We arrived at the PSC, the reception said that the IIN can only be obtained for a fee. Payment at the checkout, then without a coupon at certain windows. We asked if it was definitely impossible to get it for free - the answer is "no."
We called the unified center at number 1414, they said that you can get it for free. We came to the reception again, we were sent to the window to some man who apparently explains about state duties. He said that there used to be two options - free through a shared queue and paid for 4000t with a "service". Supposedly now it costs 5500t for everyone, there is no free option anymore.
At the same time, on the gov website.kz clearly states that the IIN is free for foreigners. But employees don't care about this information.
We took the ticket to the free queue, but the manager immediately called some boss, who forbade us to do it without payment.
As a result, I had to pay 5750t per person, a kind of Personal Manager service.
At the same time, both windows, where we were told to go, are empty at the same time - the managers left for lunch. I had to wait for them too, then one came. And again, the waiting queue.
What we paid for is completely unclear. If this were really some kind of accelerated service, it would be possible to understand at least somehow, but in any case this is an imposition of a service about which there is no information in any official sources.
The IIN was ready in a day and a half.
See original · Русский
4
Серега Ковалев
Level 7 Local Expert
July 22
It's exactly the same story as many, but this time I didn't read the reviews beforehand. An employee of the PSC on the ground floor gave me a coupon for receiving IIN registration services. I was surprised that I was accepted immediately without waiting in line. The girl said that the IIN services were paid, which I was a little surprised at, but I still paid the money. After that, I decided to clarify whether the service is really paid. It turns out that it was paid to receive an IIN without waiting in line, and the service itself is free. They refused to return the money, offered to write a statement in 3 days, and showed a pack of the same statements that have been lying there for more than a month. Excellent attitude towards visitors. I called the police, I don't like being cheated on.
See original · Русский
1
Голос "Мордора" .
Level 9 Local Expert
July 2
A Russian citizen came to receive an INN. We wanted to impose a paid Personal Manager service that costs 5,000 tenge. But after reading the reviews the day before, and looking at the information on the official website, he refused. They sent me to the boss at window 25. Having expressed all his arguments, he was sent back for registration. After that, I was given a number. After waiting for my turn at the window, I was again stunned by the fact that I was told I needed to pay. Indignant, I said that I had been to the boss and he sent me for a free number. The young man went to look for the boss. After that, the boss took me to the other windows in general. The printer wasn't working there. And the young man from this window led me back to window 5, where I finally got a free INN. The scoreboard did not work and the numbers were shouted out in a voice, some boss came and shouted. Stuffy, hot air conditioners do not work. There are a lot of outraged people. Judge for yourself about the work of the PSC.