I made the first purchase order from Amazon of the record through a Parcel. Initially, I wanted to buy in the UK (exclusive edition), but in the current conditions all intermediaries refused, I had to buy from the USA. The purchase was made immediately after the record went on sale (pre-order was made), and within 6 days after purchase, the package was on its way to me. The parcel took 1 month to get to Moscow (it got stuck in Bishkek due to congestion at customs), and a week later it reached me in the province. The packaging is a standard cardboard box for vinyl records, such as Amazon makes, supplemented with a package. Everything came in one piece. And, most importantly, it was perfect on time, because the record was presented as a gift the next day. Thank you very much!

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Саша Артамонова

Level 3 Local Expert

My first parcel from the USA via a parcel post! Only pleasant impressions are filling out the declaration before the parcel arrives, accepting the parcel in the warehouse on the first day of arrival, a pleasant delivery price, the opportunity to insure not only the cost of the goods, but also the cost of delivery; clear tracking, additional notification by e-mail if there are delays on the way. The package arrived in 40 days and was securely packed. Thank you very much!!!

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Александр

Level 5 Local Expert

Our family has been using the Parcel service for a long time, we sent parcels more than once and everything always went without problems. Everything is clear, reliable and convenient. We recently ordered Labubu figurines from PopMart. The package was delivered on a day off when the warehouse was closed, and unfortunately, the box was stolen. We were very upset and contacted the Parcel support service. The support team worked just fine: they responded quickly, helped us sort out the situation, contacted the police, and even sent us a copy of the police report so that we could send it to the store. Thanks to this, PopMart recognized the problem and sent us a second package, which we have already received. Many thanks to the Parcel for the attentive attitude, prompt help and human approach. It is very pleasant to deal with such a service when they really help you, and not just unsubscribe. We are glad that we chose you!

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