Prosushi
88 reviews
March 28
We ordered sushi on February 14th, but in the end it all ended in a nightmare. The waiting time exceeded three hours, and this despite the fact that we initially agreed on delivery from 20:00 to 20:30. In fact, it all started with the courier being 15 minutes late, then we waited another hour. Every time we called the call center, we were simply transferred from one employee to another. The answers were the same: "It's not our fault, it's not our problem." After three hours of waiting, the administration offered a discount on the next order (what kind of madness is it to offer such a thing?!).
It wasn't until 23:40 that the head of the delivery service called and said that the courier was bringing us sushi because his car had broken down. But no one informed us about this during the waiting process! I haven't seen such an ugly attitude towards clients for a long time. Why would you leave a client without information for so long? If at least someone had explained the situation, maybe the holiday wouldn't have been ruined.
Sushi seems to be fine, but the service leaves much to be desired. It would be better to have a Scandinavian salmon cake on the menu, so at least you could have something delicious to eat during the long wait!
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February 18
On February 14, 2025, we contacted Prosushi Sushi delivery, placed an order at 13:00, the administrator called back and agreed on delivery from 20:00 to 20:30. At 20:30, the administrator contacted us and announced that the courier would be late in 15 minutes. And then the silence began, after an hour of waiting, we contacted the operator's call center. Wait for the administrator to contact you in two minutes. And again, silence, they called the call center four times and all the time shifting responsibility, it's not us, it's not me. I managed to talk to the administrator Irina Vasilyevna Kosharina closer to 23.00, one of whom said sorry, you will get a discount on the next order (how could you say that after three hours of waiting), the same story is not us, it's the courier. It seems that the work is not of one company, but of three different companies (the first is a call center, the second is administrators, and the third is a delivery service).And the funny thing is, Dmitry Kopach, the head of the delivery service, calls us at 23.40 and says that he is bringing us sushi because the courier's car broke down. For three hours, no one called or thought about the client. To be honest, I've never seen such a disgusting attitude towards clients. There is no team at work. The party was ruined and unfortunately they went to bed hungry.
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March 10
Everything was very tasty and beautiful. We did it at the right time, as previously agreed. Ordered with a girl on March 8th. We liked everything. I picked up the order myself, as I don't advise anyone to rely on the courier's punctuality during the holidays.
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April 18
For me, this place is one of the best in the city. If you want to order delicious sushi and not be disappointed, then it is here that they are guaranteed to be cooked very tasty.
During rush hour, you may need to wait, so I recommend placing an order in advance. Pickup or on-site menu orders are prepared much faster.
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December 30, 2024
I ordered it for my birthday!Very tasty as always!Thank you so much for the extra holiday rolls!Beauty, delicious!You are the best!
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September 4, 2024
They have a very professional and high-quality approach to food selection and cooking. Always a pleasant service and maintenance. I recommend it for those who appreciate the aesthetics of taste!
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August 22, 2024
The first time I ordered a set on Thursday, after a while my stomach ached, but I thought it was a coincidence. A week later, on Thursday, I decided to order lunch again in the dry and, sorry, it's hard to call it food. I understand that it's a budget lunch, but it's better to have no lunch at all than this. Tuna is disgusting. The chicken is not chewing at all, it feels like a week ago. The noodles are cold and stuck together in a piece (photo attached) Tartar didn't even eat after all this. My appetite disappeared instantly. I wanted to try the rest of the lunch sets over time, but I won't take any chances.
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September 17, 2024
Not only is the quality closer to the supermarket every time, but today the courier was 1.15 minutes late with the words "I'm the only one left, understand." The receptionist couldn't offer anything other than a "compliment to the next order." As a result, after waiting for sushi from 18 to 21:20, they simply canceled the order, because the toad strangled a customer with 10 years of "experience". Thank you, bravo, the service is excellent.
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1
August 2, 2024
SCORE 1 — for the waiting time and FOR the SITE: for its convenience, the availability of a mobile version and the ability to place an order online. You can't choose pickup — once again you had to make a phone call after 15 minutes of using the site from your phone. So it also turned out that the waiting for pickup was 2 hours, and delivery was generally 3 hours!
We have repeatedly drawn the attention of the call center to an inconvenient site - unfortunately, the management does not care about the service at a price above the average market ... (( You will have to order elsewhere
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1
December 21, 2024
1 - for the delivery, the delivery is delayed all the time, and 1 - for the delay, they promised a compliment from the institution, and I'm waiting, they forget to put it down. There are no questions about the quality of the products.
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October 9, 2024
A constant underweight in the rolls .We have repeatedly made comments, there is no reaction.
Delivery is always delayed from 30 minutes to 1 hour.The other day, they didn't even smell fresh tuna, the color of the earth.
Sushi was not finished at all.Dear managers of this institution, I ask you to train all your employees to do their work with dignity and quality, we are not pigs.
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June 10, 2024
My favorites at the moment! + there are options that no one has, for example with beetroot - I really like the choice!
And take-out and go to sit is also delicious, I liked pumpkin soup and lemonades.
I haven't tried everything yet)).
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March 28
The best sushi in Minsk!
We have been eating with the whole family for many years, the best quality!
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March 30
Thank you for the best sushi on delivery! Fast and incredibly delicious! You are the best!
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March 25
For many years now, we have always ordered rolls in the Dryer. Some of the most delicious in Minsk!
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April 27, 2023
One of my favorite places. Everything in it is perfect: the kitchen, the staff, and the interior. It's cool that there is a delivery for a small check. I especially want to mention the pumpkin puree and tempura shrimp soup. And the beautiful Evgenia, who will always sincerely help with the choice! Thank you guys for your hard work. And where is Vladislav Delhi?
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December 16, 2023
A dubious place to order sushi
+one hour to the agreed delivery time
Average sushi at a price above the market average
The price no longer corresponds to the quality provided. Unfortunately. In 2015, these sushi had no equal.
Among other things, the operator does not know how to receive calls from its customers: there is a complete lack of interest in receiving an order. One gets the impression of a favor for accepting an order …
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September 2, 2024
I really liked it. Large roll, sauce in an authentic jug, mint water in a bottle with a plug, delicate mousse dessert
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October 1, 2023
Great place, sushi is very tasty.
I especially liked the mashed soup with red fish.
Polite and friendly staff.
In general, my recommendations for all visitors!
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June 12, 2024
Moreover, the order was delivered 20 minutes later than the stated one ( taking into account that the waiting time was already 2 hours and 30 minutes ) so also the rolls themselves are quite mediocre....
although the prices for them are not that low . We expected the best , since the rating of the institution is quite high , in comparison with others 😐
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February 23
I wanted to order, but I was discouraged. The feeling that I'm imposing. I changed my mind and ordered from another place.
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March 29, 2024
In my opinion, the operator communicated very strangely: he did not repeat the order, did not announce the cost. After I called back to clarify whether it was possible to pick up the takeaway earlier, the operator said that there was no order at all, then they found it anyway, but the delivery time was already different (earlier by 30 minutes). The baked rolls were cold and smelled of plastic.
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April 22, 2024
We didn't like the food. The rolls are even more or less, but the complex has not gone at all.... The rice seems to have been cooked a week ago, the taste of the shrimp interrupts the dough oiled with oil in which it has already been fried for several days. Soup - it feels like a pan has been rinsed. I just liked the salad. And the tea is normal!
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January 10
nice and kind staff. They serve you quickly.
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August 13, 2023
According to Instagram, it looked like a restaurant-level establishment, in fact - an ordinary delivery. The salmon in both rolls and sashimi was frozen over, so it didn't taste at all and fell apart into fibers under the sticks. Package contents soy sauce (with floating hairs, apparently from a napkin), ginger and wasabi (in “large” quantities))) they turned out to be for an additional fee, which I was not warned about. Of all the positions, only tea turned out to be delicious) In the end, the waiter did not come up to me, I had to pay the bill myself, no one was interested in whether I liked the food either
As for me, the quality of salmon determines the level of an institution that positions itself as a professional sushi bar
*I don't really understand the price tag in Minsk, because I came here from Russia for literally 2 weeks, but the picture didn't match reality
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August 21, 2024
The most favorite vegetarian sushi in Minsk, very tasty, high quality.
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December 24, 2024
Consistently delicious sushi! Especially baked ones.
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June 27, 2024
We passed by and took coffee. At the same time, we looked at how real sushi and rolls are prepared. Then they looked at their cost, became timid, and went on their way...
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December 5, 2024
The best sushi in the city. I love you guys!
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October 16, 2023
For me, the most delicious sushi in town. The only downside is that lately you always have to wait a long time for delivery. But the quality is always on top.
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August 23, 2023
An honest traveler's review.
I will say that I have traveled to quite a few cities and countries, and if possible, if there was no desire to eat in a cafe, then for a change I went to try local sushi rolls. The most interesting thing is that in each country they are almost the same in name and different in filling. Well, all right.
Let's start, after a whole day of excursions around Minsk, there was a desire to catch the rolls and go to the yum -yum hotel and sleep). I waited for my order for almost an hour, it's unbearable to sit in the cafe hall, it smells like canned fish, so I spent an hour walking around the pond across the street from the cafe, the staff is far from friendly. Fainting from hunger, I went to find out where the order was, they said they were sorting it out and brought it in about five minutes.
I didn't immediately look at what was put in, grabbed the bag with the order and went to the room. Bottom line, it doesn't look bad, but I was confused by the moment, and where is the soy sauce for two people? There was a plastic jar of sauce and it was half filled, one jar of wasabi and ginger. The sauce tastes good, nothing to worry about.
I sighed, packed up and went to the store to buy more sauce and ginger.
In general, the taste of the rolls is an average minus three, nothing that could please, bland, blunder. The price is expensive by Russian standards, almost 3,000 Russian rubles for two for 4 positions. Two hot rolls and two regular ones.
In Belarus, you need to eat potato pancakes, draniki and potato smoothie))))
Good luck to all in the astronomical experiments.
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March 29, 2023
Guys, when you already make a human site, you can't imagine how many times I chose another delivery just because it's very inconvenient to choose rolls on your site. I tried it a year and a half ago and everything was fine, but recently I made a retest and I can say that it got worse: there were noticeably fewer fish and I no longer want to take it for such a price.
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December 27, 2024
As always, they are magnificent!!!
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February 24
Super food quality
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January 9, 2023
I really like it. The best ones 😍We arrived an hour early to pick up our order, we thought we would have to wait early - the guys went to meet us and prepared our order earlier! Super!
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November 13, 2022
Great food! The staff is friendly, a compliment from the chef immediately leaves a good impression, the food is prepared quickly)
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February 15, 2024
I am shocked that once the top sushi turned into a level below the Euro-wholesale ones
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May 12, 2022
A small cozy place. Tom Yam is cool, and I would like to get it hot when serving it. The lunch is varied, you can take it. I also liked the salad with fried tofu. Sushi is delicious, but it's not food :)
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July 2, 2024
It's not bad...
it's very hot from hunger)
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October 20, 2024
My favorite sushi in the city
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March 8
The best sushi
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November 21, 2022
It's bland and not tasty. Soups in particular are nothing. You forgot to make a discount twice!!! A very long serving of dishes......I do not recommend it!!!
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July 14, 2022
The sushi is wonderful. The place is not bad either, but there are disadvantages with the ventilation of the hall. So, sometimes it's more pleasant to order and eat at home)
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November 4, 2023
It's a very nice place, but Tom Yan has deteriorated a lot lately.
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March 18, 2023
The most delicious and fresh sushi I've ever tasted. Expensive but delicious.
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February 1
Delicious
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January 13
The most delicious rolls are here
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August 31, 2024
The best in Minsk
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June 17, 2023
We arrived 30 minutes before closing time. All the tables have already been cleared. Nevertheless, fresh sushi was prepared for us, and the waiters and chefs paid attention. Thank you.
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December 3, 2023
Delicious and affordable
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