A disgusting bank with disgusting service!!!! I opened the virtual card of this bank, put money on it, come to the store, collect a basket of groceries, go to the terminal and attach the phone, the message "request limit exceeded" pops up... Okay, I think let's transfer to another card, albeit with a reduced commission that this bank charges... Refusal.... But money comes to this ill-fated card!!!! Why do you need such a bank if you can't manage your money? The card is not blocked, it is working... I'm not a millionaire, I have a maximum of 150 rubles per month there, the limits are not exceeded!!!! The service is disgusting, it's a nuisance!!!
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Сергей Корсак
Level 3 Local Expert
August 31, 2024
Disgusting bank!!! The essence of the issue, it was necessary to pay for the erip through the infokiosc, going through the entire chain and after depositing funds into the infokiosc, a sign with huge commission interest popped up. That's all... Only to pay... The bank's management! Answer the questions! Why do you inform about the interest only after depositing funds??? Why do you charge a commission for transactions in erip??? Why don't you pick up the phone, being the first on the line for half an hour???
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Светлана С.
Level 2 Local Expert
August 20, 2024
What I'm shocked about is not to say anything, I put 2000 thousand rubles in the infobook from the bank of solutions in Borisov, twice 1000 thousand money was not received, there is no one to contact since they do not work in the evening. I need the money urgently. They caused huge problems that can only be solved the next day.
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Виталий Котов
Level 8 Local Expert
November 11, 2024
The worst bank probably doesn't exist anymore. The money is credited for 5 days, there is no support in banking at all, just call a short number that does not work on weekends!!! I do not recommend this bank to anyone and not when!!!
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Алексей Крючков
Level 21 Local Expert
April 20, 2024
A very good bank. The conditions are loyal, a very flexible loan system, pleasant consultants. Thank you very much for your service! I will recommend it! Thanks again!
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борис п.
Level 3 Local Expert
May 12, 2024
Hello, everyone.The contract was drawn up on 28 04 2024.From the city of Gomel.They searched the address from Minsk to Gomel district.We've been driving for almost two weeks.They fed me breakfast every day .The plotting should be from 1.05 to 10.05 2024. But the courier delivered the contract on 05/11/2024 .Why should I still pay the penalty?For their joint
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Антонина А.
Level 2 Local Expert
November 11, 2023
Today I applied to the bank, I was very satisfied. I was approved a loan, although not one "Your" bank, dear fans of negative information, did not approve it to me because I have a bad credit history. Once 10 years ago I stumbled and that's it.... no one counts for a person. And I, like many in our country, had visible reasons for this, which education does not allow me to voice. I'm not a drunk, I'm not unemployed, I'm just a teacher. Thank you so much to this bank for giving me the opportunity to feel like a human again. I wish fans of negative information to start with themselves and not try to denigrate others. Maybe there is something wrong with "you"?
People who are in such a situation as, I recommend contacting this particular bank. It turns out that life goes on and there is something to live for!
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Илья
Level 6 Local Expert
April 3, 2023
Here and further there will be a review in the context of swift translation as a service.
Pros: they make swift transfers in the USA.
Cons: they will leave you without panties. They are misleading.
If you need to make a swift transfer to the USA, call all banks in Belarus. At the time of March 30, the amount of 15k was transferred to the USA only by this bank. At the same time, their website states:
Honest commissions and no hidden fees;
In fact. The commission is 2% +$70. It is expensive. But OK, there is no choice. They have the right to set any commission they want.
We bring dollars to the bank, because the transfer is in dollars. And they tell you that in order to make a transfer in dollars, you need to bring Belarusian rubles and buy dollars from them. ChH?
OK, let's look at the course... and we see that they have the highest exchange rate among all banks. At the time of March 30, it was 2.88. But. Even at this rate, you will not be sold dollars for swift transfer (there are probably very special dollars there). And they will sell at a rate that is not indicated anywhere. 2.9.
Well, that is, the behavior of the bank at the level of foreign currency traders from the 90s.
The registration itself, without taking into account the queue and the cash register, takes 15 minutes.
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Александр Луговский
Level 2 Local Expert
October 3, 2024
The bank is blacklisted ...
1: subscriber (sloppiness )
2: operators (right now, a second, an hour later , a week later )
3 : a week later, no one called , ahaha ...
4 : the pit ( it seems to me with such approaches to customers , it will close soon ) and God forbid .
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Юрий Яскевич
Level 16 Local Expert
April 17, 2024
Considering the exchange rates, and in this bank it is slightly lower than the rest, it is completely free. There are no problems with parking. If you don't bother with the course, it's very much
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Павел Коваленко
Level 2 Local Expert
May 22, 2023
I registered a kiwi wallet through this bank. Everything worked OK about a year ago, now I had to use it again. And then the jokes started -
1. Child limits
2. Problems with kiwi are your problems, we took the money from you and that's it. I'll describe it in more detail here: for some reason, kiwi has reduced the status of my wallet to a minimum and I can't really pay anything from it, requires a passport of a citizen of the Russian Federation and all that. I call the bank - then they send me to the Qiwi TP, figure it out for yourself, have a good mood. What was that???
3. The service of individuals was actually thrown.
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Александо
Level 3 Local Expert
February 1, 2024
A very strange loan repayment, two payments in the last month. The first until the 20th of the month, the second (the balance, which is slightly less than the monthly payment) until the 30th of the same month.
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Ирина А.
Level 3 Local Expert
July 13, 2023
The Bank cheats with the payment of moneyback, referring to paragraph 8. CJSC Bank Solution reserves the right, at its discretion, to independently determine the expenditure transactions taken into account for calculating money-back, and in case of abuse of services, to exercise the right not to pay money-back and/or withhold previously paid money-back.
Any financial transaction can be brought under this item and no moneyback can be paid.at the same time, there is no specific list of transactions for which moneyback is not paid.Where is the NBRB looking?? It's all marketing and consumer deception.
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Сергей К.
Level 10 Local Expert
April 27, 2023
I ran into the bank by accident. We started receiving text messages about the overdue loan. I was interested in what kind of bank. It turned out to be in big disadvantages according to reviews. there are a bunch of other more decent banks. It is difficult to work with the same Belarusbank, it is not a problem to intercept money for a short period of time. My opinion is that it is not worth contacting the Bank for a solution, it has a very strong reputation. But it's everyone's business. Slaves are always needed.
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Татьяна Ш.
Level 30 Local Expert
December 4, 2022
It happened to use the service of this financial institution. You will be surprised, but there are no maintenance comments. The client lounge has comfortable furniture for waiting for an appointment with a specialist. There are quite enough places for customer service. The bank's managers are very attentive and courteous.
I would like to express my gratitude to the service staff. I advise everyone to contact this particular bank!
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Татьяна Иванова
Level 3 Local Expert
December 7, 2022
Disgusting! I opened a foreign currency deposit, after the deadline I found out that they give up to a certain amount in currency, the second part is either in Belarusian rubles, or in a month! If you are unable to come to the bank on the day of the end of the deposit, then no one will give you the money the next day! (as in any other bank)
you will need to COME to the branch (you cannot write an application by phone or e-mail) and after 10 days only pick up your money ...
Two years ago there was also a deposit in the Solution, I called the call center to clarify whether nothing has changed, whether it is possible to come for replenishment the account, the employee clarified the fi about the address for half an hour to be sure what kind of contribution we are talking about, after 2 hours I arrive and receive an answer that we do not know why you were answered like that, but it is impossible to top up...I'm definitely not going anymore
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Наталья С.
Level 5 Local Expert
June 19, 2023
I visited several times and spent several hours waiting for my turn. There are no questions for the staff, polite and attentive girls, but perhaps three jobs are not enough for the flow of visitors.
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Виктор Костенко
Level 9 Local Expert
November 23, 2022
Hello, everyone. I don't know, but this bank is incomparably out of all the banks that I have bypassed. It's pleasant and you can see how people work. Not a single employee from any bank called me to check my history. And in this case, everyone was interviewed. I can assure everyone that the bank is working. Thank you for trusting the bank. I won't let you down.
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Катя Катина
Level 9 Local Expert
April 3, 2024
They cheated when buying currency! They sniffed defective banknotes! I refuse to take it back!!!!
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Ольга Дубровщик
Level 21 Local Expert
August 17, 2022
The staff is very pleasant. We opened a deposit in this bank. To consult by phone, helped with solving some difficult issues. And everything can be done without leaving home. With one call.
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Павел
Level 9 Local Expert
March 19, 2023
The only bank that works with kiwi. It was a long time ago, I was satisfied with everything. The only disadvantage is accessibility, since I had to take a taxi.
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ГЕОРГИЙ КОВАЛЕНКО
Level 9 Local Expert
November 7, 2021
They charge the loan payment as they want
By agreement 00424933004650
The rate is fixed, interest is accrued on the loan balance, there is no delay in payments
Accruals for July 2021 182.45rubles
For August 214.35rubles
For September 252.23rubles
The amount should decrease and it increases, this is not the first time such a surprise has happened, it would have been refinanced long ago if the rate had not increased everywhere.
And another 99kop every month in the shoulders for servicing the card account, the card for which has long been expired.
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Ростислав Чадный
Level 12 Local Expert
May 18, 2024
Good work of the staff
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Светлана Григоренко
Level 16 Local Expert
March 22, 2023
pleasant attitude to the client, detailed instructions, courtesy, specific assistance in paperwork
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Тимофеева Антонина
Level 5 Local Expert
April 28, 2023
You can apply for a loan through a broker, the loan is very convenient
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Владислав Гордиевич
Level 10 Local Expert
April 24, 2023
1 point
I called the call center
They said the bank is open until 17:00
Arrived
Everything is closed. The second time is like this
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Светлана М.
Level 3 Local Expert
August 16, 2022
It's useless to call tech support. They have one answer - read the instructions on the website. We are not developers, and when I ask who is developing, it is a mystery, read the instructions
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Елена
Level 4 Local Expert
August 27, 2022
A very large commission, 10 Belarusian rubles for the transfer.You can view the movement of funds only after 3 days, if you need to pay earlier.
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Михаил
Level 5 Local Expert
April 12, 2023
The bank is working well and I am satisfied at least and it was fun.
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Водитель НЛО
Level 13 Local Expert
November 15, 2021
I visited the bank on 10.11 at about 18:00, I needed to restore access to the application + close the account and get the balance from it. There was no queue, the bank employee and the cashier were very polite and did everything quickly.
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Alex25
Level 8 Local Expert
October 29, 2021
I paid for the goods through the terminal in the store (QIWI) information about the payment through the ERIP was not received, I came to the bank Asked for a paper Receipt of funds to the account, Presented a check, Asked for Confirmation of confirmation of receipt of funds to the account, they said the check and there is confirmation, but there is no information about the receipt of funds on the account, generally money is wasted
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Вера
Level 12 Local Expert
October 31, 2021
The bank is a solution, I just hate that they work with scammers and deceive people. I can't forgive myself for succumbing to their persuasions and soon I'll be paying a loan for cheating for 4 years. It would be better to spend this money on grandchildren or help sick children and homeless animals. Let everything come back like a boomerang
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Олег Бондаревич
Level 9 Local Expert
December 25, 2022
I was very pleased with the speed with which the swift transfer was delivered
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Дмитрий С
Level 4 Local Expert
June 21, 2023
Long, expensive...and there is a terrible deception with the exchange rates
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Julie
Level 3 Local Expert
October 24, 2022
I was replenishing my kiwi wallet (as an identification).. as a result, they took off more than was indicated
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Иван Вишевский
Level 18 Local Expert
December 2, 2021
Excellent bank branch, fast service, courteous staff
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Genri Ryi
Level 6 Local Expert
May 30, 2021
The staff will explain everything well and help you choose the best credit for you
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Артём Алмазов
Level 7 Local Expert
August 28, 2022
Very good bank,nice staff
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Вячеслав Еремеев
Level 12 Local Expert
November 5, 2023
Bank as a bank
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Елена Бавтуто
Level 7 Local Expert
March 9, 2023
Customer service is too long
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Мишаня Мурашкевич
Level 6 Local Expert
December 16, 2019
The only bank in Minsk where you can top up your qiwi wallet with a large payment without commission. It is also the only place where you can pass verification. The most important thing is that there are never queues! Everything is fast, competent and clear. The staff is friendly and courteous.
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helenuszka
Level 14 Local Expert
May 4, 2023
a beautiful building
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Test Bot
Level 22 Local Expert
April 28, 2020
I arrived ten minutes before the end of working time. And it was already closed. We could try to update the information on the mode of operation on the same maps in a timely manner, this is not difficult at all in my opinion.
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Sergey
Level 19 Local Expert
May 28, 2022
There are often favorable exchange rates. There are rarely queues.
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Андрей Клочков
Level 8 Local Expert
November 27, 2019
The bank is very bad, there are not enough staff, the queues are very long for 4 hours, it is very poorly organized, I do not recommend it, there are plenty of other banks, especially in Minsk, find another one, there are plenty of them in the vicinity.
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Инна Я
Level 11 Local Expert
October 23, 2019
A small but pleasant bank with excellent deposit conditions. Pleasant service, qualified staff
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Julia Cucak
Level 11 Local Expert
August 24, 2021
There is no queue at all.
The bank itself is controversial, but the service is excellent
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Веселая
Level 7 Local Expert
November 23, 2021
I took a loan from this bank, everything is fair.no unnecessary delays.
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Vasiliy Aksenov
Level 7 Local Expert
September 10, 2022
Good service.
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Татьяна Кохно
Level 10 Local Expert
June 30, 2021
Quickly, simply and clearly helped to open a kiwi wallet