PriorBank
140 reviews
January 29
In general, everything is fine. I always make an appointment beforehand. That's why I don't waste time in the queue. I visited the department a few days ago. I would like to say a special thanks to specialist Evgenia Spizhenok. She helped me arrange the transfer a lot. At the same time, she explained all the questions that had arisen clearly and kindly. My impressions of visiting the bank were very favorable. Thanks!
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1
April 6
Plenty of space, neat, there is both an ATM and a bill receiver, including currency acceptance. Courses at the entrance in a prominent place. Electronic queue. There are many windows for receiving visitors.
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August 21, 2024
I love my bank. A comfortable waiting area. Friendly and knowledgeable staff will prompt and help not very knowledgeable customers. It is very pleasant to have round-the-clock access to an ATM.
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February 21
A terrible bank branch. Consultants are sitting around, while only one cash register is open, which greatly increases the waiting time. Low customer orientation
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1
1
March 17
One cash register is open, waiting for ONE customer to be serviced for an hour.... The queue is not unloaded by opening a second cash register. A queue has formed to withdraw money from the account. I'm waiting for an hour and a half.
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1
March 17
1.5 hours in line on a weekday afternoon. I can count the employees on my fingers. If it weren't for the need for this particular bank, I wouldn't be sitting so long.
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April 19
It's a very long time to wait, although there aren't many people, the windows are free, and only 2 are served, we waited for more than half an hour, although there were 3 in line
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September 13, 2024
The queue is like a mausoleum, the workers in order to change something do not even try to change something. there is also a queue at the checkout and only one works. plus, only one loan terms are more or less adequate.
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3
1
December 25, 2024
Excellent parking, just a gift to customers, moved here only because of parking.
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1
January 22, 2024
In the modern world, visiting a bank is an anachronism. Everything is online, with one button-two clicks. The specialists were pleasantly surprised, delved into my problem, provided assistance in technical matters, saved me time and left very pleasant impressions with tact and professionalism.
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5
February 25
There is a convenient department, but only one specialist works. There are 2 people in the queue, waiting for more than an hour.
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September 23, 2023
The most terrible branch of the prior in Minsk. The self-service terminal works every other time. More than one cash register is not working. There is no consultant.
Disregard for customers.
The acting manager is always on the side of the employees and does not try to solve the problems of customers that arise.
From the cases:
The bill receiver is broken - why fix it, you can just remove it.
We lost our insurance - if the client needs it, he can come again when we find it.
One ticket office is open, although two should be open according to the schedule - you can wait.
A very strange department that does not fit into the Prior's culture at all. The level of service is a savings bank from the 90s.
I try not to visit this department and its branches in order to protect my psyche and nerves.
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6
2
July 14, 2024
The parking is spacious, right in front of the main entrance, the operating room is large, the ATM is both on the street and inside. There is no queue.
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July 10, 2024
An excellent department with excellent specialists. Special thanks to Badun Alexandra Yurievna)
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August 22, 2024
For the fact that they will simply count the money that I deposit into their bank, into their account, withdraw 5 rubles and an additional commission... Do they earn little? Is everything bad with them?
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3
June 5, 2024
I had to apply once. I liked the work of specialists who clearly explained everything and the efficiency of the bank itself.
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June 6, 2024
The bank is great, I won't say anything! But sometimes it seems that there are only 2 people working here… I'm not sure I've ever seen 2 cash registers working here!
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1
January 22, 2024
One of the large branches of the Central Bank.
An electronic queue was organized, but despite this, several times it took quite a long time to wait for a free legal entity service specialist.
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1
January 9
Excellent bank staff will always come to the rescue
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December 13, 2024
It became very bad, queues.there are no specialists, ATMs do not work well
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May 7, 2024
I have contacted this bank more than once, everything is fast, clearly I have not revealed any shortcomings
The staff is quite polite
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January 23
The worst department. There is only one ticket office, waiting for an hour.
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1
September 5, 2024
I waited an hour for the card to be issued in 10 minutes
And after all, there were people on the spot, but the system did not distribute the queue there
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1
July 11, 2024
The branch is open until 17.00. Take a certificate for the embassy = 37 bel. rub., take an extract = 10 bel. rub. In other banks for free.
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3
1
June 19, 2024
There is no service, from the word at all, to exchange currency I stood in line for an hour, one cash register out of three works and then slowly, there are a lot of people
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4
1
January 6, 2023
And this department pleases with its service. It's nice that the bill acceptor is working around the clock and there is a coffee machine, you guessed it here. Very convenient. Thank you very much!
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2
October 20, 2023
A small cozy bank, good and competent specialists, convenient location, minimum queues.
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1
September 19, 2022
My review is not about a specific branch, but about the overall work of the bank. Starting from May, in all new deposits on a revocable online deposit Выше.net there is no way to close the deposit, such a button has simply disappeared. I can close all deposits that were opened before May without any problems now, but there are no new ones. There were no changes in the contract, those.support is silent, up to a stake.I can't get through to the center for 3 days, there is silence in the messengers.
UPD. from 09/19/2022
The problem was solved by re-contacting the branch of the bank of my city (Rechitsa), where the staff tried to understand the situation and after a few days the deposits began to display normally. From here I can conclude that solving problems through a bank branch is more effective than contacting a contact center.
I changed my rating from 1 to 4, the staff of the bank branch works perfectly, the contact center is weak, the technical department with varying success.
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3
1
October 18, 2021
A very good bank!
Special thanks and thanks to all the employees at Radial who work with legal entities and sole proprietors.
Thanks to my specialist in working with clients of the 1st category of the sales and service department of legal entities and sole proprietors Yelenskaya Tatiana for her patience, responsiveness and ability to convey complex things in simple language.
And thanks to Boyko V.G. for choosing such good employees and monitoring the quality of the bank's services.
...
I recommend this bank to all legal entities for servicing.
He has a good mobile application,
a high level of customer service and service!
You will not be left alone with all your problems and questions.
They help in practice here.
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Many thanks also for the help of the Priorbank branch on the Igumen tract and the specialists who are also able to solve any issues (and even those that go beyond their competence).
Exactly:Light Victoria and Shotgun Daria!Very responsive employees!
Just super:)
...
I wish success and prosperity to Priorbank!
...
Sincerely, IP Likhodievskaya P.A.;)
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1
October 13, 2023
Round-the-clock access to an ATM and a card replenishment terminal. Very convenient! Sometimes the login card does not work.
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3
May 17, 2023
A spacious office, there were few customers at lunch and apparently employees, respectively, too. 1 specialist. In front of me, they consulted for 10-15 minutes on opening a card. After a while, the 2nd specialist came up. All I needed was an account statement.
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1
2
May 3, 2024
High-quality and fast service, it is always not crowded
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1
March 24
I issued the card quickly
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May 5, 2024
A good bank, fast and very polite customer service!
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November 20, 2024
I like that there are no crazy queues here, and the staff is friendly and responsive
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February 25, 2023
Priorbank, as always, is on top, the service is very good, the staff is very competent, the range of offers is constantly expanding. I have been serving specifically in this Central Bank for a long time
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3
1
May 20, 2021
Rriorbank is within walking distance, customer service is of the highest level, any question you are interested in will be answered in detail and informatively. They will always tell you what is more profitable for you and how best to use any bank service. If necessary, they will tell you about the points for the further development of your investment or loan, loan. At any time, you can find out information both on the website and in Internet banking, or simply by calling the bank's help desk. It is very convenient and profitable for me to use their services, so do not waste time and use them, knowing that information, services and attention in Priorbank are just for you!!!
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3
December 5, 2024
The best branch of the Prior Bank.
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November 21, 2024
There are at least 2 ticket offices here.
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1
November 29, 2024
It's already working well!
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May 24, 2024
There are only 2 operators working, huge queues. She left without waiting for her turn!
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February 21, 2023
slowly, slowly, the staff is working in the morning, the management give them free coffee in the morning to cheer up! There is a minus of 5000 Russian rubles, you need to order 3 days in advance. the sadness.
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1
June 19, 2024
The cash register works alone, you sit for an hour or even more to simply change the currency
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2
1
June 6, 2024
One cashier! People stand in line for 40 minutes, many just leave
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3
June 2, 2024
Admission to the master's program is just wonderful
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December 4, 2024
A good course!
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2
December 26, 2024
Favorite bank
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June 26, 2022
Sooooo long service, the electronic queue is not working correctly, several operators are free for other issues, and the whole queue is for one or two... It used to be much better and faster.
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2
1
May 10, 2022
They cannot send a cashless payment in euros for the work performed to my contractor in Estonia!!! Shame on you!!! The money was sent on April 15th. From April 19 to now (May 10), they are stuck with a correspondent, Raiffeisen Bank (Austria)! They refer to the sanctions, although they themselves confirm that the normal delivery time is now 2 weeks. In my case, it has been more than 3 weeks since I sent it...the bank does not give any guarantees that the money will eventually reach the recipient! My Estonian also works with other Belarusians. On Friday, money was transferred to him - it reached him in 2 hours. To my request to contact Reiffeisen and speed up the issue of money delivery, I heard an amazing answer: our task is to deliver money to Reiffeisen, and then we cannot influence the delivery!.. This is despite the fact that Priorbank is part of the Reiffeisen structure and is affiliated with this bank, which is reflected even in their logo!
Keep in mind when you negotiate with foreign partners on payment terms that your money can go for months, because Priorbank does not solve this in any way and is not responsible for the delivery of money!
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3
May 31, 2023
The service is disgusting! Disrespectful attitude towards customers and a long wait! In my case, the statement about the loss of funds from the bank card was ignored! No explanation was sent to me and I stopped servicing this bank!
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4