Huge queues, you try to fill everything according to the pattern, you defend the queue, they say what's wrong, you rewrite again and stand in line, and the third time, when your nerves are on edge and you've been there for a couple of hours, the cashier says "Let's pay the fee and I'll fill everything out for you" (why didn't you talk about it before do they say or are they specifically looking for errors - the question is)
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Юлиана Ко
Level 5 Local Expert
July 19
The worst RSC in the city.
There is a queue of 10 people - 4 hours minimum service. There is no electronic queue, filling out all forms by hand. There is no automation and a single database.
They lie about the breakdown of equipment for the accelerated issuance of passports. There are no official announcements in the RSC or on the website.
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Лилия Паевская
Level 4 Local Expert
September 13
I applied for a certificate of family composition. Everything was done manually, I stood for an hour and a half, and they also started demanding property documents? I came with a passport, the apartment has been owned since 2004, all payments for communal services come to my name.
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Ангелина Консультанова
Level 3 Local Expert
November 18, 2023
I called the specialists to clarify some questions. As a result, they picked up the phone without saying anything (in other organizations they at least say "wait a minute"), I listened to the disassembly, conversations, jokes, laughter for 5 minutes. In the end, I just hung up. Before reaching the very center, the impression is already negative. I understand that working with citizens is not the easiest. But I'm sorry, you get a salary for this, be kind enough to perform your duties. And if you are not satisfied with something - change your job, and do not sit with "sour faces" and with the submission that you owe something.
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Александра П.
Level 6 Local Expert
March 16
We addressed the issue of changing the owner of the apartment, arrived on Saturday morning - there were practically no visitors, everything was fast, clear, understandable. Pleasant impressions!
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Инесса Ковалевская
Level 3 Local Expert
July 31, 2023
I would like to express my deep gratitude to the passport officer Nina Polovtseva for your work. On the weekend, I saw the date of issue in the passport and realized that it was not suitable for travel. On Sunday, I quickly paid the state duty and acceleration and at 8.00 today I was at the RSC. Seeing that I was stressed, I quickly told everything, helped to arrange the documents and hooray, the passport will be ready in 14 days. Thank you very much, Nina Ivanovna!!!!!!
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Kira. com
Level 3 Local Expert
March 28, 2023
A very responsive employee. All the documents and the filling were paid for. I did it quickly, explained everything, intelligently. I am very grateful for such conscientious work. It's nice when they work like this in crowded places with negativity.
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Саша Ёжик
Level 5 Local Expert
October 8
Well done! They work quickly...
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Евгений Голубицкий
Level 6 Local Expert
October 3
The service has a lot to be desired
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Osipov Evgeniy
Level 8 Local Expert
July 16
Excellent service
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Татьяна
Level 9 Local Expert
December 29, 2022
Thank you. The girls work quickly. Well Done Quickly!!!
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Александр К.
Level 2 Local Expert
November 9, 2021
There was a communal debt. They were calculated from work and through the contractor. But the money did not reach them. They refuse to recalculate. The paperwork for the job and the contractor came back. That is, they begin to calculate in the second round. We can't prove anything. Complete arbitrariness.
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Широкая Елена
Level 9 Local Expert
March 1
Excellent service
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Кристина Семененко
Level 3 Local Expert
October 22, 2021
I recently applied, one specialist kept silent about the breakdown of the system, the second admitted, and the amounts are charged for apartments, and are not correct, they still do not take the handset when they call.
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Наталья С.
Level 2 Local Expert
February 17, 2021
A month ago, I made an application for a paper version of the "fat" for elderly parents. Not only was the wish not fulfilled, they also talked to me in a rude way.Undignified and boorish behavior of employees.
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Виталий Лисименко
Level 5 Local Expert
June 11, 2023
The eternal queue for passport officers
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невзорова елена
Level 9 Local Expert
December 18, 2022
Normal staff except for one passport
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Регина К
Level 2 Local Expert
November 10, 2021
Я лично, всем довольна! Обслуживание на высоте! Оплачиваю ежемесячно и вовремя - никаких проблем нет!
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Пенелопа Пенелопа
Level 7 Local Expert
May 23, 2023
A queue, always a queue!
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Марина Ф.
Level 2 Local Expert
January 11, 2020
One window always works and that is closed for paid filling out of documents and is filled in for half an hour or more, unskilled staff can only accept documents and put a seal, after which the documents are always returned with defects and you have to stand and wait at the same closed window again. There is no service and never has been!!!!
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Соломатина Валентина Соломатина
Level 12 Local Expert
May 23, 2020
I came, the most interesting thing is, there are a lot of customers-the service is very slow.There are no clients-you are waiting for the center's employees.There are a lot of clicks - the service is very slow.They go somewhere, look for something, in short, they pull the cat by the tail.
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DE MAR
Level 8 Local Expert
July 12, 2019
Less bureaucracy would be there, otherwise you go in and immediately so much unnecessary suspicion arises, it is especially difficult and helpless for people with disabilities, workers have pulled on impenetrable masks of indifference and do not even want to try to delve into any issues
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rudk0
Level 9 Local Expert
November 24, 2019
The bureaucracy behind which people do not see, do not count on professional advice, they are always dissatisfied, communication leaves much to be desired, the feeling that random people work
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Razmik R.
Level 4 Local Expert
January 24, 2020
The most shameful in the city , could have been brought to the level a long time ago