Puls

4.9

332 ratings

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Даша Р.

Level 6 Local Expert

I thank Nina Igorevna Zhukovskaya for her professionalism, always competent appointments, and willingness to help. A wonderful surgeon with golden hands In all situations, the doctor tries to find a convenient appointment time, choose the best treatment, and is always in touch. The doctor's assistant (and the only assistant, it seems) is also very attentive, polite, and lovingly treats animals. Thank you for your work. I wish this clinic well-being, prosperity and only positive patients. ♥

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Lina

Level 5 Local Expert

Many thanks to Nina Igorevna! Nina Igorevna is a specialist whose opinion I unconditionally trust. She not only cured our little cake, but also told us everything in detail and left no doubts or questions. We applied after surgery at a well-known clinic for the removal of stones from the bladder. A few months later, the suspension reappeared. We decided to look for another doctor and we were not mistaken! Nina Igorevna and I achieved the result without repeated surgery, just by correcting nutrition. I would like to thank you very much for your help and support, and recommend it to anyone who is facing similar problems!

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Ксения Т.

Level 5 Local Expert

We were at the reception on 14.01.26 at Sonov Alexander Anatolyevich's with my mother's cat. The cat is very old and sick. During the reception, the cat did not make a sound, although it is very difficult to carry out any medical manipulations with it. The doctor is very empathetic and loving of animals, the cat felt it. The doctor gave detailed treatment advice, and we hope the cat will get better. Thanks!

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Яна Яна

Level 3 Local Expert

Many thanks to Nina Igorevna Zhukovskaya, a dermatologist. A specialist in his field, a true professional with a sincere love for animals. They treated an allergic cat for a long time, tried a lot of things, recently hormones stopped helping him. We went to the clinic on the recommendation, and are currently undergoing treatment. The cat is noticeably better! I recommend Zhukovskaya N.I. as a qualified veterinarian. Greetings from the patient:)

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Anna

Level 3 Local Expert

Thank you for our fluffy ponytails, for your help with treatment, castration, and vaccination. Careful inspection, detailed recommendations and solid positive impressions from the visits

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Whysoserious00010

Level 8 Local Expert

The clinic was recommended by familiar owners of dogs with severe allergies, we also came here after 2 veterinarians who prescribed strange treatment, citing infection, parasites, etc., Nina Igorevna examined and prescribed the correct treatment, recovered in 2 weeks, now we know that our dog has atopic allergies and a reaction to blooming, now we only go They castrated us here, and we go here to get vaccinated. Many thanks to Nina Igorevna for her excellent work and attitude towards ponytails!

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Arina Shanti

Level 4 Local Expert

We have been undergoing treatment for several months now, from the diagnosis of urolithiasis we have gone to an easier diagnosis, progress is visible even on the behavior of the cat (it no longer pees past, it has become calmer). According to the ultrasound, even I am not a doctor, I see that the sand is getting smaller and the results are getting better. It started with the fact that the cat peed past the tray a couple of times, the clinic at the house said to change the filler, she was acting up. It didn't help. Plus, my cat started to go bald, again, in another clinic they just said drops are more often drops, these are parasites. Fortunately, I found Nina Igorevna Zhukovskaya and it was the right choice! Thanks to Nina Igorevna, the cat's tests, ultrasound, and behavior have all improved. And even the fur has already grown over, it turned out to be bald from stress. Although we travel almost from the other side of the city and every time it's a problem to find a taxi, we won't change the clinic or the doctor. It is felt that veterinary medicine in this clinic is a vocation and a desire to help animals. Many thanks to Nina Igorevna and all the staff from Mimi the cat. She's huge and aggressive, but they handle her easily and treat us. We have already grown overgrown with hair and almost overcome urinary problems. 🙏🏻

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Екатерина С.

Level 4 Local Expert

I want to leave a positive review about the clinic. They quickly recorded the kitty for an ultrasound scan, conducted an examination, took the necessary tests, and even called late at night to report the results. After the operation, the kitty was returned conscious and even fed. I also want to express my deep gratitude to doctor Sosnov Alexander Anatolyevich. A very pleasant, polite, competent doctor. He told me everything in detail, took the necessary tests, prescribed treatment and performed the operation. And most importantly, he treated our pet with great care.

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Margaret planret

Level 20 Local Expert

I liked everything very much. The staff is nice to both me and my cat. A lot of questions, detailed information on how to keep track of my Lily) I liked everything, if I don't move, I'll come back. ❤️

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Герман Щербатски

Level 4 Local Expert

About a year and a half or two ago, there was a problem with a cat named Rusk with pus from his eyes, it was determined that it was a matter of diseased teeth, which it was decided to remove. Our doctor was Nina Igorevna Zhukovskaya. After the operation, we noticed a little later that it was as if the teeth had been removed, but the roots had been left. A few months later, the pus reappeared and we went to another clinic. We were told that not all the diseased teeth were removed, besides, the roots of the removed teeth remained in the jaw. We went back to the Pulse clinic to have the doctor correct the mistake, but Nina Igorevna assured us that everything was removed properly, and the fragments that stick out are not removed, because this is already considered an overgrowth of the jawbone and nothing needs to be done. And we foolishly believed her, although the appearance of the roots of the teeth was obvious. When, after a year and a half, the pus began to fall through the nose, a normal clinic had already explained to us what was the matter, and the roots and other bad teeth that should have been removed earlier were safely removed. And they explained to us that there are growths described by Nina Igorevna, but cats over 10 years old, and ours was 3-4. I will say this, Nina Igorevna has a good tongue, especially with those who are poorly versed in medicine. It's certainly cheaper at this clinic, but in the end I paid for my pet to be made worse.

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Z K-M

Level 2 Local Expert

We arrived urgently with our dog, who was very ill, she could not stand on her feet, had severe chills, diarrhea, vomiting, we were afraid that it could be poisoning. We rushed to the clinic in the morning, the opening hours were announced everywhere from 9:00 a.m., we arrived at exactly 9:00 a.m., the doctor was not on site, at 9:30 a.m. there was an appointment for surgery with another dog, at the reception they told us that if we agreed, we could switch with them. People got into our situation and said they would let us through. But by 9:30, the doctor came, it is clear that she had only recently woken up, rubbed her eyes and straightened her hair, and very displeased and rudely kicked us out the door. So much for the attitude towards customers and the love of animals. If the doctor had been at the workplace on time , then half an hour would have been enough to carry out the examination . But in this clinic, apparently, the doctor only comes by appointment.

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A D

Level 4 Local Expert

We regularly contact the clinic, there are these dogs, a small breed, weighing 1.9 kg. They asked for help, to put a bandage on his paw, due to a bruise. The answer was a therapist's consultation plus a bandage in the region of 60 rubles, when I said that a consultation was not needed, help, you can put a bandage on the dog for 22 rubles, I was refused, they told me to go to a traumatologist in another clinic! That is, for 60 rubles with a consultation that I did not need, the clinic's therapist was ready to help the animal, but just a bandage for 22 rubles is not ready! These are the doctors we have now! It's a pity that money comes first!!!

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Alina M.

Level 3 Local Expert

Unfortunately, the experience with this clinic was unsuccessful from the moment of communication on the phone. I asked to see a dermatologist or an ophthalmologist, as the pet's eyelids turned red and puffiness appeared. I clarified the administrator's recommendation, who should I contact, to which the administrator replied, "Why are you telling me this, tell me which doctor you need?" I replied that I needed advice from him. "I'm not a doctor, decide for yourself who to sign up for." To the phrase that they helped me decide in other clinics, the specialist replied: "Then go to other clinics." I decided not to visit this place, given the neglect already on the phone.

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Анна

Level 22 Local Expert

Well, what can I say, we walk, because we are within walking distance and everything suits us: procedures, recommendations, attitude. But here is the first call and contact, and also when you call anonymously, then there is unfriendliness, hidden irritability... In general, if there was another one nearby, we would go to another one)

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Юлия Павлова

Level 3 Local Expert

I signed up at this place for 6 p.m., arrived with a cat and two small children. The girl with the arrogant face said that I had signed up for 19 o'clock, there were no places for 18. She argued with me and proved that she couldn't get it wrong, was rude, raised her voice. The service was terrible, we had to urgently look for another place and I will not return to this place again! Never) I would give it 0 stars.

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Palina

Level 3 Local Expert

This clinic is a potential threat to your pet's life. They brought the cat for another IV drip as prescribed by Nina Igorevna Zhukovskaya's doctor. An hour and a half later, we received a call and were told to take the animal away because she was suffocating. All these hours and a half, the cat did not drip. I don't know what happened during that hour and a half, or when the cat became ill. They couldn't help, so in this condition we were sent to the clinic on Kamennaya Gorka. At the clinic on Kamennaya Gorka, the cat was resuscitated, as enough time had passed since the onset of the attack. They found fluid in his lungs. The puncture showed that this condition could occur due to an excessive number of ivs. Conclusion: I do not recommend this clinic for veterinary services.

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Вероника В.

Level 4 Local Expert

The best clinic in Minsk! Our pets are safe with you. Thank you for your hard work, love for animals and understanding.

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Олег Русаловский

Level 5 Local Expert

I liked the clinic very much! The staff is kind and polite, very clean, the service is excellent, the attitude towards pets is great. I remember very much that they do not try to impose different procedures, as long as the client pays, but everything is strictly on the case, with mandatory clarification of all the circumstances of contacting the clinic. Everything is told in detail, without "water". In general, such an attitude is not often found. Five stars are required.

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Анастасия Копылова

Level 7 Local Expert

I really like this vet clinic. Polite staff, always treat animals with warmth and kindness. I would like to express my special thanks to Nina Igorevna.

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Алла Тимохина

Level 7 Local Expert

03/25/2024 they contacted the clinic with a dog about complaints of an increase in abdominal size and periodic shortness of breath. The examination was conducted by veterinarian Zhukovskaya N.I. The dog underwent ultrasound and was diagnosed with gastritis, treatment was prescribed, for shortness of breath, the doctor said that it was related to weight. Against this background, the condition did not improve. At night from 29.03 to 30.03.2024, the dog became dramatically worse, turned to the round-the-clock vet clinic, where a diagnosis of heart failure with pulmonary edema was established. Due to the incompetence of the above veterinarian, time was lost, perhaps our pet could have been saved.

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Владимир Г.

Level 3 Local Expert

It's a disgusting clinic, I don't recommend it to anyone. They confuse the names of pets in the analyses, where are the guarantees at all that these are the analyses of my dog?! They make a conclusion without having tests on hand, while the employees themselves give such an explanation over the phone. The situation is as follows, the doctor called, made a conclusion, did not send the tests to the mail, although they are obliged. The next day I call the clinic, ask where the tests are, they tell me that they are not there yet, here is a logical question, how can a doctor make a conclusion and say treatment, if there are no tests, and if there are, why they were not sent to me. In response, only incomprehensible excuses and assumptions that the doctor most likely could not make a conclusion, or could but not that, or could but did not send, and why no one can answer. I had to make 6-7 calls to somehow understand the situation, it turns out that the doctor was very tired, and physically could not send the results, here is also a logical question, but what if no one else could send them? It turns out that the assistant could, but he left before the scheduled working time and did not do it. As a result, two days after the doctor's conclusion by phone, we receive tests, having asked for them essentially by phone, since the doctor left for the weekend, he just didn't care that we never received the tests on time. That is, we would have waited a couple more days until she came out from the weekend, and it's not a fact at all that we would have received our tests if we hadn't called at all and didn't clarify. As a result, the tests were sent to us, first for some reason a general blood test, and only that, and then only the next day the rest of the tests. And everything would be fine, and you can calm down and forget, but the name of the tests is not our dog, there is a nickname, and the date of birth of a completely different animal. That's how you can be sure that these are our tests at all, that the conclusion that the doctor made is correct, and generally applies to our dog?! Complete nonsense and negligence in the performance of their work duties is happening in this clinic. Doctors make a conclusion, but they do not provide results, assistants leave work when they want, confuse tests, make mistakes in nicknames, inattentive and absent-minded staff. In addition, safety standards are not observed. This is a vet clinic, and it has specially equipped rooms that must be closed, especially if large breeds of dogs are brought to them. And when we got there with a miniature dog in our arms, the door was wide open in the next office and a large shepherd dog was sitting on the table, without a muzzle, without a leash, and just started barking at our dog, it's good that she didn't rush, because nothing would have stopped her. This is the most disgusting veterinary clinic in Minsk, starting with the attitude towards visitors, ending with the incompetence of doctors!

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Tanya German

Level 4 Local Expert

It's ambiguous, but to be honest, I wouldn't take my pet here anymore. We were with the cat for an ultrasound, we also took tests, the doctor said that everything was fine on ultrasound, age-related changes, but there was nothing critical, along with the ultrasound there was an analysis, as it turned out later with overestimated indicators, according to which the cat had to be periodically left in the hospital on ivs, this was told to us half a year later in the clinic in which they really could have saved my cat, but unfortunately it was too late for us to go there. We also came here for a rabies vaccination with a dog, yes, he is not small and does not like when strangers start examining him, but I would like to note that he was in a good and durable metal muzzle in which he could not bite anyone even if he wanted to, and of course I myself kept so that the dog could not turn its head towards the veterinarian, but the doctor was afraid of him, we had to open our ears and show them on our own, while the doctor examined them from afar. I understand that many people are afraid of big dogs, but no matter which cleric we turn to, the dog did nothing more than show his teeth and did not bite anyone, after all, why go to work with animals if you are afraid of some of them yourself 🤷🏼♀️ Also, it was in this clinic, again, that a couple of years ago, a girl mistakenly gave two identical vaccinations to a dog, warning that it was necessary to monitor the dog, because allergies could go

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Алексей

Level 17 Local Expert

The staff is responsive, everything is done quickly and clearly. You can make an appointment and immediately get an appointment with a veterinarian. The location is good. Everything is fine!

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Angelina

Level 4 Local Expert

I go with my dog on the recommendation of Nina Igorevna - a very responsive and competent specialist and a person who helped solve a problem that other clinics and doctors have not been able to solve for many years. I am very grateful! A doctor from God and by vocation ! Thank you and recommend to friends and those who really love their pets and take care of them. ‼️❤️‼️🫶

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shkotik

Level 6 Local Expert

They were contacted in connection with problems with the ears, a drug and chlorhexidine sanitation were prescribed, a smear was not taken from the ear (as it turned out later, it was necessary to establish the nature of inflammation, if it was impossible in this clinic, they could have voiced it) The dog did not get better, they went to another clinic It turned out that the treatment was prescribed incorrectly, a burn inside the ear from chlorhexidine, antibiotic treatment, and besides the initial problem, treatment of the consequences for more than a month. An absolute disappointment.

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Аня Сыч

Level 4 Local Expert

We would like to express our gratitude to Nina Igorevna! Our cat Gerald was diagnosed with urolithiasis with a lot of suspension. In two other clinics, surgery was strongly recommended to us. By a happy coincidence, we got an appointment with Nina Igorevna, and thanks to her professional appointments, within a WEEK the cat's bladder turned out to be completely clean! On behalf of Gerald and our entire family, we sincerely thank you for your attentive attitude and effective treatment!

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Yana Grishanova

Level 14 Local Expert

I shouldn't have gone to read the reviews right away, I got the impression that they were just imposing additional services! The dog was asked to put a headband on his neck for vaccination, and they tied a bandage around it. … They say you should bring it with you

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Кристина С.

Level 4 Local Expert

The service is disgusting. They didn't even start looking at the animal, they immediately began to nightmare in conversation that you definitely have a serious disease, but to find out which one, take a thousand examinations and put the dog under the knife, but this may not help. Attention, the dog is 1.5 years old, he is active, eats, etc. It was just necessary to look at the fur on the thigh, but the doctor did not even see the dog yet. He spread them out for expensive tests, said that the results would be sent to the post office tomorrow, as a result, on the third day, all of them were called and we are trying to get tests. But they don't even know if they have them. Then they send 1 out of 4 tests, and there is no nickname for our pet at all. And they prescribe treatment. And it is recommended to torture the dog under anesthesia after the pills if it does not help. And we don't even know if it's our dog's tests and where the other 3 tests are. How to pay 240 rubles for them, so they took it, but they did not give the test results of our dog. But they are already prescribing medications.

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Наталья Зозуля

Level 4 Local Expert

Good afternoon. We would like to express our great gratitude to Nina Igorevna Zhukovskaya. Professionalism and care, attention and patience, concern for your pet as for your own - it's all about the doctor! The kitten was brought in very poor condition, before that they were in two other establishments. And only Nina Igorevna was able to give our animal a chance. Proper appointment and daily monitoring, evening calls and phone conversations....I am glad that there are people who are dedicated to their work. Many thanks separately from my son for saving my friend! I recommend it to everyone!!!

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Наталья масликова

Level 2 Local Expert

Alexander is a wonderful doctor. He is very attentive and caring to animals! This is the case when a person loves his job.

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Александра Стефанович

Level 8 Local Expert

We gave the first vaccinations to the puppy here, there is an opportunity to quickly enroll in the clinic. The veterinarian did his job quickly and efficiently, leaving only pleasant impressions of the work

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Ольга Помазова

Level 7 Local Expert

A good clinic, the cat was castrated, everything was done well and clearly, the doctor liked it very much. I also liked the fact that you leave the animal, and then you pick it up after a couple of hours, you don't have to sit in the clinic and wait, as well as the fact that they already give it away after being taken out of anesthesia.

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Анна Пугачева

Level 2 Local Expert

When recording, she clarified that she needed an eye doctor. At the reception, they told me to go to another clinic and charged 45 rubles for it. It's a shame.

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Даша Колядина

Level 2 Local Expert

Good afternoon! I have been observing at the clinic for 5 months now. Dr. Zhukovskaya Nina Igorevna is a very qualified specialist. We have a pet West Terrier, we got to her in poor condition. The previous veterinarian treated us with a hormone with a dosage several times higher than our norm. We planted the Stomach and liver. The diagnosis was not made correctly and the treatment did not help us. We would like to thank the wonderful doctor, Nina Igorevna. She made the right diagnosis, helped us get away from the hormone, and carried out full treatment. You are a real professional, this is a doctor with a capital letter, always in touch with the patient, always meets at the clinic with a smile and is just as happy as we are for fluffy patients. Thank you for our healthy dog 🤗

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Инна Куш

Level 5 Local Expert

I recommend the wonderful Pulse clinic to everyone, it is an exemplary indicator for our city. All the staff is friendly and cheerful to each pet, as well as to its owners. I took my baby Mickey to castration, everyone was caring, especially our doctor Nina Igorevna Zhukovskaya, who took care of my baby and even provided recommendations for his care after this procedure. We have already visited this clinic more than once and the service is always of high quality. I wish you prosperity and success in your hard work. And we, your patients, are grateful to you for your hard work and kindness to our pets!!

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w.osiacat

Level 4 Local Expert

Excellent clinic!! Respect to Alexander Sonov! The doctor is from God. I recommend it to everyone!

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Женя Р.

Level 4 Local Expert

We turned to Dr. Zhukovskaya with a cat in serious condition on the recommendation. Before that, we were in three clinics and only here we were given the most adequate appointments. Unfortunately, the cat could not be saved because a lot of time was lost, but I saw how they were fighting for him and trying to help. Thanks to Dr. Nina and nurse Julia from Sanya. We saw that you were really doing your best.

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Юлька Рудаковская

Level 2 Local Expert

I can't say anything about the doctors, they didn't get an appointment more than once, because of the zero administrator. He can't say or advise anything about why he should hire such people. After such communication, a bad opinion about the clinic develops

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Александра Черенкова

Level 3 Local Expert

Good clinic, good doctors! They do everything to help the animal without harming it ! The Council !

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Olya R.

Level 5 Local Expert

It's a good clinic, we always go there, our favorite place, and a great doctor, Alexander Sonov.

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Анастасия Лось

Level 5 Local Expert

Thank you very much to your clinic for your work!!! I would like to express special gratitude to Dr. Sonov A.A. he always finds the correct diagnosis and correct treatment, always finds a qualitative and individual approach to both the animal and the owners. Thank you very much!!!!

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Елизавета

Level 5 Local Expert

We were at a dermatologist's appointment about itchy pads. The doctor himself seemed good and sensible. But. They injected a hormone, supposedly it will pass quickly, it has passed. On the same day, the dog's general condition worsened and seizures began due to heart failure. How can you inject a strong drug into an old dog without fully understanding its health?! We were eventually saved by a cardiologist from another clinic, and the itch returned. Thank you, che)))

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Ника Сачилович

Level 6 Local Expert

This is one of the best clinics I have ever visited. The attitude towards animals is at the highest level. There is compassion and a desire to help. All questions are answered seriously and with understanding (since you start asking everything in a row because of the excitement for your pet) We were admitted without an appointment with a fever cat, told how to treat, calmed down. Many thanks to Nina Igorevna! If it is important for you to treat your animal and you, as well as qualified specialists, then I recommend this clinic!

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Антонина К.

Level 5 Local Expert

I strongly recommend that you do not trim your pet's claws in this clinic! Initially, a specialist (not a doctor) suggested cutting the claws to the pads, thereby injuring a significant part of the blood vessel, which would cause the dog pain and unwillingness to perform this procedure next time. The next day, in order not to write a review, I decided to call and talk to the doctor of this clinic. In response, I heard the following: "yes, many people do this", "I have 8 years of experience", "it practically does not hurt the dog, since there is one nerve there" (which is not true, since several nerve endings are concentrated there and if you cut off a lot, the dog will be very painful). There were also phrases from the doctor, such as "don't interrupt me", "how many clinics have you visited in general". There are no positive emotions from visiting this clinic. At the first visit, the vaccination was done well, painlessly, thank you for that, but there was a very obsessive opinion about sterilization. After all, this is a personal choice for everyone, and everyone knows about the risks anyway. Perhaps there will be no problems with other services, but I do not recommend going for a claw haircut!

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Лариса Елхова

Level 8 Local Expert

We regularly see both pets. The worst doctor is a guy, we always get to him. It is very convenient that you can get there on foot. The prices seemed to me lower than in the promoted hospitals. Ultrasound, blood, urine, everything is taken. Everything is neat. The cat likes to be shaved before ultrasound))

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Анастасия Шидловская

Level 4 Local Expert

I would like to express my gratitude to Nina Igorevna Zhukovskaya for the work done. Sterilization was successful. She recovered from anesthesia quickly, walked, even tried to jump on the bed (successfully), ate with appetite. The recovery went without complications , the stitches were tightened , there were no complaints ! The cat is 9 years old )

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Лена А.

Level 2 Local Expert

We express our gratitude to Alexander Anatolyevich Sosnov, a veterinarian, for the correct recommendations in the treatment of Alice's pet.Thank you so much for your professional approach to work, as a result of which the correct diagnosis was made and the right treatment was selected.

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Ааааа К.

Level 3 Local Expert

An ugly clinic with incomprehensible rules and a completely indifferent attitude towards animals. Today, 08/31/2023, we witnessed the refusal to check two very young kittens for microsporia. Explanation: we can only do this check in conjunction with other activities, just shine a lamp - it is impossible!!! The concept of service in this clinic clearly demonstrates the priority of raising money rather than helping pets: you can not bring your own medicines, your syringes, perform basic procedures such as checking in the UV spectrum for the presence of spores, etc. In addition, applying for several days in a row to perform procedures, each time about 5 minutes were spent communicating with the staff about finding out the pet's nickname, the owner's full name, address of residence, etc. - and all you had to do was give an injection (with your own drug and a syringe! If the residents "across the street" are satisfied with this, we can only express our condolences to them!

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Александр Т.

Level 3 Local Expert

We are being treated by Alexander's doctor. A very qualified and empathetic specialist to animals. The clinic provides a wide range of services at once, there is no need to travel to different places with difficult problems, there is all the necessary equipment. The test results are usually ready on the same day, which is a very big plus

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Белышева Людмила

Level 5 Local Expert

Good clinic, competent doctors, friendly. Necessary equipment and medicines are available.

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Puls

128 reviews