The Bank needs to keep an eye on employees. On August 7, at about 13.30, we went to the bank and witnessed the boorish attitude of an employee who should help clients deal with transactions at the info kiosk and others. Right during the course, they saw how she was rude at first to one woman, because she did not understand something about the windows in the bank
Then two women needed help, she came up and began rudely telling them why they had withdrawn money if they could pay with a card, rolled her eyes and sighed, and also expressed dissatisfaction with the fact that they could not find the necessary operation themselves
Blonde employee with a square
There should be no such attitude towards customers
Take action
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Ольга Ходорцевич
Level 6 Local Expert
December 24, 2023
I made an excellent bank card at the invitation of a friend, I am very pleased.Probably the only bank that pays bonuses for active use of the card.Plus, it is convenient that you can replenish the card in the information kiosk with different cash, not only in Belarusian rubles
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AHTOH
Level 13 Local Expert
September 18
Good service. There is a door next to other organizations and shops to pass the time.