A disgusting bank. We replenished the balance at the ATM in the Open, as a result, the ATM simply accepted the bills without further crediting. Let's go to the bank at this address. The receptionist was a young girl, obviously without experience, asking inappropriate questions and constantly asking the same thing. The only thing she said was that it would be sent to the card within a few days. It's been over a week now, and the money hasn't arrived!
See original · Русский
2
Егор Петров
Level 2 Local Expert
December 29, 2023
Disgusting!!!
I'm trying to transfer money from one card to another through a mobile application. Returns the error " the validity of the cards has expired. The deadlines for one are until 01/27, for the second until 08/24. I contacted technical support: "we need the physical presence of the card so that we can figure out the problem!". And like a tree... Loan then a mobile app!? "We can't do EVERYTHING!!!! The map parameters displayed in the mobile application determine what kind of map it is..."There's nothing IBAN can do to help them!
- Then why does the mobile app not display the physical card number that you need?
- There is no technical possibility...
seriously!? Are your programmers unable to write one line so that it would be displayed!?
Questions:
1) Why is there no transfer between valid cards?
2) Why do I need a mobile app if I need the physical presence of a card?
3) Why don't you care about the customer's problems?
4) Why are you unable to determine in principle what kind of card it is based on the card data in the mobile application?
5) Based on clause 4, then how safe is it in principle to use a mobile application, even if your technical support is not able to determine what kind of card it is from the card data in the mobile application!?
Disgusting!
See original · Русский
2
Vika
Level 2 Local Expert
September 14
Card access to ATMs and information kiosks does not work.
The worst bank in Belarus today is Priorbank