Hello what kind of company is this? the departure change one day earlier and they do not inform about it! and do not help to find another ticket or give the opportunity to fly on this day! in Uzbekistan are there any bodies who could solve such problems or still for rich people there is no law? I called all the numbers in two did not answer 10 times and another one does not exist at all number.
Flight number:HH-571
Data: 06.15.2024
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Бирюкова Татьяна
Level 5 Local Expert
September 2, 2024
There are only disadvantages, there are no advantages. On August 31, the Samarkand-Moscow flight was canceled and they didn't even warn about it. With grief in half, the airline representative deigned to provide a replacement for September 2 and departure from Tashkent in a couple of hours, while you will get there at your own expense, the airline did not even offer water to passengers who were with young children, not to mention the rest. Then at night we take a taxi to Tashkent, pay for the hotel with the last money, on September 2 we depart at 4-40 am, arrive at check-in 2 hours in advance, and the scoreboard shows that our flight is delayed by 5 hours.. no one warned me again, they barely found a representative of the company, an elderly man began to tell me that the staff of the Moscow airport did not allow the plane to land because of flying drones, well, it's funny, other companies have flights, but this one has drones flying 🤣 dear passengers, NEVER, NEVER buy tickets for this airline
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Yuliya Volkova
Level 3 Local Expert
November 23, 2024
We flew to Sharm el Sheikh on 15.11.24 and back to Tashkent on 11/22.24. Everything was fine, the food was fresh and delicious. At first I didn't want to take it because of the reviews, but everything went great, they flew out on time, I just didn't notice the disadvantages. I am attaching a photo.