I ordered flowers from Germany for my mother in Almaty. I am delighted with the service, mom is happy and it's worth it. With great gratitude, I wish you all the best
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<#>865584 Агишев
Level 3 Local Expert
March 12
I ordered a beautiful one in beautiful paper + a gift by vacap from Russia a month before March 8th, paid 21 tt by transfer It was March 8th, the bouquet was not delivered on time, wrote did not answer, got through, said we are solving the issue to call back later. I called 10 times, they didn't take it, I wrote and they didn't answer. As a result, the bouquet was delivered completely different in plain paper and tulips of the same color. I got through to them and said we'll solve the issue. Then the same story does not take the phone. Only the recipient from Astana got through! To the question, Why such a bouquet and where is the gift? They replied that the paper was out of candy is not included in the gift because it is not available and in general they lost the checks from March 3rd to March 8th. People avoid this cantor. When ordering, they are very nice and kind in the end they can't get through!!! Living in Russia, I still have a bad feeling and not trust!! Do not order from them. I attached a photo, judge for yourself.!!! They take the money right away, as a result, I do not justify the trust.
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2
M T
Level 2 Local Expert
October 28, 2023
I ordered a bouquet for no reason, a great excellent service, the manager helped to sort out the payment, the delivery is fast and the quality of the bouquet is super as well as its design!