It's a very inconvenient location if you're standing in line - you're standing in the aisle. Not the most pleasant bank employee, no customer orientation. I needed to open an account and a card, they opened it, but they didn't explain anything about how and what works (cards, service packages, etc.). As a result, it turned out that the card did not meet my requests (which were announced to the employee), I had to go to another branch.
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Илья Х.
Level 5 Local Expert
October 9, 2024
The waiting time is an hour! Standing to change money - an hour! Everything is no better with the ATM, either it is already crowded in the morning, or the queue of 20 people is stable! Why was it necessary to close the point on Dzerzhinsky??? Your ATMs and points of sale are now unable to cope with the word at all
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Show business's response
Юлия К
Level 12 Local Expert
March 5
I only put 3, because I stopped by 3 times and the department didn't work all the times. Either technical issues or something else. I'm definitely not going to waste time and choose a point further away than to drive around in a car to go to another one.