Prosvet
Business hours
Closed until 10:00 AM
Directions
Akademija navuk
1.3 km
Univiersam Ryha
77 m
Features
Credit card payment
Sunglasses
Pickup points
Gift certificate
Children's optics
Eye tests
Promotions:discounts, promotions, special offers, bonuses, gifts
Payment method:discounts on services preferential categories, discount system, prepayment, postpay, cash, payment by card, installment, cashless payment
Opticians services:compliance test, selection, repair
18 reviews
June 11
In the case of curved measurements of lenses and/or frames, the money will not be refunded, which
is a violation
of consumer rights. A month has already passed, and there was no official response, which was supposed to come 15 days later to the claim, as well as a call or something else, which entails a fine according to Art. 9.13, which they will definitely receive soon. In addition, the complaint book for bad reviews is empty without signatures and
seals, which is then thrown away, which will also entail a fine, similarly remove all negative comments in their insta and add the author to the emergency, and others who are stupidly lucky with glasses smile hypocritically, it's a pity that most customers like such hypocrisy.
They did not want to meet in any
way or find a compromise, at most
only "you can return the frame." A little more detail (bought by a young woman):
When ordering glasses, an optician convinced that it was necessary to buy the most expensive lenses, which were made to order and went for 2 months. As a result, the order was delayed for 10 more days. The glasses came, the image is double and blurred in them. There was no such thing in any glasses. The optics specialist said that you need to get used to lenses. The glasses had the wildest headaches after wearing them. The diopters were selected correctly, after receiving the glasses, I signed up for the Lode, the doctor said that I should see well to work at the computer. When checking the vision in Lode, nothing was double in their lenses. The distance between the eyes was measured in optics itself, perhaps it was measured incorrectly and another specialist in optics said that their best lenses might not suit her, because the curvature in them is different. As a result, the money is not refunded. The buyer is not obliged to understand all the subtleties and for his huge money, 2 lenses more than 560 rubles , it is not clear what to get
See original · Русский
July 25
Excellent optics, friendly and competent consultant. She answered all the questions asked to her very competently and correctly. Cozy and atmospheric.
See original · Русский
1
May 9
Do not contact this optics!!! When ordering glasses, an optician convinced that it was necessary to buy the most expensive lenses, which were made to order and went for 2 months. As a result, the order was delayed for 10 more days. The glasses came, the image is double and blurred in them. There was no such thing in any glasses. The optics specialist said that you need to get used to lenses. The glasses had the wildest headaches after wearing them. The diopters were selected correctly, after receiving the glasses, I signed up for the Lode, the doctor said that I should see well to work at the computer. When checking the vision in Lode, nothing was double in their lenses. The distance between the eyes was measured in optics itself, perhaps it was measured incorrectly and another optics specialist said that their best lenses might not suit me, because the curvature in them is different. As a result, the money is not refunded. I am an ordinary buyer who must understand all the subtleties and for my huge money, 2 lenses over 560 rubles, it is not clear what to get. The order was made in optics for Surganov. I do not recommend this optics to anyone!!! Continuation. 09.05.2024 I came to the optician on Surganov to leave my feedback in the book of complaints and suggestions. They gave it completely empty, not stitched or numbered, without the filled-in name of the organization. How is it? During the operation of the optics, there was not a single buyer who would like to leave a review? Or do you give an empty book to customers with bad reviews? From the moment the optician works, you must have a properly designed offer book, where is it? And not to hear the specialist's answer: "We'll fill it out after the weekend"
See original · Русский
1