Let down once again. I ordered a taxi for my 83-year-old grandmother! The order was made an hour in advance. Grandma waited outside for 35 minutes. The order was canceled. I do not recommend using it.

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Юлия Красных

Level 6 Local Expert

We ordered a taxi. The price in the application is 1600 tenge, the driver has not arrived yet and has already turned on standby mode. In the end, the amount was already 1800 tenge. We stood with my husband in the rain, and also paid more! In addition, my husband helped me get on the main highway due to poor visibility. I tried to get into the situation, and in response rudeness and rudeness. The Caspian does not want to accept payment. Takes only cash and there is no change! What is the attitude towards people: "Go to the store and change the money!" - tells clients and tells them what to do. He can immediately walk to our destination and apologize for calling a taxi "Region"! The driver refused to talk to the operator. He said that he would have problems now because of these pennies. There are only insults in our direction! Terrible service! Now we will use only Yandex Taxi. We wish this service to go broke.

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Екатерина К

Level 6 Local Expert

Yeah. This is an outrage))). I did not expect that this is how guests from Moscow are greeted). The trip from Astana airport to the Ibis hotel cost me 8000)). I found myself in a city unfamiliar to me, without the Internet. It happens)). I got there and went to Yandex taxi - their VIP costs 4000max. And I didn't have a VIP, that's for sure. In fact, the price is 4 times higher. It was like this: I approached the drivers (well, what should I call them after that?) There was a taxi at the airport exit, and that's how they treated me. Well, punishment will definitely come for such cases. Well, there is no impunity if you cheated so brazenly. The driver's name is Shaken, if you didn't cheat. Good health and happiness to him. Ugh, how disgusting.

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