I ordered 2 pairs of glasses from this network: transparent ones with diopters for everyday life and heavy computer work, and polarizing solar ones for everyday life, wearing on the street, driving, etc. When buying, the consultant assured that the lenses are European, which means high-quality and very EXPENSIVE. I waited a MONTH for the glasses to be made. They did not properly notify about the readiness of the glasses, they had to call to clarify after the agreed production period. As a result, sunglasses were made in which screens are completely invisible (computer monitor, TV screen, smartphone screen, self-service checkout screen, multimedia screen in a car, etc.), as well as transparent glasses that, while working at a computer, when the eyes move, produce the effect of shifting red and blue shades, about like watching 3D The film is without special glasses. I was not warned about possible nuances either when placing an order or when the glasses were ready. Therefore, the shoals surfaced only after full payment on the way home. Think 100 times before ordering glasses from this network of opticians!
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1
sergio k.
Level 10 Local Expert
September 3
Everything was fine. The seller helped me choose glasses, checked my eyesight. But when receiving the glasses, they turned out to be crooked and it was not comfortable in them. The seller checked them and told them to go to their other optics and they will be corrected under warranty.
There are no claims against the seller, but really it was impossible to check during manufacture?
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1
Анастасия Дедова
Level 6 Local Expert
October 5
I was forced to come in for the first time, because I urgently needed sunglasses. They greeted me when they came in, that's all. I went to the window myself and chose, I went to ask the manager to distract myself and help me choose. Accordingly, all the words had to be pulled out, turned around and went to the optics store nearby.
The second time I urgently needed a lens, I didn't have time either, I think I'll go in, the first time I was unlucky, the second time I might be lucky. No, the girl was on the phone and answered me without looking up from the phone. I didn't even get up from my chair, I quickly purchased lenses that I had not previously worn "at my discretion", since the seller was of no use, and it was also funny when I asked clarifying questions. In general, even if you lose the lens and you need to come urgently, not a foot 😢