Great specialists. They talked in detail about the variety of coatings and types of lenses. And I am a bespectacled man with experience and have ordered glasses a lot in my life. I ordered glasses with photochromic French lenses -the quality is awesome. I have never had such🔥
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Андрей А
Level 2 Local Expert
March 9, 2023
First of all, I liked the service. Consultant Tatiana knows how to choose an individual approach to each visitor and the choice of frames was made very successfully. Of course, I understand that this is her job and all that, but you must agree, it's not often now that you meet a consultant who really helps, and not just for show offers help. I'm happy with the glasses. I recommend paying attention to a large selection of frames (glasses) and go to the Lumen optics at 36 Mazurova Street in Gomel!
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Наталья Сулковская
Level 2 Local Expert
August 16, 2024
I ordered glasses in this optics. The consultant doctor is not very customer-oriented, at least until you show a 100% desire to buy something here. in the process of selecting frames and lenses, benevolence and responsiveness increased significantly, but the sediment remained, well, okay, you never know if a person did not get enough sleep. The contact seems to be established, the frame was chosen, as well as the lenses. The latter are complex in appearance, astigmatism, plus I decided to please my eyes with photochrome, the production time is 2 weeks. OK, I've contributed half of a rather large sum, I'm waiting for my charm. And exactly a week later, a consultant calls me (already another one) and pleases me with the news that my order has arrived, or rather part of it - lenses that do not fit the selected frame!!! At the same time, it is physically impossible to fit my complex lenses to this frame (according to the consultant in optics). To put it mildly, I am shocked, but on that wire they finish me off with the phrase - come and pick up another frame ... to my question - and if I don't like anything, the consultant reassured me that there are 2 more opticians in the city, the choice of frames is large ... I decided to clarify on the refund of the advance payment - but the lenses have already been made, you are for they were paid... in general, I decided to go to the optics, sort it out on the spot, so to speak. I previously called the general number for consultation, the girl promised to report this incident to the management in order to resolve this misunderstanding ... as a result, the amount of the advance was returned 100% (the consultant immediately offered a refund on the spot), the level of trust in this optics is 0%. I do not recommend going to this optics specifically
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Никита К.
Level 3 Local Expert
May 3, 2024
Previously, everything was always fine until several situations when a sales consultant named Olga began to behave strangely, be rude and disrespectful to visitors and not do her job well, please take note
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Надежда
Level 3 Local Expert
June 5, 2023
I ordered glasses in this optics. I was pleased with the large selection of frames. The consultants are so cute. They helped me pick up the frame. They also explained the difference between eyeglass lenses. I would never have thought that there was a difference between them, it turns out there is. And huge. Therefore, we have chosen the best option. I was very pleased. I advise everyone.
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Юлия
Level 4 Local Expert
January 6, 2023
We were not very satisfied, the consultant was nervous, not very pleasant. After the first few minutes, I wanted to leave. There are problems with vision and it has not been checked for a long time, we did not know what it is now. The goal was to come to learn vision and buy everything you need (but the doctor started referring to an old prescription, glasses). I'm going to the doctor to find out my eyesight now and no matter what it was before. Because of the tense situation, it was not even comfortable from the outside. I was also confused by the fact that the consultant did not consult at all, she gave me what she wanted. I counted everything on the calculator and said the total amount, we also did not see the receipt for what. I won't come back.
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Юлия
Level 3 Local Expert
July 25, 2022
Good salon and excellent consultant Tatiana. I was picking up glasses to work on a tinted computer. I was very pleased. Tatiana is a very competent specialist, the frame was picked up, the tinting was determined with%. You can also check your eyesight in the salon, there is an ophthalmologist. I recommend it!
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Светлана Бычкова
Level 2 Local Expert
July 25, 2022
An excellent store, a good selection of frames, stylish safety glasses. The staff are friendly girls with excellent taste, advise and help with the choice, just professionals in their field! I recommend this store
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Ольга К.
Level 2 Local Expert
March 9, 2023
Excellent optics.We were very satisfied.Special thanks to the consultant Tatiana, a professional in her field, helped to choose lenses and frames for the child.I recommend it)
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НАТАЛЬЯ КОВАЛЕВА
Level 2 Local Expert
September 18, 2022
Excellent optics. I have already bought 4 pairs of glasses, including sunglasses. Consultant Tatiana, very attentive, will advise you how best, be sure to choose a frame that fits . It is not possible to leave the Lumen optics at Mazurov 36 without buying . I am very pleased with this optics. Thank you.
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Мария Щ. переводчик КИТАЙСКОГО языка
Level 3 Local Expert
July 28, 2022
What a cool store! I came to get glasses, not knowing how to choose what kind of frames and so on... Tatiana helped me, she intended, she told me everything, showed me, explained! In the end, I chose such AWESOME glasses! Thank you very much Tanya and the owner that we have such a cool store in Gomel!
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Милана Горн
Level 14 Local Expert
May 22, 2023
I use the order of glasses for the teenage daughter only here. No other way.
Good lenses and frames are not cheap, but they are very stylish, sunglasses for yourself are also only here.
Thank you for your beauty and help.
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Татьяна Г.
Level 2 Local Expert
July 25, 2022
Hello! I want to say thank you to Tatiana for the detailed advice and help in choosing! 👌I really liked the attitude and approach to the client! 👌 I left with the purchase, I will definitely come back! 💯
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Татьяна
Level 6 Local Expert
July 25, 2022
Excellent optics. A good selection of frames, competent consultants. I learned a lot about the variety of eyeglass lenses. I recommend it!!!
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280042 зябкин
Level 12 Local Expert
October 1, 2023
I really didn't like the service. The female consultant is kind of nervous. Answering questions does a favor.
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Виктория А.
Level 3 Local Expert
July 25, 2022
I liked the optics. A large selection of frames. You can check your eyesight right away
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Дарья Рыбакова
Level 2 Local Expert
July 25, 2022
The service is good, the assortment is large and of high quality.