I strongly do not recommend it. The jacket was taken away for painting, the courier did not leave any documents that accepted the product intact. A day later, they send me a paper stating that the jacket is in poor condition and they do not guarantee the final positive result. And they demand attention - that I sign that I am responsible for the result of their actions ! Nonsense! Does a person trust them, expect their product, and then have to be responsible for their actions??? That is, I do not know what manipulations will be carried out with the jacket, and I have to be responsible for it ??? And at the end of a 20-minute conversation, they stupidly refused to paint me, arguing that they do not guarantee the safety of the product. Why did you take up painting? A day is a waste of time and nerves. Attention to management - where and most importantly, according to what principles do you recruit employees? I recommend listening to calls.

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Татьяна К.

Level 2 Local Expert

Very bad. I brought a down jacket: sleeves and a fresh greasy stain on the chest. They said they cleaned it 3 times - they couldn't do anything. Even with sleeves. Although in all other dry cleaners everything was perfectly cleaned, and even more complex impurities. Money and nerves were wasted.

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Serge Sigal

Level 3 Local Expert

Terrible service 1) I agreed that the next day in the morning I would send a courier with a jacket, attached a photo 2) in the morning the next day, just in case, I clarified the address, an employee in Vacap wrote me the wrong address, it's good that I double-checked, otherwise I would have sent it to the wrong place 3) when the courier brought the jacket, he was sent far away, referring that they did not know (although I had previously agreed, I even attached a photo and in the morning before sending, just in case, I re-specified the address) 4) in response, they were rude to me, throwing off a bunch of voicemails in Vacap, where they accuse me of all mortal sins and that I didn't warn them about anything Horror, be careful when contacting this company.

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