I've been calling you for 3 days as a legal entity. After an hour of waiting, the call is reset. They don't call you back when you order a callback. I can't make payments. Technical support is probably provided by an outside organization. The service level is 0. Among the advantages, the department itself is not crowded, friendly. An individual specialist says we have a queue for legal entities. If technical support is not changed, you will have to change the bank. There are 12 people in line on Monday, which is more than 2 hours on the line. On Wednesday, the queue changed to 4 people - after an hour of waiting, the call is reset. The queue is moving due to dropped calls. They are very expensive.

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Прокл Дементьев

Level 2 Local Expert

I decided to open a deposit in bel. rubles, because it's a good rate and without unnecessary bureaucracy. I did everything quickly, through the app. I'm satisfied with the rate, and I'll wait to see what happens in a year. Overall, everything is pretty convenient and hassle-free.

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Анна Карпейчик

Level 5 Local Expert

This is the first time I've encountered such terrible service. Clearly, the bank's staff is not that they are not interested in servicing individuals, but it seems that they do not want to do this at all. Extremely slow service – on average, people sit in line for an hour and a half, but I happened to sit all 3! But there is only one plus – a machine with coffee, sweets and sofas. So to speak, to have a snack and sleep while waiting in line.

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Rbank

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49 reviews