Raschetno-spravochny tsentr № 1 Sovetskogo rayona

Rating 4.1
276 ratings
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91 review

Level 4 Local Expert
February 26
Thank you very much to the passport officers who accepted me at the end of the working day today! Attentive, responsive, friendly, ready to help. They got into my position and showed all their best qualities to solve the problem! I don't know the passport officers' phone number to thank them with a call, so I'm writing here. I hope they get my message. Thank you very much!!!! P.S. the certificate was found at home
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Level 10 Local Expert
April 11
I contacted you a couple of times, they always helped and explained everything, there is everything you need in the hall, tables and seats, the specialists are great! It's a pleasure to apply. Well done!!!
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Level 2 Local Expert
July 22, 2024
the center is working well. calmly and competently. I would like to highlight the work of specialist Oksana, who quickly, clearly and expertly answers the questions asked. Owns information and competently communicates to the consumer. Thank her very much. In 2 minutes I received an answer that immediately put everything in its place in my problem. It is wonderful that there are such competent specialists. Good luck to her in her work, because there are different clients. She has patience and self-control. Well done.
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Level 5 Local Expert
February 11
We applied for registration of the employment contract. The staff is polite and does their job quickly. There are application forms and contracts, as well as filling samples. The room requires cosmetic repairs.
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Level 3 Local Expert
March 25
I bow my head to the patience of female passport officers. Unexpectedly calm and pleasant employees (considering that the specifics of the work are such that every second visitor cannot fill out a sample application on the first attempt...). The documents were accepted quickly
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Level 10 Local Expert
March 27
We came in on a weekday, there are no queues, everything was processed quickly. Pleasant staff, courteous service.
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Level 6 Local Expert
April 26, 2024
Very pleasant staff, passport officers are very attentive and supportive, help, answer all questions, help and prompt. Thank you very much for the human attitude and patience! There is a queue due to the influx of people and an endless stream of various kinds of questions, but the staff are doing a great job!
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Level 7 Local Expert
November 24, 2024
The level of service and consultations is completely zero. The main thing is to get rid of the visitor as soon as possible. Consultations are incomplete, documents are analyzed superficially. You have to visit the RSC 2-3 times to get the desired result
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Level 3 Local Expert
September 22, 2024
I wanted to note the uniqueness, responsiveness, humanity of the passport officer! Unfortunately, I do not know the first and last name, but I was dealing with the issue of leasing / registration! I think such people will be rewarded beyond! Thank you!
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Level 9 Local Expert
March 1, 2024
Considering all the nuances and in comparison with their colleagues, the staff is quite friendly. The room has not been renovated since the time of the Soviet Union. Although initially all rscs were invented in order to go in, find out what you need and run away without the desire to return.
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Level 4 Local Expert
September 3, 2024
They don't have an email or fax. The Stone Age is shorter, it was necessary to make a document quickly, they were offered to send it to a fax or email to speed up the process, without a chance
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Level 6 Local Expert
February 25, 2024
The attitude to the work of different employees is as different as it can be. One employee has everything fast and clear, and the other is waiting for lunch time. One on the move asks for a quick and prompt correction, to finish, and the other sends to finish a couple of words, at this time takes the next 40 minutes, and when the queue has gathered, informs that she has lunch. In short, everything is individual, different employees work in different ways, they answer the phone in different tones. Therefore, 3 stars out of 5 and thanks for the operative employee, and a huge minus for the one who is waiting for lunch to come!!!
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Level 9 Local Expert
May 8
They work beautifully and harmoniously. Quickly
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Level 9 Local Expert
December 27, 2024
Good specialists are working at the moment, it used to be terrible
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Level 5 Local Expert
March 5
The manager's level of correctness is close to zero. The competence of some employees raises questions that will be asked elsewhere, as they say, by subordination.
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Level 5 Local Expert
June 2
Good staff, they serve you quickly
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Level 9 Local Expert
May 6, 2024
It's hard to say, the room is certainly dark, queues are standard, but the staff themselves are very fast, polite, correct
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Level 6 Local Expert
November 4, 2023
To stand for an hour to the passport officer to find out what the document is missing🤦 Neither complete information (only where to pay), nor the opportunity to fill out a form in advance (only under the supervision of a specialist), oral consultation is also not available, you see, we distract
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Level 10 Local Expert
September 26, 2024
I don't even know what to write? Inside, the cantor asks for a good repair and rearrangement.There is nothing more to write.
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Level 13 Local Expert
August 21, 2024
By necessary chance, I had to talk to the lawyers of this RCC, There are no Extremes and it is not known who is responsible for what.
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Level 10 Local Expert
January 23, 2024
Wonderful, kind staff!!!! We are always ready to help!!! I bow low to you!!! I recommend it!!!
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Level 9 Local Expert
October 22, 2024
Half of the employees are incompetent, don't take their word for it, let them show the legislative acts.
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Level 9 Local Expert
July 30, 2022
This is my personal opinion about the work of this RSC, based on the experience of communicating with calculation specialists, namely, there was no order, and there is no order...I was a co-owner of the house at 16 1st Basisnaya Street, in October 2021 my mother died, in April I inherited, in June I wrote a written application for transferring the money I overpaid for housing and communal services (3 rubles 07 kopecks) to a personal account at my registration address (Founders, 7 - 155). All documents (mother's death certificate, certificate of inheritance, document on the seizure of real estate by a real estate developer dated March 2022, house for demolition) were submitted in June 2022. The head of the RSC promised to deal with my question and the possibility of transferring the above amount to my personal account, but almost 2 months have passed, and I have not received any results either in writing or verbally, after which I was forced to write a complaint to the institution's offer book on July 28. Moreover, when requesting any kind of certificate (an extract from a personal account on 1st Basisnaya Street), calculation specialists constantly have confusion about registered people, they have to urgently correct them, pointing out the inaccuracy of their database data. It's not about 3 rubles and 7 kopecks, but about closing my personal account, because I am no longer a co-owner of real estate, and the money has not been transferred to my personal account at my registration address. There is no limit to indignation!!!
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Level 5 Local Expert
March 23, 2024
The beautiful girls at the passport office helped to fill out the forms correctly, they are very stress-resistant. Take a pen with you!
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Level 7 Local Expert
February 26, 2023
The staff are friendly, explain everything in detail, there is free Parking near the entrance. I put 3, because these are friendly people who charge a large communal apartment 🫤
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Level 12 Local Expert
February 1, 2024
Unexpectedly , a small room , a crowd of people and a pleasant surprise at the speed of solving the issue
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Level 11 Local Expert
July 21, 2023
Responsive, modest, and well-mannered employees. If you don't need it fast, then everything is simple!!! We will be supportive! Don't ask for much, and so be it!))
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Level 8 Local Expert
November 24, 2024
Harsh women are sitting there as such an institution should be 😆
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Level 15 Local Expert
August 1, 2024
A branch of hell on earth)) a lot of time is spent on standard procedures, such as filling out a passport application form, which you then rewrite 3 more times. There is a wild shortage of passport officers. 1 person per crowd wishing to obtain a passport
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Level 12 Local Expert
May 4, 2024
I had to contact this RSC. They serve politely and competently. But queues.....
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Level 4 Local Expert
August 25, 2024
It's been a very long time. If you want to do something on time, then come an hour in advance.
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Level 10 Local Expert
November 30, 2023
Although they moved to a new room, but even here there is no smell of renovation. Permanent queues. Passport officers have almost no queues.
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Level 6 Local Expert
November 2, 2022
Well, what can you want from an institution of this kind... They only dreamed of the word "service"... Bring a bunch of papers, fill out a million forms, and take off copies of everything else. But remember that they do not have a copier... Even on a paid basis. So if you missed something, then walk a block to the nearest post office... 👎
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Level 10 Local Expert
June 20, 2024
Yes, it's fine. Strangely enough, the documents for the exchange of the passport were accepted 🤔
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Level 12 Local Expert
June 24, 2024
It requires cosmetic repairs, at least.In comparison with
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Level 6 Local Expert
November 20, 2022
Wonderful people work, they are responsive and responsible. They helped and prompted me. Thank you for your work!
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Level 9 Local Expert
December 2, 2023
Excellent, competent specialists. An attentive boss
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Level 4 Local Expert
November 2, 2023
The most lovely employees. Thank you 🫶 Only little space inside
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Level 2 Local Expert
February 24, 2024
Very polite and helpful staff!
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Level 6 Local Expert
January 2, 2023
Good service, friendly staff, quickly helped and explained everything.
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Level 12 Local Expert
July 4, 2024
Long queues, there is no opportunity to clarify the information necessary to obtain documents. Boorish attitude
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Level 8 Local Expert
October 28, 2024
5 windows-one works
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Level 16 Local Expert
May 15, 2024
A good Soviet-style RC)
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Level 3 Local Expert
June 5, 2023
The staff are competent and polite. A calm environment.
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Level 9 Local Expert
September 2, 2024
None of the phones are working, what kind of mockery is this? Then what's the point of specifying anything at all?
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Level 16 Local Expert
May 27, 2023
Everything is decent, all the specialists are very friendly
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Level 6 Local Expert
February 25, 2023
Class. There are not many people, the young ladies explain everything patiently. Like it.
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Level 8 Local Expert
November 20, 2021
Not very friendly specialists, I immediately send them to another window, motivating them with the fact that they have lunch, they exhaust the brain and then they will say something additionally that you will not have, although it is not desirable, I observed it on others and then I myself encountered it.Experts make fun of
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Level 23 Local Expert
March 22, 2024
Add employees and it will be fine
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Level 9 Local Expert
January 18, 2024
Small room, not enough staff
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