I have been working with the Recomers platform since 2019. Everything was good, convenient, understandable. But... In addition to the online store, I also had a trading pavilion, which has now become unprofitable. Due to the closure of this pavilion, it is urgently necessary to pay the remaining rent. When transferring the lease, I mistakenly generated a payment card for the Requester. The amount is not very large (4.5 months of subscription fee), but now I really need it, it's just burning. And as if on purpose, there was a malfunction in the bank, I did not immediately see that the payment was sent to the wrong address. Usually, in the case of such erroneous transfers, everyone meets halfway and the issue of refund is resolved. But in the case of Recomers, this is not the case. You will not get an understanding of the situation here. They are "special" in this regard. And life is striped. Things don't always happen exactly the way you want them to. And all people can make mistakes. It's a shame that the Recomers staff reacted this way to the request for a refund. Be careful when transferring money for the services of the Recomers platform. It's so easy to lose face over small things... But a reputation has been built up over the years. Is it worth it?
See original · Русский
1
Show business's response
Сергей Фомин
Level 7 Local Expert
February 16
Excellent service
See original · Русский
1
Сергей Жильский
Level 4 Local Expert
May 12, 2019
Отличный конструктор интернет магазинов и отзывчивая поддержка.