Well, I don't know. If I had treated citizens like that, I would have been fired a long time ago. I've been working in this system for 17 years, only in another city, and so I had to contact my daughter here to exchange her passport. What can I say?! If it's not possible with mats, then I'll just keep quiet... How aggressive the women are there can only be compared to a guard shepherd. It's a pity that we can't attach a photo of the completed passport card with our own hand and what they corrected there, considering it to be a mistake. To be honest, I doubted the adequacy of the employee)))) It was possible to slightly correct with a proofreader and add what was missing, rather than violently cross out everything!!! Either this is an additional paid filling service that we wanted to offer, or we wanted to get rid of the client for a while)))) As a result, her partner came, took the card in her hands and said that it was not for us, but for the passport officer at the hostel 😂 We went there, copied the same thing on the card and brought it back to the RCC. Where the passport was finally successfully exchanged. But again, I don't understand why you should take away the marriage certificate. Wouldn't a copy do???

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Саша Старовойтов

Level 3 Local Expert

I needed a certificate of family composition. Two passport officers changed their passports . The visitors filled out the forms themselves. At the same time, they rewrote them three times. And because of one certificate, which is issued in three minutes, we had to wait an hour and a half. (Despite the fact that you do not need to fill out any forms to receive this certificate)While people were filling out the forms and rewriting them three times, two passports could be given ten such certificates, rather than gathering a crowd (there were 5 people behind me, some just turned around and left.)!"We have registration" What kind of registration if people filled out the forms themselves, and the passport officers created the appearance of work. No organized work. So you should put another passport officer to work for such quick operations. Or to issue certificates during registration, rather than create the appearance of work. That's right, people wrote in the comments - the service is at the lowest level. And we live in the 21st century.

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Raschetno-Kassovy tsentr № 3 Leninskogo rayona

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