Addressing the client is not respectful, YOU are conducting a dialogue, standing behind the cash register is a man or a guy, no matter in an arrogant form, you do not need to contact him, first of all, the service staff did not allow anyone to switch to YOU.
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Анна Коняхина
Level 2 Local Expert
April 19, 2023
Today they tried to refuel heavy trucks, but only one car was refueled at the checkout, citing the fact that there are only 300 liters on one card. We could not establish a dialogue with the cashier. She didn't want to serve us in any way, as a result it turned out that 300 liters per 1 technical passport, it turns out to fill up as much as you want, we went to the bypass, where we were well served. We lost time, money, drove extra kilometers to the next gas station. It's time for an organization to properly instruct its employees. Low management, the phones of the sales center cannot be reached at all.
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Show business's response
Вячеслав
Level 30 Local Expert
June 22, 2023
I'm constantly refueling here, 98th and 95th. 95th is like 92nd, but it's almost everywhere like that. We have the same refineries, additives and all our own.