Ramada by Wyndham Astana
414 reviews
March 16
Fitness room is amazing.
1
May 7, 2023
Good, clean
1
March 5
We were looking for a hotel with its own swimming pool, central location, and its own restaurant. By a combination of factors, I liked everything, although the spa area is tiny, at least it is there. The interiors are comfortable and very pleasant - a converted Soviet building. The staff is immaculately polite and attentive! There are nice cafes nearby across the square, we were happy to explore. There is a park nearby, and it is easy to reach all the central attractions by taxi in 15 minutes. My husband and I were comfortable and liked everything.
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May 23
A very mixed opinion was formed about staying at this hotel this time.
Pros, it's pretty fresh, the rooms are clean and good, the plumbing works well. It's a pretty good breakfast if you don't get caught in rush hour.
The minus I got this time .
I often come to Astana on a business trip and try to take this hotel, good rooms, and a good location. I usually arrive after lunch, but this time I arrived at 11:30 (check-in here from 14 ). The rooms were available, but they were not allowed in the room, they asked to pay 70% of the room price for earlier check-in . In a couple of hours , 70% were very surprised .
I travel a lot on business trips and I've seen a lot of hotels, but this is the first time I've encountered this. Usually, they either check in for an hour and a half for free and if the booked room is not ready, there are no available rooms, then they offer a better room for an additional fee, but they ask for 70% of the cost of the entire room in an hour and a half, this is the first time I met. It 's very unpleasant .
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1
March 8
Very nice hotel, beautiful building, cozy interior, pleasant staff, delicious breakfasts.
I had an ambivalent impression upon arrival, I went into a very cold room (the battery was turned off, not turned on before check-in), the room was probably the easiest for one traveler. There was only one window, in place of the second one there was just a curtain and a wall, I had not seen such numbers on the website. But since it didn't matter to me (although the hotel was half empty), it was otherwise very pleasant to be there, so I didn't leave any complaints, but this is for the attention of those who will travel alone.
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November 19, 2024
A wonderful hotel, in the very center, near the park, the embankment. The hotel has courteous staff, ready to help at any time, comfortable rooms, a swimming pool, gym, good cuisine. If you decide to spend time in the capital, but do not know where to stay, then this is the place. Where you will be greeted like old friends, accommodated in wonderful rooms, and fed a delicious lunch. I recommend. Our family was very pleased with this hotel. By the way, events are held here on New Year's Eve. The children were delighted.
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August 24, 2024
I really liked the hotel! We arrived from Vietnam to Astana, tired after a long flight and were pleasantly surprised by the quick check-in and excellent work of the staff. We booked a two-room apartment on the Ozone. The room cost 13,000 for two people plus a child. The room itself is great, although it has its own peculiarities: there is a hob in the living room, a huge refrigerator, but there are no dishes or appliances. Therefore, it is not clear what the hob is for, because people with pans and pots do not fly. It would be better if a microwave oven was placed in the room. There is a sofa in the living room, but it is very small, it does not fold out, meanwhile there is enough space in this area to accommodate a full-fledged sofa for 3 people, instead of 3 TVs))). The hotel is located in the very center, opposite the Akimat of Astana, next to a beautiful embankment with a bike path. By the way, the hotel has bicycles, which is very convenient, you can take a ride for free. By the way, the hotel has a very delicious buffet breakfast, the menu includes both traditional egg dishes and dense dishes! Overall, we really liked the hotel!
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March 17
A cool old-school hotel. There is a gym, a swimming pool, separate saunas (comb very hot and with salt) and showers . Wide corridors, spacious rooms with capsule coffee maker and kettle. Delicious breakfast , concierge service, parking.
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1
January 15
Nice hotel in the old part of Astana. Clean, quiet, cozy, excellent breakfasts. It corresponds to the level and price, the staff is very friendly. 10 minutes walk to the embankment.
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January 1
A practical place to relax. There is everything a traveler needs.
Delicious breakfast and a very comfortable bed, the room is clean and smells good. Friendly staff
Thanks
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March 12
We always stay at this hotel! Clean and cozy, the service is excellent! Friendly and helpful staff! The location is great!I recommend the hotel, you won't regret it!!!🌸
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1
March 13
The staff is very good, they helped us with everything. The rooms are clean, the condition is good, the only thing I did not understand was that there was no microwave in the large family room, but you can forgive and warm up everything, probably we just have a different mentality. I put 4 only for the boring pool and it's inconvenient that you need to take towels with you from the room, the passage from the locker room to the shower through the common corridor. and the breakfasts are monotonous, but everything is delicious.
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May 8
A great hotel, with spacious rooms, courteous staff and a very convenient location. The spa area is also quite good. The hotel also has a cigar room.
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1
October 27, 2024
The hotel is in a historic building, it gives a slight feeling of being outdated, although it seems mostly everything inside is clean and decent.
At first, they settled into a tiny room, which was simply discouraged, was 2 times smaller than stated, very dark and noisy with access to the main street, completely did not match the photos of the site in this category. But the issue was quickly resolved by going to the reception and moving without any additional charges. However, it was unclear why they had been settled in the wrong place from the very beginning.
The room has everything you need. Drinking water is replenished daily.
The breakfasts are average, you won't stay hungry, but they didn't make much impression.
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1
January 20
I liked everything. I stayed alone for 4 days. The room was clean, the hotel was quiet and peaceful. Good breakfasts. There is a place to eat and walk nearby.
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July 29, 2024
An excellent and very cozy hotel after the renovation of a historic building. Everything inside is modern - furniture, carpet, plumbing. There is a good gym, sauna and a small swimming pool. A chic breakfast with a large selection of dishes, a coffee machine. It is located in the old center, but the plus is that it is quiet and close to the waterfront. We were satisfied with my wife, we recommend it.
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April 2
It's a great hotel. The best service in Astana. The rooms are very comfortable and clean. The breakfasts are always very tasty and varied. There is everything for every taste.
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1
April 27
I stayed at the Ramada Astana for a few days — generally not bad, but without enthusiasm.
Good points:
✔ The rooms are clean, daily cleaning
✔ Comfortable bed, nice shower
✔ Normal breakfast (standard buffet)
✔ The location is convenient — close to the center
What could be better?:
The interior is a little outdated, the renovation is not the freshest
, Wi-Fi sometimes freezes
The staff is polite, but not very involved
Result:
Ramada is a typical "foursome" without frills, but also without serious disadvantages. It is suitable for a business trip or a short trip if you need a proven option without surprises.
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October 21, 2024
I really liked the hotel.
The building is renovated, looks modern, the room is large, cozy, clean.
The price includes a buffet breakfast with an excellent selection of dishes.
There are conference rooms for meetings.
I have a very pleasant impression of the hotel.
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January 8, 2024
Great location! A very fashionable hotel: a beautiful, large hall with lots of sofas and tables. There is a bar. There are pleasant, friendly receptionists at the reception.
The restaurant at the hotel is a separate song of praise. Breakfast for 10 out of 5. An amazing selection of dishes, everything is very tasty and appetizing, from porridge and omelets and desserts and fruits. I bow low to the cook!
There is a small swimming pool, sauna and gym. Everything is clean, beautiful, it is clear that they take care of the convenience of visitors. If you stop here, you won't regret it for a second. My husband and I are delighted. Next time we come, we will definitely stay here.
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1
January 9
The location is good, there is Parking. The rooms are clean, there is a board and an iron. Breakfast is meager and monotonous, but you will not stay hungry, the cook who stands on the omelet usually needs to be looked for somewhere. Sometimes they make waffles. I didn't go to the spa for 4 days of my stay
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March 14
We spent the weekend with the kids here. The location is great, the children liked the pool, although there is no children's pool, they swam heartily with a circle.
I liked the food too, the service, everything is 5
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1
August 15, 2024
Excellent hotel, in a quiet center, close to the waterfront. Sociable staff. Natalia at the reception is very attentive! Clear. It smells good. Breakfast: 2 cereals, omelets, coffee/tea, fish, meat, fruits, vegetables. There is a swimming pool, gym and parking. I definitely recommend it! Confident 4*
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February 28
This is an amazing hotel) at the entrance, the guys at the reception tried to deceive us. They tried to sell the room for more and only for "cash". When we insisted on paying by card, the cost dropped significantly. But our friends had a cash payment and they paid for rooms of a category lower than ours and more expensive by almost 40 thousand tons.
The sauna was not working in the spa, it was slightly warm. The pool is falling apart and in great need of repair. The floor was flooded, there was no cleaning, so everyone was balancing and catching their balance by slipping. The staff is completely indifferent, it makes no sense to go to the reception to resolve any issues that arise. It's very bad!
I will never stay in this place and I will not recommend it to anyone!
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February 24
A wonderful hotel! Polite, helpful staff. Sauna, swimming pool, excellent breakfasts. My first hotel in Astana, I really liked it.
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May 19
Breakfast is from 06:30 to 11 o'clock and it's just great! A variety of dishes for every taste and a good mood for the whole day!
The staff is very nice)))
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March 9
Very polite staff, clean, great location.
It's just not clear why they leave one bathrobe and one pair of slippers for two guests)
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1
January 29
The rooms are spacious, the location is convenient, the breakfasts are good, convenient for business trips, the staff is friendly and courteous
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September 25, 2024
There is something to strive for, the service limps and jumps not on three, but on two legs. Perhaps we have already got used to the fact that the service in Moscow is excellent, yes, we are spoiled by good service. But this is the capital of Kazakhstan, there are a lot of foreign guests. They clean the rooms every other time and through the stump of the deck, very bad! The cream in the shower in the dispenser has not been changed for a long time, it smells old. Mirrors and the shower door are a separate topic. In general, the hotel is very good, but the cleaning service is very lame. The breakfasts are monotonous, several times it was that you couldn't wait for the cook, or the vegetables were sour for a couple, the drinks were over, there was no staff. There are many things that can be enumerated. The staff heard the opinion, I look, the marmite was taken away, replaced. Did you bring a salad to order without sauce, I ask for a salad without sauce? Yes, this salad is served without sauce! I take the menu, the menu is salad with sauce. It seems like a little thing, but from these little things the general opinion is formed! Overall, the hotel is good, convenient location. But there are still shortcomings, over the past three years it has become better and much better!
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January 7
Excellent European-style guest house, spacious rooms, delicious breakfasts. We have a corporate discount, a delicious price
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March 11
I really liked the hotel, the price and quality match. The breakfasts are great. The staff is polite and helpful, always ready to help
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November 7, 2024
The hotel is very cozy, the staff is polite, appreciates customers, the rooms are small but comfortable, a pleasant view of the infrastructure opened from the balcony, but the coolest thing is the air conditioners (someone turn off the summer sun in Astana for at least a couple of days)
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January 21, 2024
Very nice hotel! The rooms are large and they have everything you need for everyday life and relaxation! There is everything to iron things. Very clean and tidy. A rich breakfast for every taste, I would like to mention coffee separately. Very tasty!!! And you can even take it with you. And you can also order scrambled eggs with a filling of your choice. And this is important for an active start to the day! Nice hotel, I recommend it!
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1
November 23, 2024
I stayed at this hotel nine times in a year (business trip, company bookings). Every time something went wrong. The last time I lived in room 204, it turned out that the hotel has karaoke, from where the music comes to the rooms. It was impossible to sleep.
It is absolutely impossible to set a comfortable temperature in the rooms: the air conditioning system works disgusting, but the controller glows brightly throughout the room.
The underfloor heating in the rooms does not work.
The irons are all not working properly and spoil clothes (do not give steam).
The breakfasts are monotonous and tasteless, there seems to be something, but in the end you won't collect much.
They may not clean the room all day, although you leave a sign saying "clean the room."
If you check out early and ask for lunch box, they forget about it
These are the four stars
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October 3, 2024
The hotel is in a good location, near a park, a promenade, cafes, restaurants.
The room was rented by a junior suite, spacious with a good bed, the refrigerator worked poorly, there was no safe in the room, cleaning was late in the evening, there was garbage in the room all day, very strange for a hotel of this level, weak water pressure
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September 20, 2024
This is a great hotel. They settled in quickly. Checks were provided upon request. We were given a better room than we booked. Spacious, chic , 3 rooms + own kitchen. Everything is in working order. Sauna, swimming pool. The breakfasts are varied. The rooms are clean. We lived on the 4th floor. I can't hear the neighbors. Air conditioning + balcony. On request, room service + dishes. The service is 5+.
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September 30, 2024
A good hotel. In the former center of Astana. The center can be reached on foot in 40 minutes. the embankment is 20 minutes away. restaurants are within walking distance. If you don't like the noise of the streets, then it's a great option. Well, a chain hotel is always an understandable quality in a new city.
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August 4, 2024
I liked the hotel, the large rooms, a decent pool and sauna. It is also well located + there is a convenient entrance for a taxi. In general, if you are looking for a European hotel both in terms of service and quality, then this is quite it)))
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April 15
Great hotel. High-quality as in the States. Nice two-room suite with kitchen and coffee maker, swimming pool and hot sauna. I recommend
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April 11
I liked. Spacious and comfortable rooms, fitness room, swimming pool, free parking!!! Friendly staff!!!
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1
April 5
Great hotel! Clean and cozy rooms, daily cleaning and friendly staff! I'd love to go back there))
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April 23, 2024
A wonderful hotel, a convenient place (the old city center) for business trips, there is a gym, a swimming pool with a sauna, modest but tasty breakfasts, comfortable rooms (bed, cleanliness, temperature, equipment), there is a decent cafe on the ground floor.
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3
November 28, 2024
Atmospheric, cozy, comfortable at the most modern level. A separate respect for the club room for smokers. The restaurant you want to go back to.
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1
September 23, 2023
I liked the hotel, there are no questions about the rooms, everything is fine, the restaurant is also decent. This applies to breakfast and the usual menu. Delicious and fast. The problem happened when checking in. We were warned several times that we would arrive only in the morning, and the plane was also delayed. Despite the transfer (specially ordered at the hotel so that the time of arrival was clear), the room that was booked was occupied. As a result, they offered another one, I liked it. If you can pay in advance, there probably shouldn't be any problems. In general, I recommend it. I would like to emphasize the successful location. Nearby there are shops and exchangers and there is a place to walk.
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3
December 19, 2023
I stayed at this hotel for the second time. A good combination of price per room and quality of services. This particular area was needed, so the location suits me.
The rooms are clean. There were problems in the room with the light in the bathroom. Despite the late hour, everything was done very efficiently!
The assortment for breakfast is quite consistent with the level of the hotel.
Of the minor disadvantages, the room (junior suite) faced almost the intersection. Early in the morning - the first cars, street cleaning - noisy.
But who cares!
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October 18, 2023
The hotel is super! I stayed at the hotel for three nights. Just arrived (17.10.2023) Clean, cozy, warm. The breakfasts are very tasty. The person of the hotel is above all praise! It is located in the "old city" in Astana. You can walk to the embankment, cross the bridge and find yourself in the "new Astana". Very quiet hotel. Great pool. Delicious food is prepared in the restaurant. Super!
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2
June 7, 2023
Super hotel, we definitely recommend it. Large spacious rooms, huge mirrors, excellent mattresses, a wardrobe with lighting, a kettle, tea, coffee in the room. A large shower cabin, everything is very beautiful, tasteful, snow-white towels and bathrobes.
The breakfasts are delicious, there is a very large selection, from fried eggs and porridge to red fish and fruits... And you can even take coffee to take away!
The hotel has a swimming pool, some of our group went, were satisfied.
The hotel is located near a walking area, it is easy to access the embankment. Prosperity to the hotel, more guests and all the best to its staff🙏
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August 16, 2023
Nice hotel, friendly staff, good breakfast buffet. The location is quiet. There is not much noise and exhaust.
Features to keep in mind:
1. Separate sauna for men and women. Formally, you will not be able to sit together with your wife or girlfriend. It is inconvenient if you have stocked up on oils and tinctures for a couple, and not in double size..
2. In the apartment rooms (where there is a kitchenette with a sink, stove and refrigerator) there are no dishes at all!!! No plates, no appliances, no pots and pans, no knives, etc. There are only a couple of cups and a couple of glasses for coffee-tea-water. Water is brought 2 liters every day. Convenient for coffee and tea. To cook and eat in the room, you need to order dishes at the bar EVERY TIME, which are then taken away. A knife for cutting melons was also not given, because "we do not give sharp knives to guests."
3. Analgin or aspirin could not be obtained at the reception late in the evening. "We don't give medicines to the guests."
4. There is no exit to the city from the phone in the room (although it is written on the device how to do this). Access to the city is only through the reception and the attendant.
Have a nice trip to everyone!👍
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1
March 15
A classic old-school American hotel. Not modern digital, but fundamentally high-quality, it is a heavy luxury in the hotel industry.
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March 11
It's a great place.All services are at a high level.The hotel is covered in wood.It's all clear.I really liked the room.And be located in the city center.
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