The bank may be good, but there are employees - to apply for a loan, you will have to go through seven circles of hell: the documents are accepted by a "postman" who cannot explain anything and passes them on. Narrow specialists check documents sequentially, that is, before the first error, instead of looking through everything and giving a complete list of missing or incorrectly executed documents. As a result, it took almost a month and a lot of nerves and health to apply for a home loan.
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Show business's response
Margo Zhurun
Level 3 Local Expert
April 14
I went several times, the staff were polite, calm and pleasant, they helped me figure everything out, the issues were resolved quickly, the department is excellent, well-deserved 5 stars
See original · Русский
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Алексей Биянов
Level 11 Local Expert
July 1
The service is OK, the attitude is OK. But there is always a queue, that at the cashier, that to the employee... That's why it's 4 stars and not 5...