There are no complaints about the process of communicating with the staff, although it seems to me that in other banks some operations (for example, issuing a card) are performed much faster. But the room itself is very small, and there are a lot of people. Therefore, you may have to wait even on the street.

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Maria Melnikova

Level 9 Local Expert

Very very bad. A lot of people, including the elderly, have nowhere to sit, nothing to breathe. Wild queues. It's a shame.

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Алексей

Level 5 Local Expert

This department is just hell on Earth. To the eyes of a sinner who dares to enter here, a small stuffy room will open, crowded with other sufferers of the same kind. There's nothing to breathe, nowhere to sit down, and you just have to wait patiently for your fate. There's only one ticket office here, and it may turn out that you didn't arrive on time and it's closed for lunch. The only thing that pleases me is that I don't have to come here. But I really feel sorry for the girls who work here... Management, do something about improving people's comfort, please!

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