level 7 Local Expert
December 23, 2024
Not really, a toy restaurant, no atmosphere, a three-course kitchen, in short, a one-time restaurant
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Aigerim Dauletbekova
Level 3 Local Expert
December 9, 2023
Good day!!!I want to leave a review for the first time, today I was a guest at the Portofino restaurant. I want to say that I was very satisfied with the dishes, that is, salads and beshbarmak, it's incredibly delicious, about the service, say this: they did not leave us a step.The administrators are kind!In general, everything is at the highest level!Thanks a lot, we'll be back😘
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бейбут жумагулов
Level 5 Local Expert
November 6, 2024
Good cuisine. Excellent work of the administrators.
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ТАМАРА Амирбекова
Level 7 Local Expert
December 30, 2023
Thank you for the New Year's holiday everything was great the food was delicious the portions are good and the admins Dilara and Gulzhan are super
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Мархаба Омарова
Level 11 Local Expert
April 12, 2024
Nothing restaurant, we were at an event on the 1st floor. The kitchen seems to be fine, I didn't like the chairs: you get up, and the chair falls. It's not serious in such an institution, such frivolous chairs. Are they aluminum or something
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Aibol Shakhimov
Level 15 Local Expert
April 7, 2024
It is a very suitable and ideal place for banquets. There is karaoke. Banquet halls to choose from. Disco bar 👍🏼
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Айсулу Юсупова
Level 4 Local Expert
July 5, 2024
Delicious cuisine , professional administrators , beautiful halls , especially the Ballroom
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Ильфат Рамазанович.
Level 13 Local Expert
August 8, 2022
A very good restaurant. The hall is large and without columns. There are two large screens in the hall, it is very convenient when there are performances of artists, singers, to look at the screen and not reach out from the table. The kitchen is also excellent, the staff is polite, the waiters are very efficient, they do everything in time. We were at the wedding, we liked everything very much, the food was delicious, the waiters were great. The parking lot is very large.
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Нурлан К
Level 4 Local Expert
September 22, 2024
Good restaurant, great service and good cuisine!
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Бибигуль Мухтарова
Level 4 Local Expert
June 18, 2024
Everything was at the highest level, the staff, the kitchen, the program, the building itself was clean and cozy
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Арман Жуматаев
Level 5 Local Expert
January 29
I was at a corporate party, in principle, I liked everything.
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Сейтжан Амиров
Level 4 Local Expert
August 24, 2024
Very good service,courteous staff, overall great
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Бауржан
Level 13 Local Expert
August 22, 2024
I am your neighbor and even did your wedding 5 years ago, and even then the building needed repairs, which are still not visible to the head.
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Еркебулан Абеков
Level 11 Local Expert
June 18, 2024
On June 16, my daughter's graduation was, in a word, TERRIBLE, the hall, the kitchen, the waiters are just symbolically one, and so it is a lot of that situation and setting
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даркан
Level 4 Local Expert
July 2, 2024
I was there, the food and music are good, the service is excellent.
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lipinata13
Level 5 Local Expert
March 26
Delicious food. Terrible service. The lost waiters.
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Асия Сундетова
Level 4 Local Expert
May 18, 2024
Beautiful banquet hall, good cuisine, location in the center.
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К Руслан
Level 8 Local Expert
June 18, 2024
The second floor is a pleasant hall, simple, delicious. Metal chairs with burrs, tore my shirt (be careful)))!
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Нурлан Куатов
Level 6 Local Expert
February 23, 2024
A good and popular institution in the city. I've been there several times, the food is delicious.
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Mira Zh
Level 16 Local Expert
October 17, 2021
Great restaurant! The food is very tasty, especially the desserts. A great place for a banquet! The only drawback is the stairs, it's hard for grandparents to climb.
I was at a banquet in the hall, where the entrance is from the side. It is very spacious. And in the evening, the stairs at the entrance from the restaurant would be illuminated. The lighting is on the street, but very dim
The staff is very polite!
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Кайратбек Бахытжан
Level 8 Local Expert
November 29, 2024
It was all good, I'm glad I was there.
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Жанна Махметова
Level 7 Local Expert
May 19, 2024
Super establishment)there was a corporate party for the new year!))We had a good walk
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Нурали Бахаев
Level 3 Local Expert
September 22, 2023
There was a wedding and a kyzatu at my niece's, bad Internet, a simple place, not a luxury, medium-level, many halls in the restaurant
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Гулим Омарова
Level 6 Local Expert
January 2
Very cozy,beautiful
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Алимжан Молдабаев
Level 4 Local Expert
January 28
I didn't like the service
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Бауыржан Серикбаев
Level 5 Local Expert
February 11
A comfortable establishment
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Diana Dossymbekova
Level 3 Local Expert
August 8, 2023
I did not expect such a small hall in Portofino... When summer banquets take place, apparently they hire inexperienced waiters, and they serve accordingly terribly...