Excellent specialists, give full and understandable consultations, communicate very positively, despite the huge workload, crowding of people around. I came out in a pleasant surprise and in a good mood from them. Thank you very much.
I would draw the attention of the heads of the head office to the need for more comfortable working conditions for this center. Employees draw up documents in which mistakes should not be made. And right above them there are people from the queue, there is noise, there is some kind of movement all the time.
See original · Русский
3
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Кристина
Level 8 Local Expert
June 13
I was extremely dissatisfied. I paid for May, I made a mistake in the meter readings. When I called to sort out the situation, they tried to switch me to a calculation specialist, but without success. She called every day, left requests for a callback, no one deigned to call back. Now we have received a notification to pay for 132 Cubes of water. And due to the fact that the specialists did not respond to the error in a timely manner, they will have to call a specialist from the water utility to retake the testimony and draw up an act. I was also "amused" by the fact that the recalculation will be done next month, and now pay, otherwise the penalty will drip ...
Based on the above, I ask you to deal with the problem of switching to the right specialist. And organize the work so that people don't wait for callbacks for who knows how long.
See original · Русский
2
Екатерина Малашук
Level 2 Local Expert
August 10
A wonderful center, I liked the service very much, the staff is friendly, but the place is not enough and everything is great. I really liked the service.