I got a room on the 10th floor with a stunning view of the mountains.
The hotel itself is clean, cozy, very polite staff, the rooms are clean, there are all disposable appliances.
It can be seen that the furniture is slightly patched, but everything works and everything is fine.
Great coffee at the cafe in the lobby
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Анна Ладейщикова
Level 9 Local Expert
March 29
Although Rahat remains one of the favorite hotels in Almaty, despite the fatigue of the rooms, this time it incredibly disappointed us.
The service is no longer the same. The check-in was waiting for 30-40 minutes, the employee at the reception was in no hurry. There is one dental kit, 2 sets of towels, 1 set of slippers in a room for 4 people.
The concierge was absent. The suitcases were dragged with her husband.
The SPA is not working. I was not warned about this. I saw the advertisement on the counter myself. We came here just for him. The price is the same and no buns for the inconvenience.
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Николай Романенко
Level 8 Local Expert
April 8
A good hotel, but it is clear that the rooms and the interior are already "a little tired".. it's time to refresh and make repairs.. the location was good and the mountains were visible from the room.. good service and friendly staff. The overall impression is positive